What can I do if the earphones stop connecting to my device?

1. Fully charge the earphones. 2. Perform a reset on the earphones. 3. Restart your phone, tablet, or computer. 4. Clear any unnecessary or unused Bluetooth connections from your device's list. 5. Turn Bluetooth off and then back on.

Why are the earphones still connecting to my phone after placing them back and closing the case lid?

1. If the case battery is completely drained, placing the earphones inside won’t power them off. 2. Ensure the earphones are properly seated in the case, with the charging pins aligned. 3. Make sure the case lid is fully closed.

How to reset the TRUEFREE O1?

1. Place the earphones in the charging case and open the lid. 2. Press and hold the button on the charging case for 10 seconds until the indicator light flashes twice—this signals that the reset is complete.

Why is the Bluetooth connection unstable sometimes?

The Bluetooth connection may be unstable due to interference, low battery, physical obstructions, or pairing with too many devices.

Truefree O1 | Desertcart Malaysia

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎧 Stay connected, stay ahead — sound that moves with you.

MARATHON BATTERY LIFE - Up to 10h per charge, 45h total with case—your perfect companion from work to workout.
EFFORTLESS ALL DAY COMFORT - Over-ear hooks + open-ear design keep you alert and secure without ear fatigue.
CRYSTAL CLEAR CALLS ANYWHERE - Four mics with ENC noise cancellation ensure your voice cuts through any environment.
SEAMLESS MULTI DEVICE CONTROL - Bluetooth 5.3 + multipoint pairing via app lets you switch effortlessly between devices.
IMMERSIVE AUDIO WITH DEEP BASS - Powerful 16.2mm drivers and bass enhancement deliver rich, spacious sound.

The Truefree O1 Open-Ear Wireless Earbuds combine a secure over-ear hook fit with an open-ear design for situational awareness. Equipped with 16.2mm dynamic drivers and advanced bass enhancement, they deliver immersive sound. Four microphones with ENC noise cancellation provide crystal-clear calls. Bluetooth 5.3 ensures stable, low-latency connections with multipoint device pairing via the TRUEFREE app. With up to 10 hours per charge and 45 hours total battery life, these water-resistant earbuds are ideal for sports, commuting, gaming, and work.

Specifications

ASIN	B0CTJQ57C9
Age Range Description	Adult
Antenna Location	Calling, Cycling, Exercising, Running
Audio Driver Size	16.2 Millimetres
Audio Driver Type	Dynamic Driver
Battery Average Life	45 hours
Battery Charge Time	45 hours
Best Sellers Rank	128 in Open-Ear Headphones
Bluetooth Range	20 Metres
Bluetooth Version	5.3
Box Contents	Truefree O1 Earbuds, USB-C Charging Cable, User Manual
Brand Name	truefree
Cable Features	Without Cable
Carrying Case Battery Capacity	800 milliamp_hours
Carrying Case Battery Charging Time	2 Hours
Carrying Case Color	White
Carrying Case Height	33 Millimetres
Carrying Case Length	92.5 Millimetres
Carrying Case Material	Thermoplastic elastomer (TPE) or similar materials
Carrying Case Weight	103 Grams
Carrying Case Width	71.9 Millimetres
Colour	White
Compatible Devices	Bluetooth-enabled devices
Control Method	Touch
Control Type	Touch Control
Controller Type	Touch
Country of Origin	China
Customer Package Type	FFP
Customer Reviews	4.1 4.1 out of 5 stars (5,414)
Earpiece Shape	angular
Enclosure Material	Plastic
Frequency Range	20KHz
Frequency Response	20 KHz
Global Trade Identification Number	06974685081484
Headphone Form Factor	Open Ear
Headphone Jack	No Jack
Headphones Ear Placement	Open Ear
Impedance	16 Ohms
Is Electric	No
Item Weight	100 Grams
Manufacturer	truefree
Model Name	Truefree O1
Model Number	Truefree O1
Network Connectivity Technology	Wireless
Noise Control	Active Noise Cancellation
Number of Items	1
Product Features	Open-Ear, Air Conduction, Over-Ear Hooks, Bluetooth 5.
Sensitivity	123 dB
Specific Uses For Product	Music, play games, sports, calls
Style Name	Modern
Theme	Sports, Sporty, Travel, Work
Unit Count	2.0 count
Water Resistance Level	Water Resistant
Wireless Technology Type	Bluetooth

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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