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☕ Elevate your coffee game—hot, iced, or cold brew, brewed your way!
The Ninja Hot & Iced XL Coffee Maker CM371 delivers 4 distinct brew styles and 8 customizable sizes, including a rapid 10-minute cold brew. Featuring a removable auto-metering reservoir, thermal flavor extraction, and programmable 24-hour delay brew, it’s designed for the modern coffee lover who demands convenience and bold flavor without compromise.






























| ASIN | B0CSDRZSGG |
| Best Sellers Rank | #2,352 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #8 in Coffee Machines |
| Brand | Ninja |
| Brand Name | Ninja |
| Capacity | 12 cups |
| Coffee Input Type | Ground |
| Coffee Maker Type | Drip Coffee Machine |
| Color | Black |
| Customer Reviews | 4.6 out of 5 stars 19,800 Reviews |
| Exterior Finish | Durable Material |
| Filter Type | Reusable |
| Global Trade Identification Number | 10622356635759 |
| Human Interface Input | Buttons |
| Included Components | Carafe, Filter, Ninja Smart Scoop |
| Item Dimensions D x W x H | 12.32"D x 9.13"W x 15.08"H |
| Item Type Name | Hot & Iced XL Coffee Maker with Rapid Cold Brew, 4 Brew Styles, 8 Sizes Small Cup to Travel Mug, Single-Serve Coffee Brewer, 12-Cup Glass Carafe, Permanent Filter, Removable Reservoir, Black |
| Item Weight | 9 pounds |
| Manufacturer | SharkNinja |
| Material | Glass |
| Model Name | Ninja CM371 |
| Model Number | CM371 |
| Number of Items | 1 |
| Operation Mode | Fully Automatic |
| Other Special Features of the Product | Auto Shut-Off, Permanent Filter, Programmable, Removable Tank, Timer |
| Part Number | CM371 |
| Power Source | Electric |
| Product Dimensions | 12.32"D x 9.13"W x 15.08"H |
| Special Feature | Auto Shut-Off, Permanent Filter, Programmable, Removable Tank, Timer |
| Specific Uses For Product | Iced Coffee, Latte |
| Style | Hot & Iced XL-4 Brew Styles |
| UPC | 622356635752 |
| Unit Count | 1 Count |
| Wattage | 1550 watts |
R**E
2nd Ninja Coffee Machine and it just gets better!
Imagine spending $400 on a drip coffee maker and throwing it out in less than a year. Yeap, replaced a Moccamaster with a Ninja Specialty and I could not be happier. Love coffee, mostly drink 4-6 cups of freshly ground coffee a day. I had an older basic Ninja for several years before giving it to my son and wife, thinking it was a win win, so that when I visited I could enjoy a great cup of coffee, while at home I thought I would upgrade to a superior coffee machine (Moccamaster recommended by Wirecutter). The Moccamaster was a rip off. Could not fathom spending that kind of money, just to throw it away. Right? Tolerated it for less than a year then couldn't stand it anymore. In the garbage it went. Lesson learned. Ninja Specialty surpasses my expectation. First it makes excellent coffee. Can choose classic or bold, cup, mug, half or full pot, and the machine adjusts accordingly. The ease of use now is great, don't have to pull the machine out from under the cabinet anymore since the filter holder pulls out the front area. The water reservoir can also be removed from the side and be filled or washed. Has its own scoop that shows how much coffee is recommended depending on the brew cycle. Have not tried the frother yet. Another improvement is that if you want to grab a cup before the brew finishes you just move a lever to the left, which pauses the brew, this is important because all the machines I ever had, when you pull the carafe out, some coffee drops still drip on the hot plate which fizzles and stains the base. What a great great well thought out and tested machine. Highly recommend! Ninja appears to build products that are built around what their customers want while others appear to build products based on profitability and greed, using their brand well initially as a trap then turning their goods into garbage and charging excessively for inferior products. Again, lesson learned.
E**R
Awesome machine, great iced coffee
Awesome! The iced coffee is phenomenal with our brand. Classic is sufficient for a great cup. The warm coffee reviews are from people adding cold creamer as I do as well. It’s still hot but not piping hot when you add it. If I want it piping hot I just put the cream in the microwave for several seconds or the whole cup of coffee. Small price to pay for great single serve coffee on demand. Haven’t tried ice brew but this is working great for us. The drip stop is a great feature as well, keeps your hot plate clean when you remove your cup or carafe. This is exactly what we needed!
O**S
Wow this is Amazing, A++ Reviewing Over 15 Years
Ninja Hot & Iced XL Coffee Maker Review: The Ultimate Coffee Brewer for Every Mood The Ninja Hot & Iced XL Coffee Maker (CM371) is a game-changer for coffee enthusiasts, offering incredible versatility, sleek design, and outstanding performance at a fantastic price point. Whether you're a fan of hot coffee, iced drinks, or crave cold brew in minutes, this coffee maker delivers. Why It Stands Out 1. Versatile Brew Styles With 4 brew styles—Classic, Rich, Over Ice, and Cold Brew—you can craft your coffee exactly the way you like it. The cold brew function is especially impressive, delivering a smooth, rich coffee in just 10 minutes without the usual hours-long wait. 2. Multiple Brew Sizes This machine doesn’t just serve individuals—it caters to every situation. With 8 brew sizes ranging from small cups to an XL travel mug or even a 12-cup carafe, it’s perfect for solo mornings, family brunches, or fueling the entire office. 3. Iced Coffee That’s Never Watery The "Over Ice" setting brews coffee directly over ice with a bold flavor profile, ensuring your drink stays full of taste, not watered down. This feature alone makes it a must-have for iced coffee lovers. 4. Thoughtful Design The removable reservoir with auto-metering is a genius addition. It not only eliminates the need for manual measuring but also makes refilling and cleaning a breeze. The permanent filter saves money and reduces waste, and its programmable features let you wake up to the perfect brew. 5. Superior Coffee Quality Equipped with Thermal Flavor Extraction technology, the Ninja ensures even saturation and precise temperature control for perfectly brewed coffee every time. Its 1550 watts of power provide fast and consistent performance. 6. Eco-Friendly and Pod-Free Say goodbye to plastic pod waste! This machine gives you unlimited variety with your own coffee grounds, making it both customizable and environmentally friendly. Price and Value At just $99.99 (Black Friday deal), this coffee maker is a steal compared to its $149.99 list price. The option for interest-free payments makes it even more accessible. Considering its range of features and versatility, it offers outstanding value for both casual drinkers and coffee aficionados. Pros 4 customizable brew styles 8 brew sizes, from single-serve to 12-cup carafe Iced coffee and cold brew functions Removable reservoir with auto-metering for convenience Permanent filter reduces waste and saves money No pods required for unlimited coffee variety Compact and modern design for any kitchen Cons Glass carafe may not retain heat as long as a thermal option Slightly larger footprint compared to simpler machines Final Verdict The Ninja Hot & Iced XL Coffee Maker is more than a coffee machine—it’s a personal barista. Its ability to brew everything from rich hot coffee to perfectly crafted iced drinks sets it apart. With its innovative features, eco-friendly design, and unbeatable price, this coffee maker is a must-have for anyone who takes their coffee seriously. Rating: 4.8/5 stars Whether you’re a casual coffee drinker or a brewing enthusiast, this Ninja will elevate your coffee game to the next level. Highly recommended!
D**E
Love This One
Easy to operate. I love the frother! It's also easy to clean and makes a good, hot, cup or pot of coffee or tea. Very happy with my purchase!
W**?
Makes a Good Carafe and Half Carafe
I've owned it for 4 days. I've made 10 full pots so far and three half carafe's. 1. Disregard the manual suggested scoops for a carafe. Unless you like strong thick bitter mud. 2. I suggest you use FP coarse if using quality coffee. If using grocery store ( like Tim Hortons preground)... I've dialed that in to 3 level large scoops for a full carafe ( obviously subjective). Any more than that gets progressively bitter and nasty. I use #4 sun bleached paper filters. Regarding the scoop. Well done Ninja. Conveniently attached to the coffee maker and well marked. 3. Expect a drop .... maybe two to drip on the burner when pulling the full carafe out. Sometimes it happens.Sometimes not. Small thing to me. 4. Do yourself a favor and search keywords, ' algae' and 'cleaning'. There is concern about the water retained in the bubble in the bottom of the water reservoir over time. Based on what I've read this is a common issue with multiple brands of coffee makers. I am going to make a point of leaving the lid open and not queuing up coffee the night before, and emptying that bubble by pressing in the spring. Hoping that makes a difference. I will post and update the review occasionally. 5. I have measured the brewing temperature of the water between 193 to 203. 6. There is a bloom. . 7. Classic vs. Rich: (edit) I've now had the Ninja for over a month. Until a week ago every pot or mug was made on 'classic'. Tried 'rich' a week ago. Much much better! A full taste. Not overly processed: not bitter, etc. THIS is the way. (Same coarse grind and quantity I listed above.) Very pleased with this coffee maker. There was a comment about a plastic taste. I do admit there is a lot of plastic and when unboxing and assembling it was noticable. I followed instructions and ran 3 pots of water through it. The smell diminished but was not eliminated. As of day 4 after 10+ pots of coffee, I cannot smell plastic at all and I have never ( thankfully) tasted plastic in any brewed cup. Edit: now over a month.... plastic smell still completely gone. Reliability seems to be a concern. I do realize that people with problems post more than those without. I elected to get the 4 year warranty ' just in case'. And I always have a French Press available for the inevitable day when it stops working ( hopefully at least 5 years from now). I like this coffee maker. Makes excellent coffee. If it lasts, I'd buy another from Ninja. Absolutely need to use a coarse grind to like the ratios suggested in the Ninja manual.
W**S
Ninja Hot & Iced XL
Our old single cup coffee maker recently brewed its last cup and we decided to splurge for the Ninja Hot & Iced XL instead of doing something more basic. This is an awesome machine! It is really well made, and looks so nice on our counter! It is versatile in being able to make both hot and cold brew coffee in varying sized cups along with a full carafe at a time. The brewing time is reasonable and we appreciate the features like the delayed start. The carafe holds plenty for my husband and I to enjoy in the morning - and it pours nicely without spilling. We are so happy with our decision to buy this one - it's worth the money, and the quality is great so I expect that it will last long enough to have a good return on our investment in the form of caffeination!
G**.
Very nice coffee maker.
Very happy with this particular make and model. Pros: It works to produce a delicious hot cup or pot of coffee! Never any spills/drips or grounds on hot plate or counter. Handy measure spoon attached to machine. Easily accessible water reservoir. Option to grind our beans or use ground beans. Excellent directions and explanation of more features than I’ve mentioned. Use the grounds to amend garden soil. Helping to save the environment from more toxic plastic leeching into our food and water and bodies. Also, the price is exceptionally reasonable compared to everything else on the market, considering all the wonderful features Ninja engineered for this appliance. Really impressed. Cons: For us, none.
M**E
🔄Updated Review — Now 8 Months of Daily Use (see full update below)
🔄 Updated Review — Now 8 Months of Daily Use (see full update below) ⭐️Original Review: My husband and I are huge coffee lovers and have tried many types of brewers over the years. This Ninja was purchased in early August, and I intentionally waited until October to write my initial review so I could give a thorough, real-use perspective. I can say with 100% confidence — this is the best coffee maker I’ve ever owned. We are already a Ninja-product family, so I was excited to add this to our kitchen — but this machine completely exceeded expectations. I originally thought I was a simple “coffee + creamer” person, but this opened up a whole new world of drinks I didn’t even realize I’d enjoy. My husband loves experimenting with flavors, foam, and different styles, and he is thrilled with how much versatility this one machine offers. This coffee maker is used at least 4–5 times every single day (no judgment 😅), and every time we use it, we’re able to make something different — hot coffee, iced coffee, lattes, cappuccinos, and more. ☕ What You Get: Coffee maker unit Smart scoop (labeled per serving size) Frother wand attachment Tempered glass carafe with smart funnel Permanent filter + filter basket Flip-top water reservoir De-clogger tool Instruction manual Usage & Features: Cup Size Options: Cup XL Cup Travel Tumbler Multi-Serve Tumbler Half Carafe Full Carafe You can switch between sizes easily with a simple knob turn. Drip Stop Feature: Acts like a quick pause, allowing you to pour a cup mid-brew without making a mess — super useful when brewing larger amounts. Even when making a small cup, it still tastes like a full, properly brewed pot — not watered down like some machines. It takes a few minutes to fully extract flavor, which makes a noticeable difference. ☕ Brew Styles: Classic Rich Over Ice For iced coffee, I fill a cup with ice, add fresh coffee grounds to the filter, and brew using the “Over Ice” setting — it comes out perfectly balanced and not diluted. Frother Wand: One of my favorite features. Add milk or creamer to a cup, place it under the wand, and run it for about 30 seconds — it creates a smooth foam that takes drinks to another level. Cleaning & Storage: Cleaning is simple and low maintenance: Filters remove easily for rinsing All removable parts are dishwasher safe Grounds are easy to discard and clean out When the descale light comes on, running a vinegar + water cycle through the reservoir gets everything back to normal quickly. The adjustable platform is also great — it flips up to fit larger tumblers or the full carafe. ⚠️ Things to Know: This machine does not use pods or K-cups It is designed for ground coffee only Personally, I actually prefer this — it’s much easier to clean a filter than deal with small reusable pods. ⭐️ Original Conclusion: This quickly became my favorite appliance in the house, and I recommend it to anyone looking for a reliable, versatile coffee maker. 🔄 8-MONTH UPDATE (HEAVY DAILY USE — 4–5x A DAY) I originally reviewed this after about 2 months of use. I’ve now been using it for closer to 8 months, and it’s still used heavily every single day — plus regular large iced coffee batches. I wanted to come back and share a true long-term update for anyone wondering if it holds up. ☕ Real-Life Performance After 8 Months: •No wear or damage •No cracks or weak points •No rust anywhere •No slowing down or performance issues •Still brews consistently hot coffee every time •It honestly performs the same as it did when it was brand new. Cleaning & Maintenance (Still Easy): Regular hand washing Occasional dishwasher use No buildup or residue issues Maintenance has stayed simple and low effort. Frother Wand (Still Excellent): Still one of my favorite parts of the machine. Works just as well as day one and creates smooth foam quickly. 🔥 What’s Changed Since My Original Review? Honestly — not much. And that’s exactly what you want. The biggest difference now is confidence. After months of heavy use, I can confidently say this machine is built to last. ⭐️ Media Update: I’ve added a new how-to video showing: -Full pot brewing -Iced coffee setup -Reservoir refilling -Removable parts -Control panel and settings ⭐️ Final Verdict: This is still my most used and most loved appliance in my home. If anything, I like it even more now — because I know it holds up under real, heavy daily use. I would absolutely buy this again.
R**I
Ótima cafeteira
Produto veio embalado de forma segura. A cafeteira é ótima e entrega tudo que promete.
J**N
Awesome machine
The design stood out, so I decided to give it a try when the ol' Hamilton Beach packed it in. After almost a year of use, I'm quite satisfied with it. The brew options are great; love being able to do a cup or two. Adjusting the duration and temp of the heating pad it nice; too many of those things burn way too hot. Its quiet and fast; with a polite little beep to tell me that its coffee time!
M**A
La mejor opción
Estuve meses buscando y comparando marcas. Me sorprendió encontrar esta cafetera con puros comentarios buenos, y la verdad compruebo el por qué. Es fácil de usar, mucho más de limpiar, el café que hace es rico y sin desperdicio, usa menos café que con las otras cafeteras, ya que extrae súper bien la Escencia del mismo. Osea que terminas disfrutando de una taza de café deliciosa ahorrando café. En verdad súper recomendada, la mejor compra.
A**R
This is it! It's finally here!
This is the coffee machine I've been waiting for! Not yet around in Canada, but ships from the USA via Amazon Canada. I don't need a coffee machine that makes tea, I don't need a spinning whirly gig on the side to froth milk... I need a 'Coffee Machine!' And this is it! Boy does it keep coffee hot and that's on the low 'keep warm' setting which doesn't tarnish the flavor. And what about that flavor, it's amazing whether just brewing a single mug or brewing a complete giraffe (it has a long neck) the flavor is consistent. Love, love, love the cold brew feature. How have I lived without this? Previously I'd brew a pot of coffee and put it in the fridge to cool down, but this baby brews straight over ice, again by the mug, if that's all you need. Again, awesome full flavor without being bitter. It sits under the counter too and because of the horizontal action of the brew basket, you don't have to move the machine everytime you want to brew a coffee. The included measuring spoon attached to the side and 'drip stop' feature make this machine standout from the crowd for sure. I'm English, we don't make cups of tea in a coffee machine and I believe you would be deported from the UK for doing so. So if it's real coffee you're into and not all that ridiculous frothing nonsense, this is the machine for you!
C**K
works great
Great product
Trustpilot
3 weeks ago
2 weeks ago