Touch is not working after following instructions. I think the screen is defective.

Dont worry,our team is helping you now.

I purchased a 9th generation replacement but the touch screen is unresponsive? The replacement screen is defective, please assist.

There is an after-sales card in the box. You can email our team through it, and we will help you soon. This problem was caused by the connector was not seated properly. This is a tricky step if no professional

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔧 Fix it like a pro, keep your iPad 9 flawless!

HOME BUTTON READY - Pre-installed home button included—just transfer your original TouchID chip to keep fingerprint security intact.
ALL IN ONE REPAIR KIT - Everything you need to fix your iPad 9 screen in one box, including tools and tempered film.
STEP BY STEP GUIDANCE - Access 2 detailed installation videos to avoid costly mistakes and ensure a flawless repair.
PRECISION COMPATIBILITY - Specifically designed for iPad 9th Gen 10.2" (2021) models A2602-A2605 for perfect fit and function.
MANUFACTURER SUPPORT PROMISE - Made a mistake? Manufacturer offers help if you report 'User Error' or 'Installation Accident'—no FOMO on support.

GoodFixer’s all-in-one screen replacement kit for the 2021 iPad 9th Gen 10.2" includes a high-quality digitizer touch glass, pre-installed home button (non-TouchID), tempered protective film, and a full set of professional tools. Designed for precise compatibility with models A2602-A2605, it comes with 2 installation videos and manufacturer support for user errors, empowering you to confidently restore your iPad’s touchscreen functionality without costly service visits.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM397

Duties & taxes incl.

Malaysiastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

View all Trustpilot reviews

Brand	GoodFixer
Product Dimensions	25.91 x 25.91 x 1.27 cm; 290 g
Item model number	Touch-P789
Manufacturer	GoodFixer
Series	iPad 9 (9th Generation) A2602-A2605 Screen Protector
Color	Black Screen(Black Button)
Standing screen display size	10.2 Inches
Are Batteries Included	No
Item Weight	290 g

GoodFixer for iPad 9 (9th Generation) A2602 A2603 A2604 A2605 Screen Replacement Digitizer Touch Glass Kits, for iPad 9th Gen 10.2 Inch (2021 Released), Full Repair Sets+Home Button[No TouchID Chip]

Details

Description

Specifications

Have a Question? See What Others Asked

Reviews

Common Questions