Lenovo IdeaPad Flex 5 15IIL05 81X3000VUS (Intel i7-1065G7 4-Core, 16GB RAM, 512GB SSD, Intel Iris Plus, 15.6" Touch Full HD (1920x1080), Fingerprint, Win 10 Home) Graphite Grey Convertible Laptop

This is a great laptop for the price. This is the fourth one I have purchased in the past several years. Two got sat on, and I use two of them. So I have replaced the two that got broken, but bought the same one because are good computers.

Recibí un modelo distinto de laptop. Se suponía que compré una lenovo ideapad 5 Flex de 16gb ram, fingerprint, touchscreen y recibi una ideapad 5 (no Flex) de 12gb ram, no fingerprint... Necesitaba que cumpliera con esas especificación porque es para mi trabajo, además que la diferencia de precios entre ambas es considerable. Totalmente inconforme

Bought this in July 2021 and was happy until it started falling apart where the hinges attach to the screen. It was used by one person, never dropped or abused in any way. Used only at home--not taken out of the house or moved around. Called the company and they are saying I have to pay to have it fixed. What??? IT'S 9 MONTHS OLD. First and last Lenovo purchase. Junk!! When I had HP and had a problem they sent me packaging and label and fixed for free under the warranty. Lenovo had the nerve to ask me if I wanted to extend my warranty for more money when it didn't cover the manufacturer's defect I am experiencing now. Do they think I'm an idiot??? And the only person I could talk to couldn't let me talk to anyone else or give me another phone number. Going back to HP. I don't expect to never have a problem, but I expect a little help from the manufacturer. Anyone else have this problem??UPDATE -- I sent the computer back to Lenovo and they fixed it free of charge. The person on the phone told me I would have to pay, even though it was within the warranty and it hadn't been dropped or abused in any way. So I am happier now than I was when I wrote the original review. Lenovo did make it right, and didn't charge me anything. Sure glad I didn't take it to Best Buy and pay to have it fixed like the rep from Lenovo suggested!! It's working fine now with the new screen and hinges. Wish the rep would have had better information.

Soy consultor independiente y la maquina la uso para mi trabajo.

Do a Google search for: Broken Hinge on Lenovo Flex IdeaPad 5-15IIL05 Laptop and read all the complaints about the broken hinges and the uneven response from Lenovo. Some people were refused repair even though they were still under warranty. These complaints go back many years, even at the time I bought my computer on Oct 9, 2020 from Amazon. I guess I was lucky because the hinge only broke after three years.The attached pictures shows the damage done. There was no indication that anything was wrong with closing the laptop lid. I never opened it to use as a touchscreen pad. As I went to close the lid, I heard nothing. Next time I opened it, the damage was done. There are videos online showing how to repair, but I am not that tech savy. I've checked and the other hinge is about to go as well. I have no idea how much this will cost to repair. So, beware of this laptop!

Cumple con todas las expectativas en velocidad, definición, capacidad de procesamiento, etc.

Description said it came with windows 10 home. Mine came with windows 11 home which has many issues if you are using Google Chrome for your browser,

We ordered a new pc and were expecting to receive new. Once received we found it has wear on the corners and a sticker indicating refurb.