Why does the massager turn off after 10 minutes? Is it broken?

No, the massager is not broken. It is designed with a 10-minute auto shut-off function as a safety feature to prevent overheating and overuse. You can simply press the power button again to restart your massage session.

It doesn't seem to reach my upper back or shoulder area.

Our design is mainly optimized for the neck and upper shoulder area. For full upper back coverage, adjust the position or lean back slightly while seated.

The massage feels too strong. Can I adjust it?

Yes. We understand sensitivity varies. You can:

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Description

🔥 Recharge your neck’s vibe with cordless 4D shiatsu bliss!

HEAT THAT HEALS - Dual heat settings (110℉-130℉) melt muscle tension safely with auto shut-off protection.
UNPLUG UNWIND - Cordless freedom with up to 2 hours of deep tissue relief anywhere you go.
PRO LEVEL 4 D MASSAGE - 6 massage nodes replicate expert shiatsu techniques for ultimate neck & shoulder relaxation.
ERGONOMIC COMFORT FIT - Contoured design and adjustable straps for personalized handheld or clip-on massage ease.
SLEEK PORTABLE LUXURY - Lightweight 2.4 lbs with premium PU leather and washable mesh—style meets wellness on the move.

The COMFIER Cordless Neck Massager combines advanced 4D kneading technology with dual heat levels and a powerful 2500mAh battery for cordless, deep tissue shiatsu massage. Ergonomically designed with adjustable straps and crafted from premium materials, it offers a portable, customizable relaxation experience perfect for busy professionals seeking on-the-go muscle relief.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.