broken. Glass all over. Cut myself. What are you going to do about this mess?

I recieved this today 2/19/21 and the bottom of jar was broken and honey was every where. The package on the outside did NOT have a label that read FRAGILE so it would be handled better. What do I about getting a new jar not broken dellivered to me>

Is broken glass, torn packaging, and no refund/returns part of this recipe?

Yeah my came broken , no refund/return very bad customer service

All 3 bottles arrived broken. Dangerous thoughtless packaging Glass everywhere with no fragile notice on package. Are you going to refund or replace?

I just buy 1 bottle , they don't refund or replace .🤧really bad customer service

I have bought several jars at Costco but they are impossible to open. Any suggestions? Tempted to crack the jar.

Bought mine at Costco also. When jars are hard to open for the first time, I use a pot holder (to protect my hand) on the bottom of the jar and hit it a couple of times......this usually breaks the suction and readily opens..........good luck

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Description

🍋 Sip Smart, Live Balanced — Elevate Your Tea Game!

FLEXIBLE ENJOYMENT - Delicious served hot or chilled—perfect for any season or mood.
GENEROUS FAMILY SIZE - A massive 70.55oz (2KG) pack to keep your wellness ritual stocked and ready.
IMMUNE BOOSTING POWER - Infused with Vitamin C and oligosaccharides to support your daily vitality.
HEALTH FORWARD FORMULA - Zero trans fat, cholesterol, and caffeine for guilt-free sipping.
PURE NATURAL GOODNESS - Crafted with real honey, ginger, and citron—no artificial colors or preservatives.

Balance Grow Honey Citron and Ginger Tea is a premium 2KG blend featuring 65% real sliced citron, 5% ginger extract, and natural honey. Free from artificial additives, caffeine, trans fats, and cholesterol, it offers a refreshing, health-conscious beverage option that can be enjoyed hot or cold, perfect for millennial professionals seeking a flavorful wellness boost.

Reviews

M**Z

The Best Tea

The Balance Grow Honey Citron & Ginger Tea is delicious and refreshing with the perfect blend of sweet and tangy flavor. It’s soothing, especially when served warm, and also makes a tasty iced drink. The quality is excellent, and it’s great for boosting comfort during cold weather. I highly recommend it!

27.08.2025

V**S

A Yummy Jar full of Good Things.

This product was recommended by dear friends and I ordered it the same evening they told about it. My friends also told me about the glass container and I added a comment about the glass to my delivery instructions.My delivery arrived on time the next day in wonderful conditionI must add that I have had great success with my Amazon deliveries for many years. I also appreciate the fact that I can compliment the drivers and when I asked for special accommodations they make a great attempts to comply with my request.Honey Vitron & Ginger Tea is very tasty and easy to mix with hot or cold water. It is also good by the spoonful. These are the same ingredients my grandmother gave me to make me feel better 80 years ago.I am happy that these old friends are helping me to feel better again

9.07.2025

N**S

Awesome summer drink or anytime of year. Delicious!

Delicious, always a favorite in my house. Healthy and not too sugary. I have a glass every day. Well worth the money and great quality!

5.08.2025

N**S

Magically delicious

This shtuff is top notch, friggin delicious. EXTREMELY bummed out Amazon doesn't sell the mango honey citron tea. I can't find that one ANYWHERE.

19.08.2025

R**A

Great buy!!

Excellent taste

5.09.2025

K**R

Broken bottle

I am so disappointed. I opened my package and it was busted. I would like a refund

25.07.2025

P**E

yummy tea

This tea has three ingredients. It mixes well with friendship tea and is good cold or hot.

9.07.2025

I**R

Dont sleep on this Buy it

This is so good it help me for the winter

14.09.2025

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.