THE NORTH FACESurge Commuter Laptop Backpack | Daypack with Water Repellent Finish, 16" Laptop Sleeve, Reflective Details, TNF Black/TNF Black-NPF, One Size

It is a great bag and has the most comfortable harness and strap system for shoulders, neck, and back out of 7 different top rated backpacks i tried. The bag is well made and has a good amount of organization small and large pockets as well as solid protection for a laptop.Few things to consider....North Face, here are a few changes I'd like to see...1. YOU HAVE TO ADD A LUGGAGE PASS THROUGH2. Wish the front pockets were a darker grey inside, they are too light and I could see them maybe looking dirty over time.3. My old Surge which I loved for 8 yrs around the world had a place to stash the waist straps so they are out of sight and out of the way if not using. Why does this new model not have that???4. Would be cool if you had one or 2 little secret zip stash pockets somewhere5. Hard to explain, but front looks a little sloppy compared to some other bags I've seen so if you can somehow tweak that and also make the logo way smaller, more incognito would be good.Overall, it really is a solid, lightweight bag and more comfortable to carry than anything else I tried. With those changes this thing would be PERFECT as my every day carry and bag i bring on plane while traveling, hiking, exploring, etc.For reference, I'm a 20+ yr world traveler and every NF product I've purchased has been extremely reliable over the years.

Easily the best north face backpack. I already own a few and this one has it all. lots of compartments for storage very padded so it’s comfortable to carry. Looks nice and sleek. 2 water bottle pockets

Thi backpack made to a high quality standard. Pockets galore. Laptop compartment has 2 sections devised so laptop and tablet can fit. This will be my go to personal item to carry. Onto flights for all my electronic essentials. Please great from packet that is fleece lined for glasses and sunglasses. Mine fit in with their hard cases on no problem! Great bag, great buy!

Love it, you can feel and see the quality all around.

This is an awesome backpack! Love all the pockets and how comfortable my back feels! It is protected!

I use my Surge for daily commuting on public transportation, with a decent amount of walking.The outer material is pretty durable, and can hold up to some light drizzles. You'll want a rain cover for anything else.The suspended laptop compartment fits a 15.6" comfortably, and I haven't had any damage to my work laptop so far. The compartments are intuitive, and I can fit contents of an IFAK (tourniquet, pressure dressing, gauze, etc.) in a front pocket without it being noticeable. On the down side, it would have been nice if all zippers were the same size. (They use smaller zippers and pulls on the smaller compartments, making it harder to use with gloves.) Attachment points are located in well-thought locations--I added a clip for my water bottle cap so it doesn't slide out of the bottle pocket.That being said, the biggest issue I have with the Surge is the shoulder straps. While they have reinforced stitching, the top portion does not have adjustment points for a better custom fit. (This is a feature some backpacks in this price range have.) Further, the straps are made with a slick fabric, so the backpack will inconveniently slide off your shoulder if you only use a one arm carry. This is super annoying, especially if you are carrying other things. On the plus side, there's less chaffing.The back's Flex Vent system is ok to reduce sweating in cooler weather. In the summer, your back is going to get soaked for longer walks (~1 mile). While a bit bulky, the backpack wears comfortably, and I'm about 6' 200lbs with a ~44" chest.With all that in consideration, the Surge is a great choice for urban commuting or school given its durable construction, and decent storage. Competitors like Osprey offer lighter options, with better breathability and strap adjustments. But, they have less storage organization, and the laptop compartments are usually smaller with less protection. IMO the Surge is a better option for urban commutes as you trade off bulk for protection in crowded buses and trains.

Of the many options for daypacks which accommodate a laptop, I was drawn to this bag because of the versatility it offers with its numerous pockets. The front bungee that other North Face daypacks offer has no value to me over enclosed pockets. But the $40 discount which Amazon offers from the list price is what finally sold me!

This bag replaced an old, workhorse backpack that I wore daily and put to many uses, from carrying a laptop and meeting materials, to farmers market and grocery items on weekends, to carrying water bottles, cameras and trail mix on hiking trips. The North Face Surge has the functionality I was looking for in a replacement: a padded pocket for my laptop, an adequately sized middle pocket, two external side pockets for water bottles, and three, smaller zippered pockets (one on top, two on the front) providing generous storage space for pens, iPad, notebook(s), etc. The shoulder straps and back of the pack are well-padded making for a comfortable carry. The pack also has a sturdy, convenient handle at the top for those times when accessibility is required.