OXO Brew 9-Cup Coffee Maker – Stainless Steel, Programmable Coffee Machine with Single Serve or Full Carafe Options, SCA Certified Home Brewer

I have owned two Capresso machines for a total of six years and I have owned two Bonavita machines for another six years. I find this machine to be better than either. At their best I would say that all three coffee makers are capable of making very good coffee, and I would be hard pressed to support the claim that the coffee made in this machine is consistently better than the best coffee from either of the previous brands. That said, it is very good. At Starbucks or at good restaurants I rarely find coffee that I enjoy so much. I don't seek out coffee esoterica and I don't consider myself a coffee snob; but I do buy good beans and I grind them for each use. If the coffee made in this machine is not measureably better, why would one spring for the extra money for the OXO machine instead of the Bonavita or the Capresso? Before we answer that question, we must explain why the thermal caraffe. The answer is that burners that keep uninsulated caraffes warm invariably burn coffee and they do not keep out air. The combination of oxygen and excess heat too quickly turn the tasty brew from beverage to burnt battery acid. Keep excess heat and air from fresh-brewed coffee and it can taste good for hours. Need it to be warmer? Pop your mug of coffee in the microwave for half a minute or so. A good thermal caraffe can keep coffee tasting fresh-brewed for four hours or more. And the caraffe on the OXO is that good. WHAT MAKES OXO BETTER? -- 1) The caraffe on this machine works better. It keeps coffee tasting fresh from the time it is made at 5:00 AM until lunchtime, around noon. None of the previous machines did this - although all were ten or fifty times better than open pots, there was always a bit of oxidation bitterness, even if the lid was kept on the thermal caraffe. A constant irritation with the Bonavita was that the pour spout was so poorly designed that (it seemed like) fully 10 percent of the coffee ran down the side of the caraffe onto the counter. Of course, pouring slowly could sometimes help a bit, but I never could do this. The people who will benefit most from this difference are absentminded guys whose wives hate cleaning up their reckless coffee spills. In such a case, this difference alone could help save a marriage. 2) The OXO machine's fit and finish are better. I cannot tell why, but this machine just looks better sitting on my black granite countertops. Perhaps it is the shiny black plastic. Or the sculptural curves. In any case, it has the presence of a work of art, FWIW. This machine is, however, taller by about two inches. It has a greater kitchen presence. This extra size may sometimes be a tiny drawback - especially in a tiny galley kitchen. 3) The brew-stop feature really works. Remove the caraffe and two things happen: 1) a spring loaded plunger closes to stop coffee flow. 2) the machine senses the absence of the pot and pauses the brewing cycle. With the Bonavita, I always scalded my hand if I wanted coffee before the cycle finished; both features are missing from it. 4) Number 4 coffee filters actually fit. With the Bonavita, one must fold the paper filters over at the bottom and side joints, then hope that sliding the pot into position does not nudge the top of the filter closed - the consequence of which is a plugged machine with scalding hot water and coffee grounds flowing across the kitchen counter and floor. This little accident has happened probably two dozen times in the six years I've operated Bonavita machines. Diligence and determination reduced the frequency of occurrance, but it was always a hazard. With the OXO, the bin that holds the filter is deep enough that this kind of problem is much less likely. No folding, no sliding, no scalding coffee floes. 5) The clear water reservoir helps one see how far the brewing cycle has gotten. The Bonavita and the Capresso coffee makers had smoke tinted plastic reservoirs which allowed one to observe the water level from nearby; but not from acrosss the room. With the OXO I can observe the progress from across the kitchen. 6) Of course, once the novelty of it wears off I'm sure that this won't count for much, but I happen to think it's mildly amusing watch the water bubble up through the central heating tube. So does my wife. Who buys a coffee maker as a source of entertainment? I admit it's not much, but we take our amusement where we can find it. 7) "The caraffe is not in place." Fortunately, this coffee maker does not scold you for being neglectful as some cars did in the 1980's with spoken phrases like "your door is a jar;" but it does turn on a red light when it senses that the pot is not in place. Absentminded people might find this of some help when they have started the machine by pushing the start button, but nothing has started happening ... because the caraffe is in another room! 8) The microprocessor counts how many times you have brewed coffee since descaling. When it gets to 90 it tells you to descale the machine. Since I have lost 4 machines to scale, I like the idea that this might extend the life of this machine to the point that it actually has a lower cost of ownership than my previous machines. I know that it is saving me on electricity already because in my old Bonavita it now takes two cups of water to make one cup of coffee -- it's evaporating half of the water. That's very energy intensive. It did not do this when it was new. Sadly, my experience with Bonavita machines is that once I notice that they need descaling, it is too late. So a friendly reminder might help me extend the life of my machine and keep brewing costs down. My impression of OXO kitchen tools has always been that they are very carefully and thoughtfully designed. And that they are well executed. This coffee machine extends those brand values to coffee makers. At the point it completes the cycle, the coffee made by this machine is certainly as good as, if not perceptibly better than that of the Bonavita or Capresso; but the coffee keeps better in the caraffe, it pours into the cup better, and it is much less susceptible to filter handling errors that result in rivers of hot coffee running across the counters, down the cabinets, and onto the floor. It looks better, and I have reason to hope it will ultimately have a lower cost of ownership thanks to its descaling reminders. I've had it for a week and I am very pleased with it.

I bought this to replace an 8 year old Ninja 12-cup that had a failing control board, among other problems. The Ninja is still made today, and is about 120 dollars, compared to this new one. I make coffee every morning (except sometimes on a weekend here and there). My coffee makers always get a lot of use. The plastic function knob on the front of the OXO machine feels like it could be slightly higher quality than it is - perhaps just a tad loose, and flimsy feeling and you use this single part to do everything the coffee maker can do. As a QA manager I look at things from the eye of a person that knows eventually everything breaks - what will break first - In my estimation, it will be that knob, but on the plus side, you won't be rotating it all that often, you just push it to start the cycle. Just be gentle as this isn't a commercial grade unit, but I could be wrong, maybe it lasts 20 years. I wanted just enough 'frills' to be able to program the machine in advance for those 3am road trips, a clock, and nothing more. Just good coffee. A 2 cup batch - the minimum this machine will do - is actually 1 coffee mug full really so it's still a single serving machine in my view, if that's what you want. Some products try to compete with the Keurig, but I find the Keurig's to always produce weak coffee when you try to get a 'full mug' out of a K-Cup. I also have a Keurig, but it's more for 'emergency caffein', I have no time to do it right situations. The coffee that this machine makes is superior to the coffee my old Ninja made, and FAR superior to Keurig coffee. The same beans - the resulting brew is just better. The SCA certification means something... what that is exactly is beyond the scope of my review here, but I feel the coffee I am making now is less bitter. Furthermore, the insulated carafe, which is the option I picked, is a better system for several reasons. 1 - by the time the coffee gets cold in the insulated carafe, which takes about an hour for a 4 cup cycle - it's old anyway and you won't want to drink it - that same coffee - in a glass carafe would be burnt and gross in the same time period. The omission of a hot plate under the carafe is one less item to fail - bonus - it uses less electricity too. Those hot plates always seem to cook the brew like a chemistry set. No good. And no problem here. It is fun to watch the coffee being made with this machine, the hot water works its way up that central tube you can see in the water tank, kind of like a percolator. It blooms the coffee grinds - then gives them the perfect temp water they need to make the perfect cup. It's a great machine. If 9 cup capacity is too small for you, only you know that part, but if you are in the '2 cups = approximately 1 serving' mindset like I am, this is enough capacity for approximately 5 people to have a full mug of coffee per cycle. It fits under the counter cabinets better than the ninja did, is slightly narrower, and will be parked there for its entire life so that's another plus. I use my coffee maker 5 times a week approximately, so they get moderate use here. I'd rate myself a 4.5 out of 5 on the coffee snob scale. I always spend extra on high quality beans from roasters around the country and use a burr grinder regardless of the machine I am using. Very happy with this one.

The OXO On Barista does make a fantastic cup of coffee; however, the physical product itself leaves something to be desired. My wife and I love our coffee. We're not snobbish about it, but we will go out of our way for a good cup. That said, this machine does a great job of making great tasting coffee. The product itself though started falling apart within the first month. The top of the carafe's lid, which pushes up on the coffee release button found on the grounds basket is just barely hanging on. I can't tell if it's merely glued in place, or if the plastic is so thin that it has snapped almost all the way around. I don't want to bend it back to find out for fear that it will come the rest of the way off. Second, the spring which closes the coffee release button on the bottom of the grounds basket isn't strong enough to fully close when the carafe is removed from the brewer. Both my wife and I have been burned by coffee draining from the ground basket after removing the carafe. I found this to be the most disturbing thing since OXO touts how the carafe can be removed before the brew cycle has completed. We've contacted OXO Customer Service regarding the faulty grounds basket. Their customer rep was very accommodating, apologetic, and told us she would be sending a new basket that day and that we would receive it within 10 to 12 business days; we only had to return the original basket once the new one arrived so they could review it. That was 20 business days ago. When we contacted them again, we were told our shipment must have been lost, and that they were now out of the grounds baskets. The customer rep was also now acting as though this was somehow our fault. So this is a tough review: Their product seems to be shoddily made, and their customer service is unattentive and ineffective. However, this darned thing DOES make some really good coffee. If not for that, I would give it 1 star. Updated, July 4, 2018: Now the maker won't brew. Despite having water in the maker, coffee grounds in a filter inside the brew basket, and the carafe in place, the brewer flashes red lights. This is supposed to be an indication that something is not in its correct location (be it no water, no basket, or no carafe). I've made certain everything is seated properly. I've also unplugged the maker and plugged it back in, hoping that would reset some faulty sensor. Nothing. We'll be contacting OXO once again to demand a refund.

After years of making pour overs, I decided to take a risk and allow a machine to make coffee for me. The costs wasn't a concern, as long as it made a strong cup of coffee. With it's high ratings, and SCA certification, I determined this would be the one for me. I had also tried a Breville Grind Control, for twice as much, and it was a disappointment for several reasons. I love the OXO brand though, so I proceeded forward with the purchase. Coming from a background of pour-overs, it's extremely tough to beat the flavor I'm accustomed to. But, with the benefit being some major time-savings, I figured it's worth it. Now the big question; how did it do? PROS: - It's a very nice looking machine, and aesthetically pleasing to the eye. The brew process itself can be fun as you get to see the action in live time. - The controls are a cinch, using a single turn-dial only, truly showing the power of design simplicity. - It is extremely quiet, and very fast. It brewed a large 9-cup pot for me in around 5 minutes, and even less when doing a single cup. - Other components exist, such as it's showerhead, and bloom function, that do likely contribute to a better tasting cup. CONS: - Some may find it to be a bit big, but this doesn't bother me personally - There are a significant number of plastic or rubber parts, including the basket that holds the grounds. - It does not contain a grinder component. As beans should only be ground right before the brew, this eliminates the ability to use the timer function UNLESS of course you're okay with a significantly worse cup of coffee. - The water tank contains a large cylinder directly in the middle, of which has caused quite the mess several times when refilling. - The plastic / manufacturing process creates a rather deep-seeded taste that took work to remove. I received this machine a week ago, and ran 3 full flushes of water through. I then began making coffee, of which the first few cups were atrocious. I've now ran about 10-15 cups through and it's finally beginning to taste like coffee, and not plastic. THE COFFEE (Conclusion): The coffee it's produced is Average. It's still in line with coffee-maker coffee, and therefore a sacrifice in taste over a pour over. It's strength is also not there, which means I'm using more beans per cup, just to get a stronger taste. You'll also need to grind your own beans, and you'll have to grind them the night before if you want to wake up to a "fresh" pot. The SCA certification and advertisements made me believe this would make a pour-over equivalence, and it does not. I'm sure however that it likely does better than say the $20 Mr. Coffee machine. With that said, it's just a tough market. You can buy an expensive auto-pour machine, or waste your money on other high-end machines like the $400 Breville Grind Control. If you want a machine that is likely better than most for under $300, this is a strong contender. The taste has been improving as it' works out the strong chemical taste, and I do appreciate the few things it does that likely makes a marginally better cup. If you're an average coffee drinker, you'll likely be impressed by this machine. Just note it may be overkill if your just running Folgers/Starbucks through it. On the other end of the spectrum, if you drink specialty coffee, it's simply not going to hit like a manual brew process.

I was looking back at this purchase because I wanted to recommend it to a friend as the unit I received has been amazing since I got it. I don't know if Oxo being bought out resulted in changes in materials and quality or not, I can only speak about my own experience. I roast my own beans (it really is easy and totally worth the effort, but that's not what this review is about) and I'd been doing pour-over for years but due to some physical issues I found myself needing to rely on someone else to brew my coffee for me. Much to my surprise, what I found to be dead simple, with consistently repeatable results, turned out to be too complicated for someone else. So, my wife wanted something that would be easier for her to use and I resisted, but inevitably caved (resistance is futile after-all). Knowing that a $30 Mr Coffee wasn't going to cut it for me I did a lot of research, originally thinking I'd need to get a Technivorm to get anywhere close to what I was used to getting with my pour-over. After some research (at the time, across the internwebs) I came across this unit on the SVA website. The reviews at the time were good and I figured that if I got it through Amazon I could simply send it back if any issues were to arise. I received it and followed the instructions and TBH I was disappointed, this wasn't anywhere close to what I was looking for. I'd tasted better coffee from a $30 Mr Coffee. But what was I doing wrong? How could others achieve the glowing results they were reporting? So, I started doing a bit more digging and discovered that they are talking about a "cup of coffee" (5.07oz or 149ml) and a standard 8 oz cup. When they say 15gr coffee per cup I believe they are referring to the standard 8oz cup but when they're measuring the ammount of coffee it makes they're very clearly using the 5.07 oz "cup of coffee". Then to make it even more confusing they use gr for weighting the coffee beans for an 8 oz cup. So, after a few adjustments (from my end) I started getting amazingly good cups. What follows below are the tips and tricks that I've used to achieve great coffee on a daily basis from a sub $400 (remember, 2020 prices) machine. Or commonly referred to... TLDNR Getting great coffee from an Oxo 9-cup 1) Use good water. Seriously, tap usually won't cut it for coffee. Personally, I have a reverse osmosis installed under my sink which I use human consumption (I.E. coffee). 2) Use the correct ratio of coffee to water. Simply put, 15g for each cup (8oz). Which brings me to my next point. 3) Use a scale to measure out your beans and grind JUST BEFORE you start the brewer. 60g is the magic number (for me, you will differ). They might advertise 9 "cups" BUT a "cup of coffee" is only 5.07 oz. in the caraffe. This gives me 9*5.07 oz for total water then devide that by 8 (standard cup) and you'll get 5.7 which I round up to 6 and multiply by the number of gr per cup for 60. I'm lazy but I love my coffee and this results in a fantastic cup (for me) 4) You can pour your cup once it's done but give it a few more min's before pouring the rest of the carafe into a good thermos to retain the heat. Even Oxo says their carafe is only good for about 1 hour (hence the count-down timer after it's finished brewing). And there you have it! Now for the "tips": 1) Keep your machine clean. Descale it whenever it asks. You can buy Urnex Dezcal on Amazon, it's a lot cheaper for the same thing. Follow the instructions, it's 100g of product for our tank. 2) If the filter basket is leaking it's mostly likely got something stuck in the gasket. Remove the basket and rinse it thoroughly in the sink. You can check to see if you "fixed" your problem while you've got it out of the machine. 3) Pay attention to written instructions. If something gives you measurements in metric then it's always g for weight and l for volume and so you need to keep that in mind if you switch to the Queens units (where oz is used for both but it's not the same thing). I still get this mixed up from time to time. Hopefully this helps someone get a great cup of coffee. In the end, would I recommend this machine? Absolutely! As long as nothing has been changed in manufacturing since I purchased mine... *Edited after I realized that I'd made a mistake on how much coffee to use. I also explained how I got to "60".

In the last 4 years, I’ve purchased two Ninjas (never buy these leaking pieces of garbage) and a Technivorm (highly overpriced and overrated). This OXO is by far my favorite. It’s fairly simple and may not provide specialty brew settings but it does it’s job well, quickly, and brews a great tasting cup of coffee. I found little difference in the brew quality of this vs the Technivorm which people rave about but is significantly more expensive. There are two main settings that amounts are divided into on the digital display but you can still pour specific cup amounts with the water. I don’t use the autobrew setting but it’s there for those that like such things. Things to note: the basket needs to be pushed down complete to initiate the stop feature once the carafe is removed. Don’t and it will leak everywhere. The turn dial has a relatively cheap feel to it so hopefully it lasts. Lastly, this does not have a mesh basket so prepare to buy filters (no big deal) and the carafe quality is good but pours slowly. All of these are admittedly nitpicking and not deal breakers imo. I recommend this product. It has a great slim modern “footprint” for a counter and works very well. Update: I didn’t change my original review for comparison purposes but I dropped it from 4 down to 2 stars. With the “honeymoon phase” over, I feel a few things that once weren’t as bad or as noticeable would now basically keep me from buying this again. First, this doesn’t keep the coffee warm for long enough. There needs to be a setting to lengthen the time. Even though I appreciate the simplicity of this maker, there are some basic features it should have for this price point. Also, it takes a very long time to heat up. Second, once again I have another coffee maker that leaks. This drip leaks and it all comes down to a washer design. Sometimes it leaks and sometimes it doesn’t but it always leaves a mess. Too bad. This wasn’t cheap so I’ll hold onto it until I get fed up and toss it but I’m left disappointed once again.

UPDATE: 11 months later - After considering a return, I’m keeping this coffee maker. I’ve learned to live with the added steps and time to brew a more flavorful coffee. I do wish Oxo would provide a way to adjust the diameter of the water flow from reservoir to the grounds basket to prevent overflow when brewing full-bodied stronger taste. But my manual method works and it looks great on the kitchen counter. ORIGINAL REVIEW: There are things I like about this coffee maker. Other reviews mention those in detail (mostly glass / minimal plastic, great carafe though difficult to clean lid, consistency of brew - which for me was the biggest problem). I’ll focus on the biggest fault. I would not buy this again. I like a strong cup of coffee, and the Oxo brews fine tasting but weak and thin coffee. The Oxo has no rich or strong setting. I experimented with unconventional tweaks that are a bit cumbersome to finally get the satisfying rich coffee my much less expensive prior coffee maker could brew with a few chosen settings. The Oxo is a one-setting-only brewer (but you can have your weak watery coffee in 2-4 or 5-9 “cup” size). I was unhappy after anticipating an improvement when I ordered this - all the reviews had my hopes up. But what was not clear in the reviews was that this Oxo is designed to please only those who like a weak Americano (to me, watery tasting) coffee. With no adjustments for stronger, more concentrated brews which I prefer, I had to make a lot of tweaks to finally get this to work for me (see below for what I did to brew stronger, more concentrated brews). I note the “fast” brew time mentioned in some positive reviews - for me, it is too fast at expense of taste. The Oxo problem for people who like coffee rich, thick and full-bodied: the Oxo brews too fast, and there is no setting to alter it. Water rushes through the grounds, no time to absorb that rich full taste strong coffee lovers want. The instruction booklet even warns against too-tightly packed small grinds because the water will overflow the filter. And it does. I tried various tweaks that failed to improve the richness of the brew, and was going to return it, until I finally got it to work. Nonconventionally as follows. I’m enjoying a good cup of Stumptown Medium Roast coffee as I type: - I start with whole beans, ground using a circular blade grinder (Krups FWIW) at “low” setting, 9 seconds, then 4 short bursts of 2 seconds - Then I tightly pack the medium-fine ground coffee into un-dyed paper filter (using the bottom round end of a soup spoon to pack it in) - Use filtered water that I slightly warm above room temperature (because using cooler water in the reservoir resulted in about 30-60 seconds of initial brew time with water at about 140-160 Fahrenheit before reaching sufficient heat - about 190 or so - to brew well) - And this is key: slow the stream of hot water by reducing intake tube diameter. I did this by cutting a rectangular piece of filter paper, with a small hole cut in the middle, and place it between the flexible rubber tube connection with the intake that leads from the reservoir side to the “shower head” part. This slows the flow of water to allow hot water to linger with the grounds longer, without overflowing. - Brew 9 “cups” but use the 2-4 cup setting, as this seems to slightly extend the water flow- though not enough by itself to strengthen the brew. (Unfortunately the Oxo will shut off when it thinks 4 cups of water was brewed - half way through - so need to start it up again for the remaining 5 “cups” of remaining reservoir water to complete for 9 “cups”). Whew My old machine, I just packed the grounds as above and selected “Bold” setting. Much simpler. So, maybe I’ll keep the Oxo awhile, until the above gets tiresome. I think I’ll try a Ninja or similar brewer next time with more flexible brew settings for different coffee tastes.

I rarely leave reviews, but I wanted to pass on my take on the 9-cup Oxo in case my research and early experience with the machine helps others. I’ve only used it twice so far, but my early experience is as hoped. I’m a coffee geek, buying good beans online, grinding them in a nice Baratza grinder, heating water properly in a kettle with a temp gauge, and using a Chemex pour-over brewing method or a Bodum French Press. After using this manual method for years for my wife and me (and friends), I decided to see if there were auto drip machines that might emulate my coffee while making the process easier. Even though I’ve learned a lot about coffee over the years, I was surprised at how confusing this purchase was. Initially, I settled on either a Technivorm Moccamaster (a coffee geek favorite) or a Zojirushi (a less obvious choice). However, I finally acknowledged to myself that the Moccamaster defeated my goal of much greater simplicity-it’s fairly complicated for an auto brewer and it’s not programmable-and the Zojirushi wasn’t up to my standards for coffee making but was the same price as the Oxo (I bought the machine at 20% off on Cyber Monday). Ultimately I went with the Oxo after reading reviews in Consumer Reports, the NYTs, specialty coffee sites and Amazon. The Amazon reviews were the only ones I found less uniform, but I ultimately wrote those off to individual differences in expectations and knowledge, which I sometimes find on Amazon. The NYTs ranked this machine number 1, Consumer Reports ranked the reliability of Oxo and customer satisfaction high, and the machine was one of a handful of drip machines certified as meeting its recognizd brewing standards. To cut to the chase, I used the machine for the first time today, and my wife and I felt the coffee was very similar or the same as my manual brew. Last night, I ground my beans (something I’d never do with a manual brew), placed them in the Oxo along with our filtered water I use, and programmed the machine to brew at 730 am. The process went off without a hitch this morning, with freshly brewed coffee waiting for us with much less work. The coffee was so good that I made second cups for us, grinding the beans right there with a slightly coarser grind than the strictly medium one Oxo suggests, and around five to six minutes later we had an even slightly better cup than the first (I believe this slight improvement was due to the coarser grimd level rather than the fresher grind). I realize this is a very early take, but I personally expect my experience will stay the same so long as the machine’s long-term reliability is as Consumer Reports predicts. I should add that this machine is sleek looking and extremely easy to use. It gives you the control and brewing method you need, without the bells and whistles you see on many other machines, which I personally believe are unnecessary and only complicating the process. I hope my research, which took longer than I expected, and this review helps some others wade through the confusion of buying a more serious progammable drip coffer maker.

The coffee maker arrived as promised in two days in perfect condition. We have only had it for 2 days but have made 2 full batches of morning coffee and 2, 4 cup batches of evening decaf coffee and the coffee maker worked as described. It is very simple to set up and use. The coffee in each case was one we had been using for many months in our old coffee maker but the flavour was noticeably better using the Oxo coffee maker. The full batches stayed hot until gone but the smaller batches of decaf were not quite as hot but still excellent. Next time I will preheat the carafe for small batches. The other thing we noticed is that while the coffee maker was done pumping the water and starting tracking the time since the coffee was made, a large amount of water remained in the filter so we had to wait several more minutes before pouring the coffee. This was especially noticeable with the decaf coffee, but that is always the case with decaf.

So glad I bought this coffee maker. It makes great tasting coffee in just a few minutes. Easy to use. The temperature of the coffee is amazing, very hot!!! My coffee stays hot in my thermos for hours!

Purchased on sale for $200 (regular price at the time was $300). Yes, it makes good coffee at least in the beginning. But if you're willing to spend around this price point have a look at some of the other brands out there. I've been scrupulous about constantly cleaning and descaling this unit since it arrived in October. There are a few things that have come up since I bought this that I wish I'd known about before investing this kind of money in a coffee maker. 1-The brew temperature will slowly start to to go down. When first purchased the first cups right after brewing were scalding hot. Over a few months I've had pots that were only warm. It seems to vary now, I'll get 3-4 days of hot, then out of nowhere a pot comes out warm. This alone makes it two stars at best. My old $35 drip machine never had this issue. Yes I do preheat the carafe every time. 2-The pump grinds and shudders when I start the brew cycle, which I assume means parts are already starting to fail. 3-The smell - silicone? - from the water container does not go away. Honestly, this smells like skunk, I kid you not. You can wash the bridge (I did) but it won't help. And the shape and size of the container makes it impossible to properly wash and rinse. You can wipe it with a damp paper towel but nothing will kill that smell, which goes through the whole kitchen. 4-Over time the filter basket has started to leak excessively from the bottom after removing the pot when the brewing is done. And when you lift the basket lid to take out the used filter, water goes pouring back into the water container. 5-Washing the pot properly becomes a problem because after using dish soap and warm water on the lid, you have to rinse the entire thing for an insane amount of time or suds will be trapped inside it. Soapy coffee anyone? Follow-up: Three months after purchase So, with daily use (4 pots a day) this naturally needs more frequent cleaning and descaling. The lid is unfortunately a complete deal breaker. Because whether you use soapy water or a cleaning/descaling solution, some of it will always stay trapped inside, affecting the coffee taste for many pots afterward. And just rinsing with hot water will do nothing to clean out the grime inside. $200, 90 days, and now this is headed to the garbage dump. I've also noticed that some plastic parts (carafe rim and lid) will stain in spots that won't clean up. If you can afford a coffee maker at this price range, do yourself a huge favor and buy something else. Downgrading to one star and learned my lesson - don't get taken in by all the reviews from people who've owned this for all of two weeks. Piece of garbage.

This unit makes great coffee. I selected this based on a recommendation from thewirecutter.com. Hot water at 205F, the carafe keeps the coffee warm, easy to use. All true. I bought one for a vacation property and it lasted 13 months, only 1/2 a year of use. The programming stopped working. US based customer assistance was great, and we tried resets and other possible solutions to no avail. It was past the 1 year warranty. So I bought a replacement thinking this was a one time issue, possibly caused by the unit freezing for 3 months. I bought a third one for home during this period. It died after 6 months. The OXO service for Canada has now been moved to a Canadian third party from a US 800 line. It has been a week since our call and conversation. The agent (to be clear, it's an independent agency providing support in Canada now, not OXO employees) who spoke very poor English, believed the issue was a demagnetized carafe, and promised to sent a replacement immediately. One week later no carafe has arrived as of yet. We live in Toronto and would expect that prompt delivery methods for warranty support to Toronto should be part of the planning for the company, since over 20% of Canada lives in the GTA and therefore over 20% of their service requests would be from here. No tracking information was provided either, a standard requirement for shipping these days. Based on the performance of the unit and the poor service levels in Canada I would not recommend this product to any Canadian customers until OXO improves the support process. It does cause one to pause when considering other OXO products as well if they delegate support to a third party with such a poor performance.

This coffee maker makes great coffee and the carafe keeps the coffee hot for a number of hours. However, the basket seal, to prevent dripping onto the base when the carafe is lifted out, is really poor. It needs a better seal or a stronger spring. I would fix it myself but the plunger, spring and seal are all hot pressed on at the factory.