Purchased this 6 weeks ago and the bulb has already blown. These usually last between 12+months. How do I get a refund?

Get in touch with suppliers send proof of purchase and ask for a returns label , but they should refund with you having to return it

can you use this in a canopay cover

Hi Phill, yes you can use this type of bulb in the Exo Terra Compact Top/Compact Fluorescent Terrarium Canopy.

I've bought 4 of these so far and none of them have worked with the exo terra canopy i bought at the same time. are there any solutions you know of?

Have you checked fuse in canopy plug ,I had same problem with mine it wasn't light it was fuse

What is the difference between the pt2187 and pt2186? i see one is 13w and the other 26w, but what does this mean in real terms of viv environment?

hi, the wattage determines the optimum light output so a 13w is suitable for upto 40cm and a 26w upto 60cm if you need more info please call the shop on 01782 777423 hope this helps andrew (petsandpastimesltd.com)

Exo Terra 13w Uvb Tropical Terrarium Bulb

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

RM277

Duties & taxes included

In stock

Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Malaysia.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Description

☀️ Illuminate your reptile’s world with tropical brilliance!

PRECISION RANGE - Effective UVB coverage up to 12 inches ensures your tropical reptiles bask in perfect light.
POWER PACKED UVB OUTPUT - Delivers optimal 13W UVB radiation to boost reptile health and vitality.
LONG LASTING PERFORMANCE - 12,000 hours of consistent, energy-efficient lighting keeps your terrarium thriving.
ENHANCES NATURAL BEHAVIOR - Stimulates appetite, activity, and reproduction with UVA rays mimicking tropical sunlight.
EASY INSTALLATION VERSATILE - Self-ballasted with standard E27 base and spiral design for flexible mounting options.

The Exo Terra 13W UVB Tropical Terrarium Bulb is a high-performance fluorescent lamp designed specifically for tropical and sub-tropical reptiles. It emits a balanced UVA and UVB spectrum that stimulates natural behaviors and supports calcium metabolism, essential for reptile health. With a lifespan of 12,000 hours and effective coverage up to 12 inches, this energy-efficient bulb fits standard E27 sockets and offers versatile mounting options, making it a must-have for any serious reptile keeper aiming to replicate authentic tropical lighting conditions.

Specifications

ASIN	B000YS06JI
Accepted Voltage Frequency	100 to 240 Volts and 50 Hertz to 60 Hertz
Average Life Span	12000 Hours
Best Sellers Rank	5,990 in Pet Supplies ( See Top 100 in Pet Supplies ) 6 in Terrarium Lighting
Brand Name	Exo Terra
Bulb Base	E27
Bulb Shape Size	B13
Color Rendering Index (CRI)	80
Color Temperature	3000 Kelvin
Colour	White
Connectivity Technology	E27
Control Method	Touch
Controller Type	Push Button
Country Of Origin	China
Customer Reviews	4.5 4.5 out of 5 stars (1,469)
EU Energy Efficiency Label	Low to Moderate
Global Trade Identification Number	00015561221863, 10015561221860
Incandescent Equivalent	60 Watts
Included Components	Push button
Indoor Outdoor Usage	Indoor
Item Dimensions W x H	5.3W x 15.2H centimetres
Item Shape	Tubular(T)
Item Weight	0.08 Kilograms
Light Color	white
Light Output Maximum	650 Lumens
Light Source Wattage	13 Watts
Light Type	Fluorescent
Manufacturer	Rolf C Hagen UK Ltd
Manufacturer Part Number	PT2186
Material Type	Glass
Model Name	Exo Terra Reptile Uvb 100 Pt W Bulb 1
Model Number	PT2186A1
Number of Items	1
Package Quantity	1
Power Consumption	13 Watts
Power Source	Corded Electric
Special Features	Energy Efficient
Specific Uses	Terrarium Lighting for Tropical Reptiles
Style Name	UBV 100
Theme	Reptile Terrarium Lighting
Type of Bulb	Fluorescent
UPC	015561221863
Unit Count	1.0 count
Voltage	230 Volts
Wattage	13 watts
White Brightness	800 Lumens

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.