---
product_id: 235474178
title: "Mitel 6920 IP Phone (Refurbished)"
brand: "mitel"
price: "RM871"
currency: MYR
in_stock: true
reviews_count: 6
category: "Amazon Renewed"
url: https://www.desertcart.com.my/products/235474178-mitel-6920-ip-phone-refurbished
store_origin: MY
region: Malaysia
---

# 3.5-inch 320x240 color display 2 x Gigabit Ethernet ports HD handset & full duplex speakerphone Mitel 6920 IP Phone (Refurbished)

**Brand:** mitel
**Price:** RM871
**Availability:** ✅ In Stock

## Summary

> 📞 Elevate your desk setup with Mitel 6920 — where clarity meets connectivity!

## Quick Answers

- **What is this?** Mitel 6920 IP Phone (Refurbished) by mitel
- **How much does it cost?** RM871 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.my](https://www.desertcart.com.my/products/235474178-mitel-6920-ip-phone-refurbished)

## Best For

- mitel enthusiasts

## Why This Product

- Trusted mitel brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **HD Audio Experience:** Enjoy crystal-clear conversations with HD handset and full duplex hands-free calling.
- • **20 Programmable Keys:** Customize your workflow with quick access to your most-used features and contacts.
- • **Dual Gigabit Ethernet Ports:** Seamless network integration with high-speed connectivity and power over Ethernet support.
- • **Certified Refurbished Quality:** Professionally inspected and tested to look and perform like new, backed by a trusted guarantee.
- • **Vibrant 3.5-inch Color Display:** Crystal-clear visuals for effortless navigation and call management.

## Overview

The Mitel 6920 IP Phone is a professional-grade refurbished SIP phone featuring a sharp 3.5-inch color display, dual Gigabit Ethernet ports for robust network performance, and HD audio with full duplex hands-free calling. With 20 programmable keys, it offers customizable efficiency for busy professionals. Each unit is thoroughly inspected and tested to ensure like-new condition, making it a smart, sustainable choice for modern office communication.

## Description

This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of desertcart Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by desertcart-qualified suppliers. Then, the product is sold as an desertcart Renewed product on desertcart. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the desertcart Renewed Guarantee.

Review: Missing parts - Came with no power cable so unable to use it. Very disappointed.
Review: Bought 2 refurbished 6920 phones to use as spares for our MiVoice Business/3300 ICP on-prem installation. One phone came with SIP firmware, instead of the MiNet firmware we needed. The other one was set up for MiVoice Connect, Mitel's cloud-based service. For the one with SIP, I found a discussion thread on the mitelforums website which provided the filenames for the MiNet firmware as they are served up by the TFTP service on our controller. Went to the web configuration page of the phone, and told it to install the firmware from the controller. For the other one, just had to do a factory reset. Other times I've purchased refurbs, I didn't have to do all that. Both sets were cosmetically in good shape. Shiny and clean, and properly packaged. One had a little bit of very minor, barely noticeable wear and chipping around the edge of the front panel, but the other one was mint. However, both smelled strongly of Pledge lemon furniture polish. It was a little overpowering at first. I guess they use something like that to shine them up. I suppose that will fade with time. One one of them there was a small problem with the handset cord. The factory original is supposed to have two or three inches of uncoiled cord so you can tuck it into the retainers on the back of the phone. This one, clearly a generic replacement, was coiled almost all the way to the plugs on both ends. Overall pleased with the purchase, with a couple minor issues. That's the first time I've manually flashed firmware, so that was a chance to learn something new.

## Features

- Standard (S)IP phone with 3.5 inch, 320 x 240 pixel screen.
- Colour display, 2 x GigE connectors.
- HD handset and speaker, full duplex hands-free calling.
- 20 programmable keys

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Manufacturer | Mitel |
| Brand | Mitel |
| Product Dimensions | 28.19 x 26.19 x 10.8 cm; 1.17 Kilograms |
| Colour | black |
| Material Type | Plastic |
| Manufacturer Part Number | 6920-cr |
| Item Weight | 1.17 kg |

## Product Details

- **Brand:** Mitel
- **Colour:** Black
- **Telephone type:** Corded
- **Material:** Plastic
- **Power source:** Corded Electric
- **Dialler type:** Single Keypad
- **Item dimensions L x W x H:** 28.2 x 26.2 x 10.8 centimetres
- **Answering system type:** Digital
- **Item weight:** 2.59 Pounds
- **Compatible devices:** Computer Systems, VoIP Services

## Images

![Mitel 6920 IP Phone (Refurbished) - Image 1](https://m.media-amazon.com/images/I/415eaHGNYVL.jpg)

## Questions & Answers

**Q: How many of these refurbished Mitel 6920 phones are you able to supply ?**
A: Hi, We currently have over 100 in stock. How many do you need?
Thanks

## Customer Reviews

### ⭐ Missing parts
*by K***Y on 26 March 2024*

Came with no power cable so unable to use it. Very disappointed.

### ⭐⭐⭐⭐ Review
*by J***K on 20 February 2022*

Bought 2 refurbished 6920 phones to use as spares for our MiVoice Business/3300 ICP on-prem installation. One phone came with SIP firmware, instead of the MiNet firmware we needed. The other one was set up for MiVoice Connect, Mitel's cloud-based service. For the one with SIP, I found a discussion thread on the mitelforums website which provided the filenames for the MiNet firmware as they are served up by the TFTP service on our controller. Went to the web configuration page of the phone, and told it to install the firmware from the controller. For the other one, just had to do a factory reset. Other times I've purchased refurbs, I didn't have to do all that. Both sets were cosmetically in good shape. Shiny and clean, and properly packaged. One had a little bit of very minor, barely noticeable wear and chipping around the edge of the front panel, but the other one was mint. However, both smelled strongly of Pledge lemon furniture polish. It was a little overpowering at first. I guess they use something like that to shine them up. I suppose that will fade with time. One one of them there was a small problem with the handset cord. The factory original is supposed to have two or three inches of uncoiled cord so you can tuck it into the retainers on the back of the phone. This one, clearly a generic replacement, was coiled almost all the way to the plugs on both ends. Overall pleased with the purchase, with a couple minor issues. That's the first time I've manually flashed firmware, so that was a chance to learn something new.

### ⭐⭐ Review
*by J***I on 10 October 2022*

Even though it was a good phone there are different uses. We use the cloud platform and I am being told this phone will not work with that platform. I sent a message to seller last week about the issue but they have not contacted me on whether they have the correct phone or if I should return them

## Frequently Bought Together

- Mitel MiVoice 6920 IP Phone (50006767) (Renewed)
- Mitel MiVoice 6930 IP Phone (50006769) (Renewed)
- Mitel MiVoice 6940 IP Phone (50006770) w/Wireless Handset (Renewed)

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**Shop now:** [https://www.desertcart.com.my/products/235474178-mitel-6920-ip-phone-refurbished](https://www.desertcart.com.my/products/235474178-mitel-6920-ip-phone-refurbished)

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*Product available on Desertcart Malaysia*
*Store origin: MY*
*Last updated: 2026-03-04*