Why is my webcam not recognized by the computer?

Please make sure to connect the webcam directly to your computer’s USB port. Using USB hubs or docking stations may cause instability or disconnection.

Does this C980 Pro 4K webcam work with all operating systems?

The C980 Pro 4K webcam is compatible with Windows 10/11 (64-bit) and macOS 10.14+. It is not supported on Linux, tablets, TVs, ARM Windows devices, or game consoles.

The webcam flickers or turns off after connecting. What should I do?

This may happen if the USB port does not supply stable power. Please connect directly to a USB port on your computer and avoid using hubs or extension docks.

The webcam does not work with my work laptop setup. Any suggestions?

Please try connecting it directly to the laptop’s USB port and check system settings or updates according to the user guide for further troubleshooting.

Why does my C980 4K webcam sometimes turn off or fail to be recognized by my computer?

Please connect the webcam directly to your computer’s USB port (5V/500mA). Using hubs or low-power ports may cause instability. Supports Windows 10/11 (64-bit) and macOS 10.14+. If issues persist, assistance will be provided through Amazon.

C980 Pro 4k | Desertcart Malaysia

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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RM760

Duties & taxes included

In stock

Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Desertcart purchases this item on your behalf and handles shipping, customs, and support to Malaysia.

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Description

🎥 Elevate your video calls with pro-grade 4K clarity and studio-quality sound!

PRIVACY YOU CAN TRUST - Magnetic webcam cover and zero cloud storage keep your data local and secure—no WiFi or Bluetooth vulnerabilities.
WIDE ANGLE INCLUSIVITY - Adjustable 60°-98° field of view with fixed focus ensures everyone fits perfectly in your group calls—no awkward cropping.
IMMERSIVE AUDIO CLARITY - 4 advanced noise-canceling microphones pick up crystal-clear sound up to 10 feet away, while dual AI speakers deliver rich, distortion-free audio.
CRYSTAL CLEAR 4 K VISUALS - Experience ultra-sharp 4K resolution with a 6P lens that captures every detail flawlessly.
PLUG AND PLAY SIMPLICITY - USB 2.0 Type A interface with a 6-foot cable and 90° tilt stand for effortless setup and flexible positioning anywhere.

The EMEET C980 PRO 4K is an all-in-one webcam featuring a 4K UHD CMOS 6P lens, a 4-microphone noise-canceling array, and dual AI speakers. Designed for professionals and teams, it offers a wide 60°-98° adjustable field of view with fixed focus for seamless group meetings. Plug-and-play via USB 2.0 with a 6-foot cable and 90° tilt stand ensures easy setup. Privacy is prioritized with a magnetic cover and no wireless connectivity, making it ideal for secure, high-quality video conferencing and content creation.

Specifications

ASIN	B0DCFGC6NJ
Antenna Location	Both Group and Personal Video Calls
Best Sellers Rank	#48 in Webcams
Brand	EMEET
Built-In Media	Webcam
Camcorder Type	Webcam
Color	Black
Compatible Devices	Laptop, Personal Computer
Connectivity Technology	USB
Customer Reviews	4.0 4.0 out of 5 stars (196)
Display Resolution Maximum	8 mp
Effective Still Resolution	8 mp
Effective Video Resolution	8 mp
Exposure Control Type	Automatic
File Format	M-JPEG
Flash Memory Type	NOT Available, Rely on Your PC/Mac
Flash Memory Video Speed Class	V60
Focus Type	Fixed Focus
Form Factor	Compact
Image Aspect Ratio	16:9
Item Dimensions D x W x H	6.24"D x 2.7"W x 2.4"H
Lens Type	Wide Angle
Manufacturer	Shenzhen eMeet technology Co.,Ltd.
Model Name	C980 PRO
Model Number	E3132
Number of Speakers	2
Operating System	Android TV (V7.0 and above), Linux, We recommend using the above mainstream operating systems instead of Chrome OS which may not be compatible with all versions and models., Windows (Win 10, 11，Tips: Incompatible with Window Hello functions), macOS (10.14 and above, Tips: On macOS like Catalina or Monterey, you must enable camera access in System Preferences > Security & Privacy > Camera. Otherwis…
Screen Size	3 inches
Sensor Type	CMOS
Shooting Modes	Automatic
Special Feature	2 AI-Speakers, 4 Noise-Canceling Microphone Array, 4K UHD CMOS 6P Lens, Magnetic Webcam Cover for Privacy, Wide-Angle & Fixed Focus
Style Name	4K with 4Mics 2Speakers
Supported Audio Format	AAC, MP3, PCM, FLAC, Dolby Digital/AC-3
Supported Image Format	JPEG
Unit Count	1 Count
Video Capture Format	YUY2 / MJPEG
Video Resolution	4K
Viewing Angle	98 degrees
Warranty Description	2 Year Warranty
Water Resistance Level	Not Water Resistant
White Balance Settings	Auto
Zoom	Digital

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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RM760

Duties & taxes included

In stock

Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Malaysia.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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C980 PRO 4K

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Description

Specifications

Common Questions