EUHOMY Nugget Ice Maker Countertop, 44Lbs/24H Pebble Ice Maker Machine, Self-Cleaning Pellet Ice Machine with Ice Scoop&Basket, Sonic Countertop Ice Machine for Home/Kitchen/Office(Black)

When I took it out of the box I thought I was disappointed. I was fooled! I have been using it for a few weeks now and I am very happy and satisfied. It holds more water than I thought it would, it makes Ice faster than I thought it would. While Its not silent, it is quieter than any machine I've owned. It also takes up less space than my last one. got to say this is a good machine and keeps up with my ice needs.

The media could not be loaded. This is a disappointing review to have to write. We returned a previously purchased ice maker, an Outgava brand (but there are 50 more under different names), when it started making an ugly strained whining sound, and Amazon insisted that a return was the best option. This one (different brand, same style of ice produced) had better reviews, including talking about excellent customer service. After plugging it up, it started making *the same noise* after about 48 hours. It got worse and worse. Initially, it would work for a day or so before the noise would start. Slowly it was down to just a few minutes after starting the machine before the horrible sound would start. I followed the "product support" links with Amazon, and it led me to the Euhomy website, and a support request form. I filled it out nearly a week ago, and I've had no response. You see, I suspect this noise might be related to our water (well water, treated with a chlorinator and a water softener). I see other reviews that are all over the map about this issue. It is my guess that there have been enough returned that the seller has some idea as to why this happens. I'd *love* to keep this unit if we can get it to quit screaming like a banshee, but they don't even respond to their web form. So this one is headed back to Amazon before the return window runs out, but I'd really like to find a way to make it work. So for other considering buying one of these, we love the ice, and the removable reservoir (even with the awkward method for pulling it out), and the *normal* noise level was fine. It was this horrible sound that developed that ended our appreciation for it. We love the nugget ice, but primal screams are not going to work. See the attached video.

This unit makes good nugget ice and works quickly, and I appreciate the fact that there are two different ways to fill it. The first unit I ordered started making a loud noise while operating (similar to many other reviews) and since I was just past the 30 day return window, I contacted Euhomy customer service to see about a warranty claim. They responded very quickly and asked for a video of the issue and provided some tips to correct the issue myself. Unfortunately, none of those tips worked, so they sent out a brand-new machine which is working fine (so far). They followed up about 3 weeks later to ask if the new machine was working properly. That's what I call great customer service! I recommend this machine (and this company) if you like nugget ice.

We use A LOT of ice and this little ice maker is impressive. It makes pellet ice quickly and is not really noisy in our opinion. The ice dropping is much quieter than our old ice maker. When you initially add water there is some noise as the water is sucked up to fill the reservoir, but not loud at all. Our only complaint is the location of the drain plug is a bit of a pain, but easy to manage.

I have had a few ice makers, but this one is super quiet and makes ice very quickly. The bin and water are good size for such a small machine. The ice is the exact texture I was looking for, easy to crunch on. I almost didn't buy it because there were reviews saying it was loud. It is the quietest machine I've had. You can't hear it running or the ice drop, and unlike a couple I've had, the bin fills all the way up instead of piling on one side and saying it's full when its not. I don't know yet about durability, I will update on that if there are problems, but I haven't had one yet that has lasted more than 13 months. In fact this one replaced one that lasted exactly one month past warranty and the company wouldn't do anything, even though they replaced its 4 month old predecessor that broke with EXACTLY the same issue. So I am hopeful I can keep loving this one for more than 13 months! So far it is fabulous! If you're on the fence- get it, you'll love it.