ULTRALOQBridge, Wi-Fi Adapter for Remote Access, Works with Alexa, SmartThings, Google Assistant and IFTTT Smart Notification, Exclusively for ULTRALOQ Smart Locks

Ha superado mis expectativas, desde que lo recibí fue una buena experiencia, cuando lo instale tengo que decir que me afectó el hecho que no viniera el desatornillador y la llave de reseteo que supuestamente vienen pero usé uno que tenía en la casa y listo, además, tengo que decir que antes instalar lubrique sus partes con un spray de silicon para prevenir cualquier desgaste prematuro y su funcionamiento ha sido de lo más silencioso que podido observar

The lock itself gets 4 stars. The 5-star review is for excellent customer service. We have multiple latch 5 fingerprint/wifi locks and well as some older gen 3 fingerprint locks. We've been using u-tec products for a few years with very few issues overall. I bought 2 of the latch 5 fingerprint locks. One of them worked for about 3 months and then began consistently disconnecting from wifi. After basic troubleshooting failed to resolve the problem, I contacted U-Tec support. They responded within a couple of hours and asked me if I could get the lock back online, which I did. They were able to push new firmware to the lock which seems to have resolved the disconnection issues. I had a second lock as well (that was not having issues), but they went ahead and pushed the updated firmware to that lock. I can only assume the firmware is in beta because prior to contacting them I had checked for firmware updates and the app was reporting that both locks had the latest firmware. As for the lifespan of the locks, my oldest lock is about 3 years old and is still fully functional. I've seen mixed reviews on the lifespan, but so far, I've not had issues with major unresolvable failures.

Très bon produit de très bonne qualité depuis sans faille. Le seul problème que j’ai eu c’est avec l’écran numérique ne s’affichait plus mais toujours possible d’entrer avec les empreintes.J’ai consulter leur site qui avait beaucoup d’informations pour aider mais j’ai du ouvrir un billet, et leur réponse et solution pour corriger la situation a été très rapide et efficace la personne du support s’assure que tout est fonctionnel avant de fermer le billet.

Door lock arrived quickly and well packaged. Installation instructions were easy to follow. Instructions for connecting to WiFi and the U-Tec app were intuitive and easy to follow. The lock performs flawlessly. Sturdy enough for a commercial application. The illuminated keypad is easy to use, as is the app. Well done U-Tec.

perfect