The lid won’t come off of the carafe, it just keeps spinning. How do I fix this?

Push down like you would child proof pill bottle it’ll then see that clear seal in place and you’ll be able to twist it off. Also make sure lil air vent is up when opening.

How much coldbrew does it make at a time?

As the ad description states.... 32 ounces. Then you drop it into the insulated bottle after 12-24 hours. You can immediately start the next batch. Both can stay together in the fridge.

I'm having difficulty removing the lid from the serving carafe. It spins around & around.Is this a defective unit or is there a trick to removing it?

Hi There, It sounds as though you may have a problem with your carafe. Please contact us so we can rectify this for you right away.

The lid won’t come off of the carafe, it just keeps spinning. How do I fix this?

Sounds like you might have a vacuum inside your carafe. You didn't state which carafe, the serving or brewing. If the brewing, then opening the orange tab in the lid should break any vacuum seal. If you mean the serving carafe, then you'll just have to force it open. I've had vacuums happen in other insulated bottles when I added cold liquid with ice. This shrinks the air inside the bottle causing a vacuum. Sometimes you really need to use a lot of force to get it loose.

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❄️ Sip the Future of Cold Brew, Anywhere You Go!

EFFORTLESS BREWING - Simple 3-step steeping with reusable fine mesh filter—no grounds in your cup
SAFE SUSTAINABLE - BPA-free, FDA & SGS approved materials built to last a lifetime
ON THE GO PERFECTION - Includes spill-proof 18/8 stainless steel travel mug for seamless mobility
BREW BOLD BREW FRESH - Patent-pending cold brew system delivers rich, non-bitter coffee every time
STAY FRESH STAY COOL - Double-walled copper vacuum insulation locks in freshness and icy chill for 24 hours

The Asobu Coldbrew Portable Coffee Maker features a patented vacuum insulated 40oz stainless steel carafe with a leak-proof lid and reusable fine mesh filter. Designed for hassle-free cold brew steeping, it keeps coffee fresh and icy cold for up to 24 hours. BPA-free and FDA-approved, this sleek, portable brewer includes a spill-proof travel mug, perfect for busy professionals craving premium cold brew on the move.

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Brand	Asobu
Colour	black
Special Feature	Bpa Free,Insulated,Leak Proof,Vacuum Insulated
Coffee Maker Type	Vacuum Coffee Pot
Filter Type	Reusable
Style	modern
Specific Uses For Product	Cold Brew Coffee Maker
Recommended Uses For Product	Travelling
Exterior Finish	Stainless Steel, Tritan
Operation Mode	Manual
Number of Items	1
Net Quantity	1.00 count
Global Trade Identification Number	00842591028359
Coffee Input Type	coffee_grounds
UPC	842591028359
Department	Unisex-Adult
Country of Origin	USA
Item model number	KB900BK
ASIN	B075X3CV1X

Asobu Coldbrew Portable Cold Brew Coffee Maker With a Vacuum Insulated 40oz Stainless Steel 18/8 Carafe Bpa Free (Black)

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