are these inside a box when recieved?

Yes, they arrive in a box, but are already arranged, and crushproof the way they are packaged. The recipient only needs to snip the ends of the stems and place them in the vase that comes with them. They were fresh and as beautiful as any I have ever had delivered by the local florist. I have not purchased these, but received mine as a gift. I can highly recommend them.

Does the recipient actually have to cut and arrange the flowers upon receiving the item? or does it come already arranged like shown in picture?

I received these as a gift and they are beautiful! They are already arranged, with the bottom of stems wrapped in a waterproof paper, and damp material inside to keep them moist. I did cut the stems (but I kept them together as arranged so it was just a matter of some quick snips), then placed them in the vase with no re-arranging necessary. They make a phenomenal bouquet. Mine were very fresh, with the roses and alstroemeria just beginning to open. From experience with roses, I expect these to stay fresh at least a week and possibly longer (and alstroemeria often lasts for at least two weeks). They also arrived on the correct date. I have high standards when it comes to flowers, and these are as beautiful as any I have had arranged and delivered by the most expensive florist in town. I highly recommend.

Can I pick the delivery date?

If you read the information the florist provides, you would know that orders placed by 1:00 PM will be delivered the next day. After 1, it is the day after next. After 1 on Thursday through to before 1 on Monday, it is a Tuesday delivery. For example, order at 12:50 AM on Thursday, your flowers arrive Friday; order at 1:10 PM Thursday, your flowers arrive Tuesday. Benchmark Bouquets DOES NOT have the option to choose a delivery date at this time.

Are these real flowers? or just rags on sticks?

My mother received them and said they were the most, beautiful and fresh flowers she's ever received (which is saying a lot since I have sent her flowers from just about every flower place on the web) glad I gave them a shot

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.