EUHOMY Commercial Ice Maker Machine, 200lbs Daily Output, Under Counter ice Machine with 65lbs Ice Storage Capacity, Perfect for Home/Bar/Restaurant/Outdoor Activities(Stainless Steel)

Wow! We have a venue and this tiny ice maker is incredible! We can bag two 10-lb bags of ice to freeze in a few hours for our wedding guests - highly recommend a water pump to connect to your drain if it's above ground level as it's not designed to keep the ice frozen (which is preferable for us). This is one of our most treasured purchases, it's compact, easy to set and really gets things done, for the price and the quantity of ice it delivers, it is an amazing unit.

This machine is awesome. We own an Italian Ice Store which we just opened 6 weeks ago and we were constantly running out to buy ice. Since we went over budget so much getting our store ready to open, we couldn't afford one of those expensive ice machines so one day I was looking on Amazon and I found this ice machine. I read the reviews and I figured it must be a decent machine though I was a bit skeptical of how much ice it would make. I said to my wife, "Let's take a chance on it and even if it only makes half of the ice we need, that will make it so we don't need to run out to buy ice so often." I connected the machine to the water and electric on Friday about noon and by later in the day, I was totally amazed at how much ice this machine was making. Then I came in on Saturday Morning and the bin was full and that gave me 3 bags of ice to start the day with. As the day went on Saturday, I noticed that the machine wasn't making ice as fast as it was the past couple of days. We have the machine in a very small room and after realizing the machine wasn't making ice as fast, I also realized that the room temperature had gone up 9 degrees F since the day we started using the machine. The room temperature will have a major effect on a machine like this. On Monday I brought a fan in to circulate the air out of the room and bring cooler air in and the room cooled down in no time. After that, the machine was again spitting the ice out really fast. This made me think about reviews of this machine I read stating that it doesn't make ice fast enough could very well be because the person has their ice machine in too warm of a location. If you ever purchase a machine like this, be sure to place it in an area as cool as you can. I am loving this machine. If you look at the picture I posted, all of the blue bags are from this ice machine. You need to take into consideration that we use ice all day long and I just took this picture and I haven't even emptied the ice machine yet this morning so there are another 3 bags in the machine waiting for me to place in the freezer. After owning this ice machine for almost 2 months, I wrote this to the company: We sell Italian Ice and we are both elderly and have back problems. We were constantly running to Kroger or Walmart to purchase ice and we would buy 140 lb. to 160 lb. each time. We would have to load it in the back of our pickup truck and then carry all the ice into our store which was very difficult to do. One day I was on Amazon.com and decided to search and see what kind of ice machines were available. Due to us going over budget to open our store, we could not afford to spend a lot of money. I was surprised at how many ice machines I found that were affordable, but I was skeptical as to if any of them would make near as much ice as we use. After looking at many machines, I showed your machine to my wife and said, “Even if it makes half as much ice as they claim it makes, that will save us trips to the store and the ice won’t be all frozen together like the ice we are buying.” Your ice machine surprised me the very first day I had it working. I could not believe how much ice it kept making. I find your ice machine to be amazing. We often have times that we can’t remove ice from the machine because all 3 of our freezers are totally full. I included the pictures of our freezers just so you can see how much ice we have on hand. Due to how much ice we do have on hand, we decided that we are not only going to use the ice for our Italian Ice, we are also going to start selling bags of ice.

This product is certainly "easy to install". I put that in quotes, since you need a water line coming in, and a drain line going out. It's very easy, in that it just plugs into your power outlet (no hard wiring), but if you aren't particularly handy you might need a plumber to run those lines for you. But it's not a complicated install either way. Some things to note, and none of these are 'knocks' on the Euhomy, this is the way all ice makers in this category operate, but if you're just getting one for the first time for your house, maybe you didn't know. 1) The bin where the ice is stored is just a bin. Ice in there will slowly melt over time. Only the part of the machine where the ice is made is chilled. This is probably a good thing for you. It makes this product much more affordable, and it is friendlier to your electric bill. 2) You need three things - a power outlet (regular 110V), a water line coming in (same as your refrigerator's ice maker needed), and a drain line coming out - remember that bin? When ice melts, it becomes water. That will pool on the floor, or you can run the line and remove the water. Do that. ;) In my case, we installed it in our garage. It's not obnoxiously loud, but if you put it in your kitchen, you WILL hear the condenser come on as it's making ice. It sits about 6 feet from our hot water heater, so we had a relatively easy install, we had a guy tap that water line for the heater, and run it also to the Euhomy. Voila, ice coming in! We installed a water filter in between the water line and the ice maker, because filtration! For the drain line, there was no way to get it safely outside my garage floor without a condensate pump. All ice makers like this rely on a gravity drain. If the drain line runs DOWN, gravity will ensure the water leaves. The further you run that line, the less likely you can keep it sloping downward. So any local big box hardware store will sell for under $100 a water condensate pump. Run the line to the pump, and then from the pump to a place where it's safe for water to go, and you're good to go. Our line from the ice maker to the pump is a downward slope, and the pump has a float, then when it floats that means enough water is in the unit, and it pumps it out of our house. Get a good pump, the cheap ones fail relentlessly. Our same plumber ran that line right next to where the water heater's exit line was, drilled a small hole, and boom - all my melted ice water flows safely to the grass outside my garage. One last thing... I'll say it again. If you need a condensate pump, buy a good one. The first one we had died really quick. The cheap ones are very cheap, and being in the garage didn't help (the motor overheated). We knew it failed right away, there was puddle of water on the floor one morning, and the unit was very hot. It had a small fan near the power supply that burned out within a month of installation. I bought a much better pump, and have had no problems yet. It also has a float-less design (one less thing to get 'stuck') and lots of indicators. Don't spend $400-500 on a ice maker, and possibly $200-400 on a plumber and then stick a cheap pump in there. Get a good pump if you need it! Because it's in a garage, and because that garage is in South Florida, I did use the timer feature to let it "freeze" ice longer. I have it set to +4 - which basically means it freezes the ice an additional four minutes before dropping it in the bin. The ice was a little to "soft" with some unfrozen water in the middle of the cube otherwise. Depending on where your ice maker is, you might not need that drastic an adjustment. It still makes ice really quick and really often. The ONLY other quirk is... it's rainy season in Florida. We get a lot of thunderstorms, and our power likes to blip out for a minute or two sometimes. This unit will NOT turn itself back on. So some morning I walk in, and the bin is less than full because the power in the house went out briefly. Push the power button, reset my timer to +4 and I'm good to go. I wish it had an auto-power feature to turn itself back on. I may add a small UPS to avoid the power interruptions, and to prolong the life on the unit.

After dealing with customer support for 18 days, I finally received the missing drain hose and got the machine up and running. For light duty commercial ice maker, it’s moderate on the fan noise, and until the floor of the ice bin is covered with ice, every time the ice drops it makes a loud bang. It does make ice very fast; about every12-15 min. I got a full bin and turned the machine off to see how long the ice would last inside. After 24 hours, about a third has melted and given the door is not insulated, that’s. It not too bad. I would have bought something else if I wanted this for my kitchen or bar but since I wanted it to fill coolers for the beach, fishing, or large dinner parties and is exactly what I wanted. Definitely get a decent water filter as you’ll need to clean the machine less and also get nice clear ice. I’ll update again after I’ve had it for a month. After having this machine for almost 6 months, it’s been a solid performer. It makes ice really fast and with the water filter I got for it the ice is very tasty. I just wish that the ice “slabs” broke in to pieces when the machine is more than half full. It’s a pain that I have to use a metal scoop to break them up but if that’s my only complaint, I’ll keep breaking them up.

Euhomy is currently using FedEx for delivery, and that decision is actively undermining the customer experience for large, paid-shipping appliances. My order was scheduled for delivery today and was already sitting at a FedEx facility. This morning, the tracking abruptly changed to: “Unable to read tracking label. We’ll replace it and update your delivery date.” No apology. No explanation. Just an indefinite delay. This is not a one-off. A previous ice machine I purchased from another manufacturer was also shipped by FedEx, and it was mishandled at every step — “forgotten” at a facility, then finally delivered by a driver who removed it from the passenger side door and dropped it on my driveway. That unit was damaged and unusable, which is why I am buying a replacement now. For a large, heavy appliance — especially one where customers pay for shipping — delivery should not be a gamble. With FedEx, it feels like roulette: will it arrive, when will it arrive, and will it survive the trip? What makes this especially frustrating is that the shipment originated in Georgia, a state I could physically drive to in about five hours. Instead, the delivery is delayed due to a basic handling failure. Euhomy may produce a solid machine, but continuing to use FedEx for appliances of this size and cost is a serious liability. I strongly urge Euhomy to reconsider their logistics partner, because right now, FedEx is costing them customer confidence. I will update this review once I finally receive the ice machine.

This ice maker work very good. It make ice really fast. It keeps up with the demand.

Hello I am from the Bahamas and i am an entrepreneur, I was interested in buying an ice machine because i sell beverages on the road, and stumbled across this product, based on the reviews. I was a bit skeptical at first because of the bad reviews so I asked a friend and also my dad what were their opinions, my dad told me to give it another week (decision making process) and my friend told me to get this. So I got this the following week, as was advised from my friend, as this was and probably still is number #1 top Commercial ice machine and a fast seller. The installation wasn't all too hard, despite me having no experience in plumbing nor electrical, it took back and forth trips to the hardware store and probably about $300 in labor and supplies which comprised of the electrical and plumbing work of course. After the installation was completed I gave it an additional 12 hours prior to starting it up to ensure the PVC glue cured well, hence the machine received more than 24 hours in an upright position as stated (advised) on the front facing. I started the machine the next day and allowed it to self-clean for 20 minutes before making the first batch of ice. Everything sounded normal, however during this phase i thought the machine encountered a problem due to the length of time it took to fill up with water (flashing arrow indicating machine is filling up) to my avail that eventually disappeared and the machine cleaning phase had completed and it went into ice making mode automatically. All i did was watch as the ice was being slowly made, i stepped out of the shed to do some other work around the house and came back to see what was the state of it, it was flashing "08 min" indicating 8 minutes left before the completion of the first batch of ice. The ice fell into the bin( a bit loudly), but i didn't mind all i wanted was ice. There it was my first (premature formed) batch of ice. After witnessing it dispense the first batch, i left it alone for 2-3 hours, coming back however i was shocked to see how little ice it had made. I then began to observe it more closely to discern exactly what could be causing it to make premature ice and not fill up. I noticed after every batch of ice that was made, the dispensing tube would wet the bin up (that the ice would drop in) and sort of defeat the purpose of what the machine was intended to do(make ice). Immediately i contacted customer support, and was advised to send videos accompanied with other information. Willow responded in about under a day, after all it was over the weekend so i had assumed company hours was offline at the time, fortunately i didn't had to wait until Monday for a response and got a message from Willow @ Euhomy customer support on sunday. Willow said the tube letting out the water above the ice trays was not positioned properly and if i would not mind to rotate the tube where the holes (nine of them) would point downwards. I did that (very easy to do) and started the machine again. WaLah ! :) Happy Boy, Ice was now maturely being produced and was not melting down after every completed cycle. I will upload pictures and a video. The machine has been running almost 7 days str8 so far it has encountered one (E2) error, but i think that was because the bin being full of ice held down the white flap for a while (presumably speaking). I am pleased that with this product and would advise other people to buy it as well, customer service is quite reputable. I wanted to upload the video of what it was doing prior to the fix but i could of only uploaded 1 video. ~ Additional note: Makes a TON of ice ~ Update: Excellent Customer Support, I'd recommend this product or any Euhomy product to anyone interested in ice machines(No wonder they are #1 in commercial ice machines ^_^), just based on their customer support reliability. ~SIX STARS ~

This little machine pumps the ice out. I hooked it to our RO system and plumbed it to a condensation drain line that was running behind. We have found our best setting is the +3 minutes. Large clear cubes. There are "sheets" of ice, but we bag it and drop it on the ground and they break up.