Which side should I start with, concave or convex?

I started out using the convex side and switched to the concave side within a week- which provides much more stretching and relief. I had a severe kink in my neck and now it felt better and better with using this neck relaxer. So glad I got this!

Do the shiatsu nodes move to provide massage while I’m using or are they just pressure points?

They are just pressure points. My husband and I have found that moving your head from side to side or up and down against those nodes a few times throughout the 10 mins feels amazing !

Can this be used while laying in bed or on a sofa?

Yes, it can be used on a bed or sofa.

Is this neck stretcher electric?

No. Is just a small piece of foam with a cover. Actually works well if you do it everyday. I enjoy it

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.