I bought this camera as a standalone unit that does not need Wi-Fi. I took a T-Mobile SIM card straight out of an extra phone that I had and stuck it into the camera and it worked flawlessly. Every now and again my service is slow so it will show on the camera but all in all that's not the camera's fault it's T-Mobile's. You get a great camera for the money and it has a lot of features on the app. I love how you get two different views one regular and then one a little bit more zoomed in. The zoom on the app works as well when you just pinch to zoom you can zoom in as far as you want to really. I've not had it not work for me at all it has been nothing but great so far. The battery lasts 100% of the time if you use the solar charger it never runs out no matter really how much you watch or stream to your phone or use the camera. It works great. There are a bunch of settings you can change as far as when you want your notifications and how you want them to come and where you want them to come it is really a good camera I couldn't ask for a better solution for surveillance

First, I am school trained technically and have no problem understanding this products installation and operation. I really wanted to like this product, I even did a lot of comparative research before purchasing. The product arrived and I was impressed with packaging and product quality, as well as the claimed functions/features. The joy pretty much ended there. I installed the camera according to all Reolink instructions, recommendations, and troubleshooting. I used the provided Sim and subscribed to the Reolink service. After burning thru the provided trial service during setup, I had to purchase a full plan to even complete setup and adjust settings. Before the first month of service expired, I contacted Reolink Customer Service for assistance. I described everything I tried in order for the camera to operate as claimed. Without much if any discussion, the CS agent immediately initiated a return. Ok I thought, this is great customer service. When the replacement camera arrived, I again installed per Reolink instructions, including reinstalling the Reolink App and verifying all settings. I utilized the camera using the Reolink Sim service for 2-3 additional months of service. During this period, I had multiple difficulties with detection and especially with camera connection utilizing the mobile App or Desktop. The camera had full or almost full bars of service from 2 different mobile service providers at the installation location. I again contacted Reolink CS for operation and troubleshooting assistance. The CS took my info, noted my concern, and escalated my inquiry. I was contacted by Reolink CS and offered a partial refund. I accepted because as I first stated, I really wanted to like this product. I was next contacted by a different CS agent and they stated that they would provide a full refund, and they provided a return address with written instructions in their email. I packed the camera in the original box and included all accessories and components. After I had already return shipped the product and provided proof of shipping and tracking as requested, I received another request from a different CS agent. This Reolink CS agent requested the return be made through a specific RMA process. Well my return had already been made and on the way to Reolink as originally instructed. Even though I had already returned the product, I tried to comply with the additional RMA request. I repeatedly received and error message, and was unable to complete the automated process. I attempted several time to communicate with Reolink, via the CS email contact portal, to resolve the return issues without any success. I even spent 1 hour and 3 minutes on a phone call with Reolink CS to resolve. I have given Reolink a final demand for resolution and refund as they promised. This issue started in September 2025. As of February 11 2026, this issue is still not resolved, and I have still not received the promised refund although Reolink has received the returned product. Here's my take away... Reolink (EZTECH Digital) has TOO many different camera products, with multiple suppliers, to properly support them. This particular model appears to have known shortfalls by the manufacturer. This is a quote from Reolink CS in response to my inquiry, "We regret to inform you that, at present, the PIR missing alarm performance cannot be completely resolved through technical adjustments or replacement. That said, please rest assured that our R&D team is actively working on optimizing the system to improve detection accuracy and minimize such occurrences in future updates." also "We sincerely appreciate that your main concern is finding a workable solution rather than seeking compensation. While we currently don’t have a confirmed timeline for a full optimization, if the camera still functions to some extent for your needs, we would be happy to offer a partial refund as a gesture of goodwill...". Reolink Customer Service/Technical Support is lacking in all aspects of providing product support. No, I don't recommend Reolink products. No, I will not be leaving positive reviews for Reolink products on social media. Yes, I have records of all email and phone correspondence with Reolink. Yes, I will be filling a complaint with my State Attorney Generals consumer protection division.

I bought this for a friend and installed it for them. LTE cameras are pricey but as long as you have cell coverage it's completely worth it. The micro SD card slot is on the back of the camera 'ball' and the sim card slot and the on/off switch is on the side. Boths cards are under a cover that you need a small phillps head screwdriver for. I bought the EIOTClub 360 day 24gb prepaid data sim card. You do have to download the app to activate it. It's actually a very easy process. You have to remember this is an LTE camera, so the PTZ function and playback can be a little slow responding depending on cell coverage. The camera itself is amazing, very durable metal casing, the night vision compared to standard IR is unbelievable and again makes the price difference worth it. This camera is essentially undetectable if you mount it in the right spot and no glow IR really helps it blend in. Mount it somewhere up high about 15' so it's not easily seen and it also helps catch a better cell signal. I mounted the solar panel about 5' above it facing south east and it charged the camera from 30% to 100% in about 6 hours of good sunlight. If you want a PTZ camera that is completely wireless and essentially undetectable this is the one for you

I bought this to put out on my property to capture moose, deer, and elk. It works great when it notices them, but it doesn't seem to detect them when they're too far. I've increased the PIR detection sensitivity and made the object size detection as small as possible and it still doesn't capture animals I see in the backyard. However, the build and video quality are great and the ability to set it up w/o WiFI is super helpful. I will play around with different placements to try to maximize what it captures.

camera and mounting base are attached as one piece with slots for data card and sims requiring a small philips to access compartment. looks durable but has a little weight . overall satisfied.

UPDATE: I’ve had this camera for about 6 months. At first, it worked great. Within the last few months I’ve had nothing but connectivity issues. It has been very inconsistent and unreliable. Wish I could return it but it’s too late. This is a great camera for remote locations. The pics and video are clear, the range distance is the best I’ve been able to find so far, and the ability to operate remotely is exactly what I was looking for. It is a heavy, bulky camera but so worth it. Easy to set up and the solar panel keeps it going without a hitch. You will have to buy an SD cars & SIM card (LTE) separately.

Great little camera, easy to use.

Very happy with this camera. I mounted it in my backyard with the solar panel vertical, to simulate how it would be mounted out in the rural area I plan to install it. I need the panel to not get covered in snow. It has been rock solid for a month, and the battery is currently at 95% through a month of Canadian winter. Support has been fantastic. Needed a bit of help configuring the AP file for my SIM card and FTP setup. I have it sending clips to my Synology NAS for local storage and am using a Fizz mobile SIM card in Canada. The only thing that would be better is if it had a wifi option as well. I'd happily pay an extra $50 for wifi connectivity alongside the LTE. I only need the LTE coverage during the winter when the wifi at my cabin is off. Spring/Summer/Fall I could connect to wifi and not spend the money on the LTE service. But that's a minor gripe. This is the only LTE camera to my knowledge that you don't need a subscription for and can use pretty much any SIM card you want. Solar works as advertised, it tracks movement well. The 2nd lens doesn't seem terribly useful, but perhaps once it's mounted in a more distance oriented setting the two lenses will be beneficial. Following up 9 months later and the camera is about to be installed for the winter. I switched to a Bell SIM card for the LTE Security Camera they sell and it worked first time with no issues.

UPDATE Review 3 APP CLOUD STORAGE HORRIBLE, NOT USER FRIENDLY! LACKING IN FEATURES. Video quality ok but so difficult to understand settings on both cloud and device. Integrate with cloud edge and it might be better. You also can't control your storage on the SD card. This company needs to look at how other cameras work and learn. My cloud storage stopped working. All in all, very unhappy. Review 1 Frustrating I can not set up the sim and support is not helpful. I've had this thing for a month and still unable to use it! Review 2 Got a new SIM from a different provider. The unit worked, yay. But then I put it out where I wanted it, plugged the solar panel in and all looked good. So I bought a year's subscription to their cloud (not the best application by far) one day later it's disconnected. No power! Solar panel is not charging. I'm so sick of the thing, I'm ready to send it back. They need to work on everything from sim provider services to the cameras functions. Not impressed at all.

Merveilleux rien à dire de négatif

Units works as described

The Reolink 4K trail camera is easy to use and offers great image quality with convenient features. It arrived in a sturdy, well-organized package with everything I needed to get started. The camera itself is solidly built, and the included solar panel makes it easy to keep the battery charged. Installation was quick and painless. The camera was mounted securely on a tree without any issues. Since the camera runs on a 4G LTE cellular network, there’s no need for Wi-Fi, making it perfect for remote locations. The camera supports multiple SIM cards, allowing you to choose your preferred carrier, and provides flexible storage options, including an SD card or FTP server. The camera delivers excellent 4K video both day and night. The dual lens design provides both a wide-angle and close-up view, giving you a complete perspective of your surroundings. Even at night, the camera captures good images in both colour and black-and-white modes, ensuring that you don’t miss important details. The motion tracking and auto-zoom functions work well, automatically focusing on moving animals or objects and providing clear, zoomed-in footage. I like the ability to control the camera remotely through the Reolink app, which makes it easy to access live footage and share content on the go. Overall, it’s a reliable and user-friendly trail camera with excellent performance. Full marks from me!