Solution for paper jam

After reverse and forward a few times. If it still stuck I pull paper out with a pliers while it’s reversing.

How tall is this shredder with wheels attached?

Hi dear friend, Thanks for your message. The height of this Bonsaii 3S23 shredder with wheels is about 22.8 in(580mm). Hope this could help you. Any problems, please kindly contact us. Bonsaii US

How about this shredder?

This shredder will handle light or occasional usage but in my opinion if you shred 15-20 pages a day every day, you may want to look elsewhere. Paper bits tend to stick to the cutter area, pack that area, and quickly jam the machine. Reversing the motor (REV switch) will not clear the jams. You have to manually clean out the cutters with a ice pick or small screwdriver.

This thing will not stop running! how do i fix it? already cleaned. no jams.

Ours is doing the same thing. We turn it off when not in use.

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🔐 Secure your secrets with style and power!

PRIVACY ON LOCKDOWN - P-4 micro-cut technology turns documents into tiny 5x12mm particles, safeguarding your sensitive info like a pro.
SMOOTH SILENT OPERATION - Runs quietly at 60dB with automatic start/stop, keeping your workspace peaceful and productive.
VERSATILE MEDIA DESTROYER - Effortlessly shreds credit cards, CDs, staples, and paper clips—because your data deserves total annihilation.
MOBILITY MEETS CONVENIENCE - Equipped with 4 universal casters and a visible 4.2-gallon pullout bin for easy movement and hassle-free waste monitoring.
UNSTOPPABLE SHREDDING POWER - Shreds up to 12 sheets at once with a 60-minute continuous runtime—perfect for marathon work sessions.

The Bonsaii 12-Sheet Micro Cut Shredder combines advanced cooling and patented cutting tech to shred up to 12 sheets continuously for 60 minutes. Featuring P-4 level micro-cut security, it transforms documents into tiny particles for maximum privacy. Its jam-proof system and overload protection ensure smooth operation, while quiet 60dB noise levels make it ideal for home or small offices. With versatile shredding capabilities for CDs, credit cards, staples, and clips, plus easy mobility via universal casters and a 4.2-gallon pullout bin, this shredder is a reliable, professional-grade solution backed by a 1-year warranty.