Does it come in just a flat box or is the flat box in a giant box filled with bubble wrap

The Artisan flat cardboard packaging comes bubble-wrapped. Whether that's in a larger box I'm pretty sure but not 100%. Once unwrapped, the Artisan cardboard package was in perfect condition as seen in a video I posted to answer another question about the packaging.

Does the pad come flat in a package or rolled?

The pad comes flat in Artisan's sturdy cardboard packaging. Artisan's square label is in the middle of the front side and is written beautifully in Japanese and English. Artisan's logo is also stamped on the front. The package is opened with a cardboard tab used to pull a ribbed line near/along one edge. I've also ordered pads directly from Artisan before, and this one is genuine.

how would I clean it?

Soak in tub with lukewarm water and a little dishwater detergent. Leave for a an hour. Scrub with microfiber washcloth. Gently work edges with a soft toothbrush. Leave for another hour our two. Rinse thoroughly with cold water. Air dry on flat surface. Will be like new.

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🎮 Elevate Your Game with ARTISAN Hien – Where Precision Meets Performance!

EASY MAINTENANCE - Keep your gear fresh and functional with a water-washable design that maintains performance without compromise.
REVOLUTIONARY SURFACE - Experience unmatched tracking with a knitted cloth surface that redefines mousepad standards.
DUAL HARDNESS TECHNOLOGY - Enjoy the world's first multi-hardness feature, offering both XSOFT and MID options for personalized performance.
ULTIMATE NON SLIP DESIGN - Stay in control with a non-slip sole that outperforms traditional mousepads, ensuring stability during intense gaming sessions.
INNOVATIVE LOCK PROCESSING - Say goodbye to sticky edges with advanced lock processing that enhances durability and usability.

The ARTISAN Hien (Black/XL) is a cutting-edge gaming mousepad designed for serious gamers. Measuring 49W x 42L x 4H mm, it features a unique knitted cloth surface that balances speed and control, dual hardness technology for customizable feel, and an advanced non-slip sole. This Japan-imported product is water washable and built to last, making it a top choice for gamers seeking superior performance.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM666

Duties & taxes incl.

Malaysiastore

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TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Brand	Artisan
Item model number	FX-HI-SF-XL-B
Item Weight	6.3 ounces
Product Dimensions	12.99 x 16.54 x 0.16 inches
Item Dimensions LxWxH	12.99 x 16.54 x 0.16 inches
Color	Black
Manufacturer	ARTISAN
ASIN	B07F61BYQP
Is Discontinued By Manufacturer	No
Date First Available	August 11, 2018

ARTISAN Hien (Black/XL) [FX-HI-SF-XL-B] FX Soft (Japan Import)

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