Do the locks freeze in NY winters

Not in wisconsin winters so I would assume no.

Why doesn't the push button work on the back side of the lock when trying to get in from the outside?

That has only happened to me when it was locked.

how come you can’t unlock and remove key?

Make sure it's in either locked or unlocked position, then bring it back to the center, then remove the key

Can the latch rod be mounted on either side? Or do you have to install it upside down? I need it on the left side of the lock.

Yes this Viper latch is universal and can be mounted on either side, as the brackets on the latch slide out to be turned other way to suit your installation side.

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Description

🔒 Elevate your gate game with double-sided security and sleek, weatherproof design!

PRECISION ALIGNMENT - Vertical and horizontal adjustments ensure a flawless, smooth latch every time.
EFFORTLESS INSTALLATION - Single-hole mounting with included template makes setup quick and hassle-free.
UNIVERSAL COMPATIBILITY - Designed to fit vinyl, wood, aluminum, and metal gates—versatility meets style.
WEATHERPROOF DURABILITY - Rust-resistant metals and UV-proof polymers keep your gate secure year-round.
SECURE DOUBLE SIDED ACCESS - Lock and unlock your gate from either side with ease and confidence.

The Safetech Hardware ViperX2 Gravity Gate Latch offers dual-sided keyed entry with two independent latching hooks for enhanced security. Compatible with vinyl, wood, aluminum, and metal gates, it features adjustable vertical and horizontal alignment for perfect fit and smooth operation. Constructed from rust-resistant metals and UV-resistant polymers, this durable latch ensures long-lasting outdoor performance. Easy to install with a single-hole mounting template, it’s the ideal solution for professional-grade gate security and convenience.

Specifications

Brand	Safetech Hardware
Special Feature	Viper Only with 2 Independent Latching Hooks
Lock Type	Key Lock
Item dimensions L x W x H	10 x 6.5 x 3 inches
Material	Black Polymer
Recommended Uses For Product	Indoor & Outdoor
Style	‎Updated Packaging
Color	Black
Number of Pieces	1
Finish Type	Black Polymer
Included Components	Montage-Hardware
Controller Type	Hand Control
Shape	Square
Item Weight	0.24 Kilograms
Control Method	Touch
Model Name	Viper X2-Black
Manufacturer	Safetech Hardware
Part Number	SLV-VIPER-X2-IK
Item Weight	8.4 ounces
Product Dimensions	10 x 6.5 x 3 inches
Item model number	SLV-VIPER-X2
Size	2 Side Key
Finish	Black Polymer
Pattern	2 Side Key
Item Package Quantity	1
Special Features	Viper Only with 2 Independent Latching Hooks
Batteries Included?	No
Batteries Required?	No

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