Dolphin Nautilus CC Plus Wi-Fi Automatic Robotic Pool Vacuum Cleaner, Always Cleaning, Never Charging, Ideal for In-Ground Pools up to 50 FT in Length

My review is of the product and not the retailer. I wanted to give an update on this product after two years of ownership and share an outstanding experience that I had with the manufacturers support team. I have owned my Dolphin Pool Cleaner for exactly 2 years and 2 months. It does a great job of cleaning the pool from leaves and larger items all the way down to granular sand and settlement. The filters can last a couple seasons with routine cleaning and are widely available for order with fast shipping from a number of retailers. The robot is fast and it gets the corners and stairs of our large in ground pool with a vinyl liner. Even though they do not list it as a feature, in our pool the cleaner does also climb the walls and cleans at the waterline.Our full pool maintenance consists of running the Dolphin a couple hours a day, cleaning and emptying the traps, and skimming the top of the pool prior to swimming. The Dolphin saves so much time and relieves the strain of so much of what it captures going into your pools filtration system, because it has its own filter.All of this being said, I do think that our particular unit happened to be a “lemon”, but no matter- please read on.The unit comes with a 2 year warranty. About one year in, my power supply stopped working. I wasn’t sure of the cause, but because it had been exposed to some rain I did not file a warranty claim or try to get Maytronics to replace it. I am reasonably sure that it was not the rain that caused my issue as the unit was flashing and acting strangely in the weeks prior. This was all about one year in. I bought a replacement power supply for $150 and moved on with life.Fast forward to two years and two months in (only a couple of weeks ago), the unit started to stall and power off after about 5 minutes. The power station would not allow me to set the timer. I could tell something was wrong with the unit, but I was two months out of warranty. I researched and found a local pool store that was an authorized repair facility and took the unit in to them. They had it a day and informed me that the unit needed a new central computer and that the cost to have it repaired was $500.For that price, I decided I would just invest in a new machine. I started to research. I decided the next morning to call Maytronics and see if they would offer a voucher or any assistance or discounts towards a new unit because of the experience I had with this unit just two months out of warranty. I expected nothing, but I had also decided that if Maytronics wasn’t willing to do something to retain me as a customer that I would try another brand like Hayward or Polaris on the next go around.Much to my surprise my call was answered promptly by a real person. I explained my situation in full and after a brief hold the support person gave me instructions to ship the unit to a repair facility here in Illinois. I shipped the unit on Saturday morning and it was returned to me in complete working order the following Wednesday working like brand new.I am so happy! I think if you can get 4 or 5 seasons out of one of these units, thats reasonable. Only two would be unacceptable to me. These things are in the water a lot bumping around in your pool and it’s only natural that they are going to wear out, but I can tell you that if I get a couple more years out of mine after this repair I will be back to Maytronics on my next unit. After talking to my local shop I didn’t think getting mine repaired was going to be an option. Their company did the right thing by taking care of me and I will be a good customer now who refers others.It is rare that I feel strongly enough about a product to write a review at all- good or bad. This has been a great experience.

We had been searching and researching which robotic pool cleaner to purchase for more than a year now. We were thinking of going with a cordless; however, because they all had mixed reviews and seem to be new to the market, we were unsure it was a good investment. We decided to look at the Dolphin brand and were pleasantly surprised to find this gem.Yes it has a cord, but because it has a type of buoy on the cord close to the robot this helps the cord not get tangled. It picks up dirt, sand, leaves etc. with out any problems and it goes up and along my pool waterline (sideways). It has gotten stuck on my pool stairs twice now, but I don't see that as a major issue. However, it will clean the bench area in the pool without getting stuck. The filters are easy to remove and clean, and you can eventually if interested upgrade them to ultra-fine filters. I like that you don't have to wait for the robot to map your pool, it just starts cleaning as soon as you start it and even though it does not have the mapping option it cleans the whole pool in one cleaning.I have the model that connects to Wi-Fi, only because the option without Wi-Fi was unavailable. The application is nice, you can check to see if the robot is still cleaning, also if you still have it in the pool and want to start a cleaning or schedule one, you can do so on the App.Overall, this being my first robotic pool cleaner I believe it is a great product and value for the price; I would totally recommend.

This is the best pool cleaner that actually cleans your pool such as Sand and fine debris. I had the dolphin escape prevthat lasted 4 years and iove it. I live in AZ so i needed a cleaner that picks up small debris. I tried the wybot C2 and Beatbot aquapro 2 and none of these could clean my pool as they should. Especially for the beatbot that cost $1500. This pool robot has wifi that connects to the app. Climbs walls and cleans waterline. I bought separately the ultra fine filter. I am very happy with the Nautilus CC plus