Please rest assured to order Juoar brand shoes. Juoar Support Free Exchange and Refund. Q1: What if I buy it and DO NOT fit We will send you an email to inquiry size info after ordered,If you replied our query mail, then size still has problem, we will exchange the updated size to you for free. If there is quality problem, we will reprocess a new pair to you for free after the confirmation.Q2: When can I RECEIVE my shoes? You will receive your shoes within two weeks if no surprise,faster shipping or an urgent needing is still available, please contact us in detail. Q3: Can I CUSTOMIZE the shoes? Yes, you can customize the shoes, please contract us for detail, such as changing heel height, color, scripting the name even producing a new one with your idea. Q4:When can I get RESPONSE after send you an email We will reply all the emails sent between 4:00pm--3:00am (PDT time) within 3 hours. Others will be answered within 24 hour(exceptSunday) Q5: What if i want to do the RETURN? For any problem, please contact us first, we will try best to solve it. Below it will help you choose right size for the shoes, compare the chart size with your feet length carefully before ordering. Size Chart (cm): US5=Foot Length 222mm US6=Foot Length 230m US7=Foot Length 238mm US7.5=Foot Length 242mm US8=Foot Length 247mm US8.5=Foot Length 251mm US9=Foot Length 255mm US9.5=Foot Length 260mm US10=Foot Length 264mm US10.5=Foot Length 268mm US11=Foot Length 272mm US11.5=Foot Length 277mm US12=Foot Length 281mm US12.5=Foot Length 285mm US13=Foot Length 289mm Juoar aim to help womens realize their dream of owning the perfect shoes.
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