BackYard Furniture 6 Seater Luxury FSC Solid Hardwood High Back Dining Set with Thick Cushions

The one star rating relates to the ongoing farce rather than the quality of the furniture. Originally ordered on the 21st May, the furniture finally arrived on the 29th. When the delivery men finished unloading I realised there were only 8 boxes. Each box had product information printed on the side and was numbered:- carton 1 of 9, 2 of 9 etc. (Carton 7 was missing). The delivery men couldn`t offer any explanation and suggested I contact Amazon. After explaining the problem to customer services I was told at first that they would order a new set and arrange collection of the incomplete one. I said I thought it would be far easier to just send another chair but was told that there was "no mechanism" for this. The adviser went to check as it is a high value item and after holding for a few minutes I was told that the missing chair would be delivered separately.I assembled the table and seven chairs and waited for the final chair to arrive. After 2 weeks I contacted Amazon again and there is no record of anyone telling me that they could send a chair and they are insisting on sending a new set and collecting the old one.I have explained that the furniture has been assembled on my patio for 2 weeks (I am expected to disassemble it) and I have no packaging.All I wanted was the missing chair!

Great set , self assembly no problem .Comes with a cover which is not suitable as it does not fit BUT the set is very good value . I will live with it .