TaxRight (formerly TFP) 1099 & W2 tax forms software (2021)

I successfully used this software for at least 10 years. I used it yesterday and it printed fine. Today when I opened the program it performed an update and now I cannot print. I can print on regular paper, but not on the tax forms. I cannot align the printing. I use the alignment tool and nothing happens. I was on chat with them 3 times and nothing works. Tech #2 suggested that I should just buy a new printer. The printer I have is only 3 months old and worked YESTERDAY!!! Oh, the update constantly gives you updates asking you to use their e-file service which you have to pay for. Perhaps that is what the update was really about, to disable printing and force you to purchase their e-file.

I have been doing this for years, and I will never buy this software again...1. The original disk I was sent was corrupted and they told me that the error message meant eveyrthing had not been properly loaded to the disk. So, their customer service send me a link to a download.2. The 2018 would not upload the database from 2017 software.3. Some of the date entered to the forms refused to print, when I printed the form, even though upon going back to the forms I created, the data was clearly there.4. The data in the far left column was so far to the left, and the numeric data in the number fields were so far to the right that any adjusment, regardless of which way you went, put data printing outside the boxes. The same was true of up and down.

Customer service just sends links answering questions I didn't ask and solving problems I don't have.The thing is, it doesn't print the form. Grays out all the choices, doesn't bring the recipient names to choose from, so can't print. It also describes how to align but gives no boxes to use to adjust alignment. Gonna go dig out a typewriter and ask for a refund. Absolutely worthless. If anyone can prove me wrong, please do. I just want to send out the new 1099 NEC's--not have a pen pal relationship with customer service.If you are waiting until the last minute to do your 1099s you are screwed.

This software is not ready for prime time, gave it 1 stay because I cannot give a MINUS review.You cannot print all your 1099's except for one by one if you want to mail a copy! This is nonsense. 1096's are only in preprinted forms!!! And the e-file is still not ready!! What a joke.

I have used this software for the past 3 tax years. I have been happy with it until the 2020 version. This year, I was able to create and print my forms, but I have spent hours trying to efile 8 documents.First, the feature was not available, then after update, it was available but wouldn't upload to the efile vendor. Guess I'll just snail mail hard copies to IRS, as deadline is in a few days.

What a nightmare. The software was supposed to load our data from the previous year any of 5 different ways - none of them worked. Printed half of my 75 1099s, then quit and gave me an error msg: 'TableTable incorrect data.' WHAT? A tech sent a link to resolve an issue but refused to stay on the line to find out if it worked. It didn't. I was number 82 in the 'support' cue, then 45, then 73... a sure sign of a poorly designed program with lots of problems. I've been a bookkeeper almost 30 years; I've never had so much trouble with the year-end procedure. It gave me an all-day headache. Back to the drawing board, people - you can do better.

Tiene su truco, si instalan el software y quieren reinstalar los datos del año anterior, les da un error que le toma 1 hora en reparar, primero deben respaldar los datos del 2017, luego instalar el 2018, registrarlo, después le pide que reinstale los datos del año anterior, esto no pueden hacerlo sin hacerle un update al 2018,si lo hacen, el sistema va a buscar el archivo del 2018 el cual no existe todavía dándole un error, después de hacer el update, entonces van a utilities e importan los datos del año pasado ( no restore) me tomo 3 horas resolver este problema , el disco viene sin nada, no factura, no instrucciones, no teléfono, nada

According to the help tool, I was told that if I need to download and or efile corrected W2's. or corrected W3's I needed to go to tax forms and select witch forms I needed to efile and then select file. It turns out that I was not able to select any of these forms since they were not there to select. I also could not efile either a 1096 or a W3. It kept telling me that I need to create a new account. I already had created prior year account, yet the software did not recognize my prior registration and when I entered my email address it kept telling me that I already had an account but an incorrect password. I tried everything I could but I never could efile my company employees and independent contractors. I could only print and fill out the copy a for W2, W3, and 1096 and mail them.