US adaptor for the Drinkwell water fountain

Thank you for your question, Linda! This replacement pump will also include the power adapter as well, and is designed for use with US/Canadian power outlets.

I have a drinkwell platinum. Mine still works but it on flows at a trickle. Whats wrong with it?

1) I would make sure the flow control handle is all the way to the right for maximum flow. 2) I would clean the strainer in front of the pump inlet. 3) I would disassemble and clean the pump to make sure the pump inlet is clean from cat hair and other dirty particles. If the flow is still a trickle, there could be something wrong with the pump itself, in which case it needs replacement. I have attached the youtube address to a short video showing how to clean the unit. https://www.youtube.com/watch?v=_F0Z1LxXbH8

I need the adaptor for drinkwell platinum. can i get it by buying this pump?

Go on Amazon and go to the area they sell the Drinkwell Platinum. You can find the number of replacement parts, where the sell it on their site. I needed the pump for the Drinkwell, and they had it. That is what I needed. Bough it, replaced the bad pump, and it is still working. This was a couple of months ago. Hope I was able to help.

can I buy a replacement debris trap, the one that fits around the neck of the pump?

Thank you for this question! The part number for the pre-filters that are placed around the pump are PAC00-13110.

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💧 Keep your pet’s hydration game strong and silent!

BACKUP READY - Keep your pet’s water flowing with a reliable spare pump during cleanings.
EXTENDED PUMP LIFE - Simple bi-weekly cleaning routine maximizes durability and performance.
QUIET AS A WHISPER - Submersible design ensures your pet’s hydration station stays peaceful and calm.
TRUSTED INNOVATION - From a brand with 30 years of pet care expertise, ensuring quality and peace of mind.
SEAMLESS COMPATIBILITY - Effortlessly fits your Drinkwell Platinum fountain for instant refreshment.

The PetSafe Drinkwell Platinum Replacement Pump is a 12V submersible, corded electric pump designed specifically for the Drinkwell Platinum Pet Fountain. Featuring whisper-quiet operation and a 5.5 ft cord, it serves as a reliable replacement or backup pump to maintain continuous fresh water flow. Backed by PetSafe’s 30 years of trusted pet care innovation, this pump ensures your pet stays happily hydrated with minimal disruption.

Reviews

H**I

Great

Perfect fit for my fountain

10.01.2024

W**S

Not cheap and not designed to run in UAE

Installed the pump, plugged it in and it didn’t work. Now have to send it back to the seller at our own expense for a refund. Seller could you check your item and state it’s 110v and stop selling it in non US countries to stop wasting peoples time. Not recommended

19.05.2024

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RM836

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Malaysiastore

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Manufacturer	Radio Systems Corporation
Part number	PAC00-13204
Item Weight	322 g
Product Dimensions	8.59 x 13.49 x 6.2 cm; 322.05 g
Item model number	PL1700B plastic
Size	0
Color	Black
Style	Submersible
Material	Plastic
Power source type	Corded Electric
Voltage	12 Volts
Item Package Quantity	1
Special Features	Quiet
Batteries Included?	No
Batteries Required?	No

PetSafe Drinkwell Platinum Dog and Cat Water Fountain Replacement Pump

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