having trouble putting it up?

Yes had trouble it does not just unfold. Had to mess around unhooking all hooks because they wouldn't let you unfold it like it said it should.

Does the plastic tray slide out while in use or is there something to hold it in place? My large pup moves around a lot.

The tray will not slide out, it is actually in the crate but can be removed.

Missing divider? Mine was missing the divider? What do I do???

I would let the company know that it never came with it

I’ve assembled it in a spot too small to get into the room it needs to be in, how does it fold down?!

Start at the hinges on the top side of the crate. I think u have to push apart of the crate down for the hingest to bend.

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🐶 Crate your pup's comfort in style!

SAFETY FIRST - Manual locking mechanism for secure containment.
EASY TO CLEAN - Removable plastic tray simplifies maintenance.
DURABLE DESIGN - Sturdy metal wire construction ensures long-lasting use.
ADJUSTABLE SPACE - Includes a divider for customizable internal space.
COMPACT CONVENIENT - Easily folds flat for transport and storage.

The Amazon Basics Durable, Foldable Metal Wire Small Dog Crate is designed for pets under 20 x 15.25 inches, featuring a secure locking mechanism, easy transport capabilities, and a removable tray for hassle-free cleaning. With dimensions of 24 x 18 x 20 inches, this crate is perfect for small breeds like Havanese or Pugs, ensuring they have a safe and comfortable space.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM829

Duties & taxes incl.

Malaysiastore

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15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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Number of Levels	1
Number of Doors	1
Additional Features	Durable, Foldable
Gap Size	15 Millimeters
Item Weight	13.91 Pounds
Item Dimensions L x W x H	24"L x 18"W x 20"H
Color	Black
Material Type	Metal

Amazon Basics Durable, Foldable Metal Wire Small Dog Crate with Tray, Single Door, 24 x 18 x 20 in, Black

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