--- product_id: 247523979 title: "920-004 Flo by Moen Smart Water Detector, 1-Pack" brand: "moen" price: "RM1018" currency: MYR in_stock: true reviews_count: 7 category: "Moen" url: https://www.desertcart.com.my/products/247523979-920-004-flo-by-moen-smart-water-detector-1-pack store_origin: MY region: Malaysia --- # 24/7 leak detection Real-time app alerts 2-year battery life 920-004 Flo by Moen Smart Water Detector, 1-Pack **Brand:** moen **Price:** RM1018 **Availability:** ✅ In Stock ## Summary > 💧 Stay dry, stay smart — protect your home with Moen’s Flo Water Detector! ## Quick Answers - **What is this?** 920-004 Flo by Moen Smart Water Detector, 1-Pack by moen - **How much does it cost?** RM1018 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.com.my](https://www.desertcart.com.my/products/247523979-920-004-flo-by-moen-smart-water-detector-1-pack) ## Best For - moen enthusiasts ## Why This Product - Trusted moen brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Long-Lasting Power:** Battery-powered with up to 2 years of uninterrupted monitoring—set it and forget it. - • **Extended Reach Sensor:** 48-inch remote sensing disc lets you protect hard-to-reach spots like under washers or dishwashers. - • **Instant Smart Notifications:** Receive real-time alerts on your smartphone for any water event—stay ahead of disasters. - • **Unmatched 24/7 Leak Detection:** Constantly monitors water leaks, humidity, and temperature to prevent costly damage. - • **Seamless Multi-Device Integration:** Connect multiple detectors via the app for whole-home water protection tailored to your budget. ## Overview The Moen 920-004 Flo Smart Water Detector offers professional-grade, 24/7 monitoring of leaks, humidity, and temperature with real-time smartphone alerts. Featuring a 48-inch remote sensor and up to 2 years of battery life, it’s designed for discreet placement in vulnerable areas like basements and laundry rooms. Compatible with multiple units for whole-home protection and integrates seamlessly with the Flo Smart Water Monitor and Shutoff system (sold separately). Ideal for proactive homeowners who demand peace of mind and smart home connectivity. ## Description From the manufacturer Peace Of Mind This Smart Leak Detector can be placed anywhere in your home where water leaks and moisture could be a problem from environmental factors or fixture malfunctions, such as the basement or laundry room, to provide 24/7 protection. When water, excess humidity or extreme temperatures are detected, the unit sends an alert via the Moen Smart Water App, sounds an audible alarm, or emits a blinking LED light. A System Designed to Detect and Protect Control From Your App Connects to the Moen Smart Water App to notify you of moisture through notifications to their smartphone. Smart technology detects leaks to help reduce the risk of water damage by providing 24/7 monitoring. Wi-Fi Enabled The included smart water-level sensor constantly monitors the water level in the sump pump basin in real time to assess flooding risks and if the sump pump is working efficiently. Freeze Alerts and Humidity Monitoring Alerts of extreme abnormalities in temperature, which could indicate a risk for freezing pipes in the basement or crawl space. The device also monitors humidity levels to help detect any moisture abnormalities that could lead to mold. Battery Operated Each Detector includes a CR123A lithium battery for up to 2 years of leak detection for your home. Discreet Placement The Smart Leak Detector can be easily placed under sinks and appliances, near pumps, drains, windows, or in attics. Multi-Pack Available Available in single or multi-packs, providing the convenience of detecting water in multiple locations but managed through one mobile app. Complete The Home The Smart Leak Detector can be purchased as a standalone product or combined with the Flo Smart Water Monitor and Shutoff for whole-home protection. Water designs our life. Who designs for water? Moen. For over 75 years, Moen has thrived at the intersection of style and innovation. And with 1.5 trillion gallons of water running through our faucets each year, we feel a tremendous responsibility to make sure every one of your interactions with water is a meaningful one. In 2022, Moen was named America's Most Trusted Faucet Brand by Lifestory Research for the seventh year in a row. Review: DOES NOT WORK IN UK - App (Flo By Moen) not available in UK on IOS or Android to operate the device. This is a shame because the device looked to be well made. At least the seller gave a full refund. Review: Flo App not available in UK iPhone app store - Received the product only to find the iOS application is not available in the UK rendering the product a pile of useless plastic and metal. Without the app you cannot creat and account to monitor the devices. Strongly suggest if UK based and on IOS you find another solution that will work. This will not and pointless. Now wasting my time to return the item. Adding it took 10 days to arrive. ## Features - PROTECT YOUR HOME FROM WATER DAMAGE: Can be placed in the home wherever there is a risk for potential water damage, such as a flooding basement, washing machine leak, hot water tank failure, etc - 24/7 PROTECTION: Smart technology detects leaks to help reduce the risk of water damage by providing 24/7 monitoring - CONSTANT MONITORING: Monitors for water leaks and measures the room’s temperature and humidity to help protect against frost and mold risk - REAL-TIME NOTIFICATIONS: Senses and sends real-time app notifications of water events that happen outside of the pipes - like a flooding basement or malfunctioning appliance - WHOLE HOME PROTECTION: Offers ability to use and connect multiple detectors within the home for whole home protection; Available in single- or multi-packs, providing the opportunity to achieve home water management at any budget.COMPATIBILITY: Use the Smart Leak Detector as a standalone monitoring device or connect it to the Flo Smart Water Monitor and Shutoff (sold separately) for whole-home protection.INCLUDES: Includes an extension cable with Remote Sensing Disc that can extend up to 48 inches, making it perfect for reaching tight spaces like under a washing machine or next to a dishwasher; CR123A 3-volt lithium metal battery that lasts up to 2 years. NOTE : Refer to the PDF attached below in Technical Specification for the Installation and Troubleshooting steps ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B0855BFQCZ | | Battery Description | Lithium | | Battery description | Lithium | | Brand | Moen | | Colour | White | | Compatible Devices | Washing Machine | | Compatible devices | Washing Machine | | Control Method | App | | Customer Reviews | 3.5 out of 5 stars 1,263 Reviews | | Included Components | battery, remote sensing disc with 48" extension cable, self-adhesive wall mount sticker, smart water detector, wall mount base, wall mount screw | | Item Dimensions L x W x H | 37L x 67W x 83H millimetres | | Item Type Name | Smart Water Leak Detector, 1-Pack | | Item Weight | 127 g | | Manufacturer | Moen | | Maximum Range | 48 inches | | Model Number | 920-004 | | Mounting Type | Floor Mount | | Number of Batteries | 1 CR123A batteries required. (included) | | Number of Items | 1 | | Number of Packs | 1 | | Part Number | 920-004 | | Power source | Battery Powered | | Product dimensions | 37L x 67W x 83H millimetres | | Sensor Technology | Electronic Sensor | | Size | 1 Sensor | | Sound Level | 51 Decibels | | UPC | 860000103596 | | Unit Count | 1.0 count | ## Product Details - **Brand:** Moen - **Colour:** White - **Compatible devices:** Washing Machine - **Power source:** Battery Powered - **Product dimensions:** 37L x 67W x 83H millimetres ## Images ![920-004 Flo by Moen Smart Water Detector, 1-Pack - Image 1](https://m.media-amazon.com/images/I/71Q1R9u+osL.jpg) ![920-004 Flo by Moen Smart Water Detector, 1-Pack - Image 2](https://m.media-amazon.com/images/I/715jIqXdkkL.jpg) ![920-004 Flo by Moen Smart Water Detector, 1-Pack - Image 3](https://m.media-amazon.com/images/I/71TnTflvviL.jpg) ![920-004 Flo by Moen Smart Water Detector, 1-Pack - Image 4](https://m.media-amazon.com/images/I/71S8H-07nUL.jpg) ![920-004 Flo by Moen Smart Water Detector, 1-Pack - Image 5](https://m.media-amazon.com/images/I/71SnpWmL9OL.jpg) ## Questions & Answers **Q: do you have to do the subscription?** A: Hello, The FloProtect subscription is optional and is not required to use the Smart Water Detector. Please contact support@meetflo.com if you have any questions. Thanks **Q: Can you send the alerts to more than one phone?** A: When you set up the device you have to enter profile information including a phone number. That is the number that is used for the notifications. It only allows for a single number however you can have notifications sent to an email in addition to a text so you could receive notifications to a different email address but you cannot have it text two phones. **Q: Will this unit push notifications sent as emails or alerts to your phone when app is not on** A: Hello, Yes you can adjust your notification delivery for the system to send you an email, SMS Text, or Push notification. Please contact our Support Team if you have additional questions. Thanks! **Q: What country was it made in?** A: Hello, The Flo by Moen Smart Water Shut off is manufactured in China. Please visit www.meetflo.com for more information. Thanks ## Customer Reviews ### ⭐⭐ DOES NOT WORK IN UK *by J***S on 14 August 2022* App (Flo By Moen) not available in UK on IOS or Android to operate the device. This is a shame because the device looked to be well made. At least the seller gave a full refund. ### ⭐ Flo App not available in UK iPhone app store *by P***2 on 6 May 2022* Received the product only to find the iOS application is not available in the UK rendering the product a pile of useless plastic and metal. Without the app you cannot creat and account to monitor the devices. Strongly suggest if UK based and on IOS you find another solution that will work. This will not and pointless. Now wasting my time to return the item. Adding it took 10 days to arrive. ### ⭐ Not synchronizing with app *by A***R on 18 September 2021* Doesn’t work, I tried to returned but need to send to USA and costs a lot. Not compatible with app ## Frequently Bought Together - Moen 920-004 Flo by Moen Smart Water Detector, 1-Pack - Moen 900-001 Flo Smart Water Monitor and Automatic Shutoff Sensor, Wi-Fi Water Leak Detector for 3/4-Inch Diameter Pipe --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.com.my/products/247523979-920-004-flo-by-moen-smart-water-detector-1-pack](https://www.desertcart.com.my/products/247523979-920-004-flo-by-moen-smart-water-detector-1-pack) --- *Product available on Desertcart Malaysia* *Store origin: MY* *Last updated: 2026-08-12*