Why can the SOS call button not be connected to the phone?

This smart call button only supports 2.4GHz WIFI. Please place the button and your phone in the same 2.4GHz WIFI environment for connection.

After the caregiver call button successfully connects to the Tuya APP, can it be taken out for use?

Once paired, the call button needs to be in that WIFI environment at all times (so we recommend using it at home), and the smartphone just needs to be connected to the network.

Why is the phone delayed in receiving notifications or unable to receive notifications？

The product is transmitting the signal through the connected WIFI. The stability and distance of this signal transmission and the speed by related to the customer's router. You can try restarting the router or reconnecting the button.

What should I do when I encounter other problems?

When you encounter problems during registration or use, please click FAQ&Feedback on the device page of the Tuya APP.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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SINGCALL Tuya WiFi Smart SOS Panic Button Alert Emergency Caregiver Pager

SINGCALL Tuya WiFi Smart SOS Panic Button Alert Emergency Caregiver Pager

Product ID: 333727099

Details

Battery Description
Lithium-Ion
Brand
SINGCALL
Color
Red
Compatible Devices
Smartphone
Power Source
Battery

💧IP55 waterproof & dustproof rating

📶2.4GHz WiFi connectivity

🔋Rechargeable battery with low battery alert

RM217

Duties & taxes included

In stock

Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚨 Stay Connected, Stay Protected — Your Lifeline in a Button!

SMART POWER MANAGEMENT - Rechargeable lithium-ion battery with LED and app alerts means you’re never caught off guard by low power.
INSTANT SOS ALERTS ANYWHERE - Seamlessly pairs with your smartphone on 2.4GHz WiFi for real-time emergency notifications wherever you go.
EFFORTLESS MULTI USER SHARING - Share alert notifications easily via the Tuya app, keeping your entire support network instantly connected.
BUILT TO WITHSTAND LIFES MESSES - IP55-rated waterproof and dustproof casing ensures reliable performance even in kitchens, bathrooms, or outdoor settings.
ULTIMATE PORTABILITY VERSATILITY - Compact design fits in pockets, hangs around the neck, or mounts on walls—perfect for any lifestyle or environment.

The SINGCALL Tuya WiFi Smart SOS Panic Button is a compact, rechargeable emergency alert device that connects via 2.4GHz WiFi to your smartphone. Designed for seniors, kids, and anyone needing quick help, it offers IP55 waterproof protection, multi-user app sharing, and low battery notifications—ensuring peace of mind anytime, anywhere without monthly fees.

Specifications

ASIN	B097NZCJNK
Battery Description	Lithium-Ion
Best Sellers Rank	#178,437 in Office Products ( See Top 100 in Office Products ) #135 in Pagers
Brand	SINGCALL
Color	Red
Compatible Devices	Smartphone
Control Method	App, Touch
Customer Reviews	3.6 3.6 out of 5 stars (1,556)
External Testing Certification	Não aplicável
Item Highlight	Personal Alarm Button with App Notification for Elderly/Patient/Seniors/Kids, No Monthly Fee, Only 2.
Item Weight	0.04 kg
Manufacturer	EASTWAY INTERNATIONAL (HK) LIMITED
Mfr Part Number	1939529031
Model Number	we57
Mounting Type	Wall Mount
Number of Batteries	1 C batteries required. (included)
Number of Items	1
Power Source	Battery Powered
Sensor Technology	Contact Sensor
Size	1 SOS Button
UPC	702563609897
Unit Count	1 Count
Voltage	3.6 volts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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RM217

Duties & taxes included

In stock

Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Malaysia.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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