Is the reusable ice pack soft or hard?

It's firm & smooth like a child teether but not hard. So nothing can pop or leak. I think it's really neat style ice pack.

How can order an extra or replacement gel pack?

I would suggest contacting the company Frida Mom (Frida Baby) directly. Their contact information is probably on the packaging or you can Google them if you no longer have the packaging.

Item did not auto inflate. how do i get it to? or reach the company?

The first couple times using the cushion you will need to inflate it manually, afterwards it will auto-inflate. Please email hello@fridamom.com if you need any help (:

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⭕ Sit smart, heal fast! Your on-the-go comfort essential 🔥

TWIST FOLD GO - Effortless auto-expansion means no batteries or blowing—comfort on demand.
COLD THERAPY READY - Includes reusable cold pack to soothe and accelerate healing—instant chill, instant relief.
HYGIENIC DURABLE - Washable cover keeps it fresh and reusable for long-term comfort and care.
DISCREET PORTABILITY - Sleek, compact design fits seamlessly into your busy lifestyle—comfort wherever you are.
PRESSURE FREE SEATING - Open donut center reduces pressure for all-day relief—sit without the pain.

The Frida Mom Perineal Comfort Cushion set features an innovative auto-expanding donut cushion designed to reduce pressure while sitting. Lightweight and portable, it includes a reusable cold pack and washable cover, making it the perfect recovery companion for postpartum or injury relief anytime, anywhere.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM689

Duties & taxes incl.

Malaysiastore

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Brand	Frida Mom
Model Number	MS-HPGY-NS-US00
Color	red
Product Dimensions	9.53 x 15.24 x 22.23 cm; 620 g
Material	Plastic
Special Features	Portable, Reusable, Washable row
Item Weight	620 g

Frida Mom Perineal Comfort Cushion + Cold Pack + Cover, Set Of 1

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