Can't seem to get the flames very high and it's not heating the griddle. Been running for about 45 minutes and not smoking with seasoning process.

Turn the propane valve on and wait at least one minute to allow the gas line to fill to capacity and pressurize. That should give you full pressure to the burners allowing for full cooking temperature.

Could you use just the griddle part without the legs to make it look built in?

The legs can be removed to place it on a counter or in your outdoor kitchen. We do recommend having 6" of clearance around the griddle for airflow and to have it at least 3 feet from anything that is combustible.

Can the regulator be removed in order to use a quick connect to a camper trailer?

I already had a 12’ hose with quick coupler on one end and adapter connector for the 17” so I removed the hose snd regulator from the 28” griddle and then removed the 17” adapter from the 12’hose and attached the 12’ hose directly to the 28” griddle at the point I removed the regulator hose. Works great. I then added the 17” connector to the regulator hose and now I can hook the 17” to a propane tank.

The picture is of the old model with round burners are we sure Amazon now ships new one with H burners?

Yes they are shipping the grill with H shaped burners. I am happy with the delivery. Thank you.

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥 Elevate your outdoor cooking game with precision and power!

PORTABLE COMPACT - Folds up easily for on-the-go grilling adventures
DUAL BURNER CONTROL - Customize cooking zones with two independently controlled burners
SLEEK OUTDOOR ESSENTIAL - Matte black finish blends style with rugged outdoor functionality
POWER PACKED PERFORMANCE - 9942 watts deliver restaurant-grade heat in your backyard
DURABLE CAST IRON SURFACE - Thick cold-rolled steel griddle ensures even heat and long-lasting use

The Blackstone 28" Griddle Cooking Station features a robust 9942-watt dual burner system with push-button ignition, a thick cold-rolled steel cooking surface for even heat distribution, and a foldable design for easy transport—perfect for millennial professionals who crave high-performance outdoor cooking with style and convenience.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

View all Trustpilot reviews

Brand	Blackstone
Model Number	1517
Colour	Black
Product Dimensions	57.79 x 111.76 x 83.82 cm; 1.36 kg
Power / Wattage	9942 watts
Material	Cast Iron
Item Weight	1.36 kg

Blackstone 28" Griddle Cooking Station

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions