Why does the machine suddenly stop working?

The BioloMix motor is designed with Automatic Overload Protection.If the motor overheats:Turn the power off for up to 45 minutes, remove the container and cool it down.Then press the RESET BUTTON under the blender base.

Why does my machine smell like it's burning?

If the motor should overheat, it may emit a burning smell. If the motor overheats: please turn the power off for up to 45 minutes, remove the container and cool it down. Then press the RESET BUTTON under the blender base.

Why does it smoke when energized?

This is a normal phenomenon, because the mixer motor contains oil, heating after power, oil volatilization, caused by smoke.

How to Correctly Place food?

1.Soft ingredients at the bottom（fruit）.

How do I clean my blender?

After blending thicker ingredients such as soups,fill the jug with warm water and a few drops of washing up liquid, put the appliance on high speed for 30 to 60 seconds,Just wipe the rest of the surfaces with a damp cloth.