what is the difference between the B400 and the HM400 units?

no difference, they are the same thing. Austin Air uses both for the same unit.

Mine seems to thrum unevenly, as if the motor is off balance. Is that normal?

Mine does this occasionally, especially after switching from a higher fan speed to a lower one. It usually normalizes within a few minutes though.

how many square feet does it cover?

1500 sq ft on high. This should used more for comparison levels because most of the time you should run the unit on low or medium. Normally we recommend to our clients to run on high for a few hours when they first get it and then low to medium. If something happens to give a high contaminant in the area, then raise to high temporarily to alleviate the situation. We also recommend to over not run right up to your room size limits. More air changes are better than fewer. Lastly, keep in mind that walls, doors, furniture obstruct airflow too. — Thank you, Barb Lulay at USAirPurifiers.com

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🌬️ Breathe Brilliance: Elevate Your Air, Elevate Your Life

EFFORTLESS SETUP - No assembly required—start breathing cleaner air right out of the box.
EXPANSIVE COVERAGE ZONE - Purifies large spaces up to 1500 sq ft—perfect for home or office.
ROBUST RELIABLE BUILD - Solid 20.41 kg design ensures durability and consistent performance.
MULTI CONTAMINANT DEFENSE - Eliminates dust, pollen, odors, chemical fumes, and more for a healthier environment.
MEDICAL GRADE HEPA POWERHOUSE - Captures 99.97% of airborne contaminants for pristine air quality.

The Austin Air Systems HealthMate Air Purifier features a certified 60 square foot Medical HEPA filter that removes 99.97% of airborne contaminants including dust, pollen, odors, and chemical fumes. Designed for large spaces up to 1500 square feet, it requires no assembly and weighs 20.41 kg, making it a durable, plug-and-play solution for cleaner, healthier indoor air.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM15516

Duties & taxes incl.

Malaysiastore

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Product Dimensions	36.83 x 36.83 x 58.42 cm; 20.41 kg
Item volume	177046 Millilitres
Specification met	Certified HEPA
Is assembly required	No
Number of pieces	1
Batteries required	No

Austin AirSystems HealthMate Air Purifier

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