My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

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Soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for AI Clear Calls, Single Earbud Mode

Soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for AI Clear Calls, Single Earbud Mode

Product ID: 527875880

Details

Brand
Soundcore
Color
Black
Ear Placement
In Ear
Form Factor
In Ear
Impedance
16 Ohms

🎧22 EQ presets + customizable sound

💧Water-resistant design

🔋28H total playtime

Description

🎧 Elevate your sound, stay connected, and own every moment with Soundcore A20i!

SWEAT SPLASH PROOF - Water-resistant build means your earbuds keep up with workouts, commutes, and unexpected weather.
CRYSTAL CLEAR AI CALLS - Dual mics with AI noise reduction ensure your voice cuts through any noisy environment effortlessly.
TAILOR YOUR SOUNDSCAPE - Choose from 22 preset EQs or customize via the Soundcore app for a truly personal audio vibe.
EPIC ALL DAY BATTERY LIFE - Up to 28 hours with fast 10-min quick charge for 2 extra hours—never miss a beat on the go.
LIGHTWEIGHT POCKET READY DESIGN - Compact earbuds with a lanyard and sleek case fit seamlessly into your busy lifestyle.

Soundcore by Anker A20i True Wireless Earbuds deliver 28 hours of immersive playback powered by Bluetooth 5.3, featuring 22 customizable EQ presets via the app, AI-enhanced dual microphones for crystal-clear calls, and a water-resistant, lightweight design perfect for active professionals on the move.

Specifications

ASIN	B0BTYBVR4S
Additional Features	Fast Charging, Lightweight, Water Resistant
Age Range Description	ALL
Antenna Location	Calls, Listening to music
Audio Driver Type	Dynamic Driver
Battery Average Life	14 Hours
Battery Charge Time	28 Hours
Best Sellers Rank	#6,935 in Electronics ( See Top 100 in Electronics ) #532 in Earbud & In-Ear Headphones
Bluetooth Range	10 Meters
Bluetooth Version	5.3
Brand Name	Soundcore
Built-In Media	Cable, Charging Case, Eartip, soundcore A20i
Cable Features	Without Cable
Carrying Case Battery Average Life	28 Hours
Color	Black
Compatible Devices	Cellphones, Desktops, Laptops, Tablets
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Volume Control
Controller Type	Touch
Customer Package Type	FFP
Customer Reviews	4.4 4.4 out of 5 stars (15,344)
Earpiece Shape	Rounded tip
Enclosure Material	Plastic
Frequency Range	20-20k HZ
Headphone Folding Features	In Ear
Headphone Jack	No Jack
Headphones Ear Placement	In Ear
Impedance	16 Ohms
Item Weight	0.09 Pounds
Manufacturer	Anker
Model Name	soundcore A20i
Model Number	A3948
Noise Control	Sound Isolation
Number of Items	1
Specific Uses For Product	Music
Style Name	Classic
UPC	194644124465
Unit Count	1 Count
Warranty Description	18 months warranty
Water Resistance Level	Waterproof
Wireless Technology	Bluetooth

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