If the luggage I received was damaged, who can I look for?

We promise that every Luggex luggage will go through strict quality inspection before shipping.

How do I set the code when I first get it?

1.Turn the dials to the correct combination.(0-0-0)

Why is there no zipper pull on the interior liner zipper of the suitcase?

The absence of zipper pulls on the interior of the luggage is a deliberate design choice.

Why would the handle of the luggage feel a bit shaky?

After extensive testing, a slight degree of handle movement is to ensure long-term usage.

Why wasn't a key included with the luggage I received?

LUGGEX luggage features a convenient TSA lock, allowing you to secure your suitcase with a PIN code.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM1956

Duties & taxes incl.

Malaysiastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

View all Trustpilot reviews

Shell Type	Hard
Material Type	Polycarbonate (PC)
Item Weight	9.2 Pounds
Storage Volume	62.5 Liters
Item Dimensions L x W x H	22.4"L x 14.6"W x 10"H
Size	2-Piece Set (20/Tote）
Theme	carry on luggage airline approved
character	luggage sets with spinner wheels
Pattern	luggage
Color	Gunmetal
Strap Type	Adjustable
Water Resistance Level	Waterproof
Is Autographed	No
Number of Handles	2
Number of Sections	1
Lock Type	Combination Lock
Capacity	57 Liters
Handle Type	Telescopic Extendable Handle
Additional Features	Laptop Compartment, TSA Lock, Expandable, Tie Down Straps, Zippered Divider
Wheel Type	Spinner
Number of wheels	8

LUGGEXCarry On Luggage with Compartment and Cup Holder, Gunmetal, 2-Piece Set (20/Tote), Luggage

Description

Specifications

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Common Questions