My fan or light isn’t turning on. I’ve changed the remote batteries

Have you checked it’s not been switched off at the light switch? Also how does it respond with the FanLamp Pro app

How far down from the ceiling is this fan?

Standard height.. every other function works with the remote , but the pairing with Bluetooth app doesn’t work

Does this work with the Home Assistant system?

Alexa yes so I assume it's compatible with others

you turn the fan off with Alexa, if so how?

Our smart fan will be connected to Alexa as 2 separate devices, one device is the light, the other is the fan, so you need to rename the devices, for example, name light as "chanfok light", name the fan as " chanfok fan". There's no control page for the fan, But you can still control the fan by voice. just say "Alexa, turn on/off the chanfok fan." "Alexa, set the chanfok fan to speed 6." That will work.

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CHANFOK Ceiling Fan with Remote Control Flush Mount Modern Indoor 19.7" LED Dimmable Low Profile Ceiling Fans,Smart 3 Light Color Change and 6 speeds

Product ID: 411354932

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Details

Brand
CHANFOK
Colour
Black
Material
Plastic
Style
Modern
Light fixture form
Ceiling

💡3 color temps (2700K-6500K)

📱App & remote control

🌬️6 fan speeds + reverse mode

Description

🌟 Elevate your space with smart breeze & mood lighting—comfort just a tap away!

BREEZE YOUR WAY - Six-speed fan with reversible blades ensures year-round airflow perfection—cool summers, warm winters.
SMART SEAMLESS - Control every setting effortlessly via remote or FanLamp Pro app, with auto-save for your favorite preferences.
INSTALL IN A SNAP - Flush mount design and simple 5-step installation video get your modern ceiling fan up in under 15 minutes.
CUSTOM COMFORT CONTROL - Stepless dimmable LED lighting with 3 color temperatures lets you tailor ambiance from cozy warm to crisp daylight.
WHISPER QUIET EFFICIENCY - Energy-saving noiseless DC motor delivers powerful airflow without disrupting your focus or sleep.

The CHANFOK Ceiling Fan combines a sleek low-profile design with advanced features including 3 dimmable LED color temperatures, 6-speed reversible fan modes, and smart app/remote control. Its energy-efficient, quiet DC motor ensures year-round comfort, while easy installation and auto-save settings make it perfect for modern indoor living.

Specifications

Brand	CHANFOK
Model Number	Chanfok-2001
Colour	Black (Standard)
Product Dimensions	25.4 x 25.4 x 25.4 cm; 3.18 kg
Power / Wattage	72 watts
Voltage	220 Volts
Material	Plastic
Energy Efficiency Class	A+ to G
Special Features	Dimmable
Item Weight	3.18 kg

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TrustScore 4.5 | 7,300+ reviews