U-LIAN Tactical Morale Patch Funny Patch 4 x 1 Inch black PUF-002

Ordered product and now it says it was delivered but I did not receive it. What do I do?

So how do you attach the velcro patch that comes with it? it doesnt look like an iron on back

Does the patch side have the hooks in it

Is the back piece the patch attaches to iron on or sew on?