Franklin DRP-5100 Audio-Digital Read-Aloud Pen with New Software - AnyBook Case

I am very disappointed in this product. The recording is not working. I follow the instructions and once in a while, I'd say once in twenty trials it works, if I am lucky. Although I follow the instructions and have other people try it out too, it just does not record. There is a similar pen from Ravensburger that comes with picture books where pre-recorded stickers make sound which works brilliant. They now also have editions where you can record as well and that works brilliantly. It seems that this pen here is poorly designed. You could not let children more down on their learning...