I jave the 12,000 lb one i got last uear but noth my woreless remotes stoped working do they need to be re-programed and yes i pit mew batters in ot.

Unplug your winch from power it should reset it self

Sounds like this winch has lots of issues. Warranty is only one year?

I only use it three time pulling some stuck vehicles. The controller and unit work very well. Only $300 I had it over a year now. It’s good for me.

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🚀 Dominate Every Terrain with Power & Precision

ENGINEERED FOR ENDURANCE - Advanced gearbox and reinforced solenoids guarantee long-lasting, stable operation under heavy loads.
NEXT LEVEL CONTROL FREEDOM - 2-in-1 wireless & wired remote with 100ft range keeps you in command from a safe distance.
BUILT TO BRAVE THE ELEMENTS - Durable black frosted spray paint and all-steel shell ensure rust resistance and superior heat dissipation.
UNMATCHED POWER PRECISION - 7.2hp motor with 3-stage planetary gear delivers smooth, reliable pulling force up to 13,500 lbs.
VERSATILE UTILITY FOR EVERY ADVENTURE - Specially engineered for SUVs, trucks, trailers, ATVs, UTVs, boats, and modified vehicles.

The RUGCEL WINCH 13500 lb Synthetic Rope Winch is a rugged, waterproof 12V electric winch designed for SUVs, trucks, trailers, and off-road vehicles. Featuring a powerful 7.2hp motor, a three-stage planetary gear system, and a 2-in-1 wireless/wired remote with 100ft range, it combines durability with advanced control. Its rustproof all-steel shell and enhanced heat dissipation ensure reliable performance in demanding conditions.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

View all Trustpilot reviews

Manufacturer	RUGCEL WINCH
Part number	TANK 13500 Dual color
Item Weight	28.6 Kilograms
Product Dimensions	116.84 x 88.9 x 48.26 cm; 28.58 kg
Item model number	TANK 13500 Dual color
Color	BLACK
Item Package Quantity	1
Included components	TANK WINCH 13500LBS
Batteries Included?	No
Batteries Required?	No

RUGCEL WINCH 13500 lb Synthetic Rope Winch 12V Waterproof Electric Winch,2 in 1 Wireless Remote Control, for SUV, Truck & Trailer - TANK Series

Description

Specifications

Have a Question? See What Others Asked

Common Questions