The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🖌️ Swipe. Restore. Impress. Your grout’s glow-up starts here!

COMPACT PRECISE - Sleek pen design ensures easy handling and flawless application every time.
ECO CONSCIOUS FORMULA - Water-based and safe, combining performance with sustainability.
LONG LASTING COVERAGE - Restore up to 60 meters of grout—perfect for full kitchen and bathroom makeovers.
MOLD PROOF PROTECTION - Built-in anti-bacterial agents keep grout looking pristine and prevent mold return.
EFFORTLESS GROUT REVIVAL - Transform tired grout lines with a single swipe for a fresh, clean look.

The Grout Pen by Rainbow Chalk Markers Ltd is a compact, water-based solution designed to restore and recolor tile grout lines in kitchens and bathrooms. Covering up to 60 meters, it features anti-bacterial agents to prevent mold, delivering a clean, protected finish with effortless precision.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM74

Duties & taxes incl.

Malaysiastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews

Manufacturer	Rainbow Chalk Markers Ltd
Part Number	GP81110
Product Dimensions	9.5 x 1.4 x 19 cm; 25 g
Item model number	GP81110
Colour	Brown
Style	Compact
Material	Water Based
Item Package Quantity	1
Number of Pieces	1
Included Components	Grout Pen
Batteries included?	No
Batteries Required?	No
Item Weight	25 g

Grout Pen - Designed for restoring tile grout in bathrooms & kitchens (Brown)

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions