Sure Petcare - SureFeed Microchip Pet Feeder Connect with Hub - WiFi Link and App Controlled, White (4 x C Batteries Required)

After rescuing 3 cats, who ended up all with different nutritional needs (kitten vs adult, special GI food for one, and medications for the other), ensuring everyone got what they needed was almost impossible. Surefeed was the perfect solution and has offered such peace of mind - everyone gets their full portions (no food stealing), i only have to pay for the medicated food for the kitty who needs it, and the cats can graze as much as they want!Cons:Cost - this item is expensive, especially for 3! I definitely had to save up for each one. But, for the benefits above, I think it's worth it.Microchip - I had no issue with Minnie, however for the 2 boys for some reason I had the hardest time getting the feeders to recognize their microchips. I called customer service (they were fabulous), who changed the mode to recognize expanded frequencies of chips in case that was the issue. It wasn't, but worth a shot if you're having trouble. Ultimately, I think their chips were just too far back on their bodies and the boys weren't getting close enough to trigger. What worked the best was buying a stand which raised the feeder just enough that when the boys walked up they were positioned further inside the opening. Now the feeder senses their chips no issue. I bought the stands on etsy, but I'm sure you could find it other places if you think it would be helpful.Note: Surefeed does provide tags you can use in place of a microchip, but none of my cats wear collars, and the attempt to get the boys used to collars was NOT going well. So relieved I could get it working! If your cat already wears a collar though, this would be an easy alternative.Overall, an amazing prodect, and would highly recommend for anyone with multiple cats!

We received this feeder 1 Jul 2021. My wife's Chihuahua (Bam) learned how to use her feeder very quickly. This October the feeder would not reset after replacing the batteries. The door wouldn't close nothing. I called Sure petcare and spoke to Terri the customer rep. She confirmed something was wrong with the unit and shipped a replacement out. All I had to do was email her a picture of the s/n# on the back. Received the new unit and it worked like a charm as soon I placed the batteries inside.Although many products have 3yr warranties, they do not include shipping and sometimes you have to ship the broken item back first before they do anything. This company backs their product 100%. As a 100% disabled retired veteran on a set income we need to support more companies like this one. If you want a feeder that will keep your pet's food & water clean and fresh all day this is the feeder for you.We do not use the hub and we paid for this feeder ourselves. From July 2021 to October 20, 2021 we have been using this feeder with no worries until I had to change the batteries. I realize everyone may not have had this experience. I can only say this feeder works for "Bam the Chihuahua" and we will continue to use this product backed by outstanding support from Sure Petcare.Jaminjim, USAF Retired

This feeder is absolutely worth the money if you have multiple pets and they steal each other’s food.In my case one of my older cats is on an expensive prescription diet so I do not want my new cat eating her food. I think older animals will generally eat slower so Audrey likes to step away at about 50% to stretch her legs which gave Sultan an opportunity to sneak in before the door closed to snap up her remaining food. After reading though the user’s manual they mention you have to reach out to Sure’s support to activate some special modes to deal with this particular problem and here is where you need a few extra things.1.) You need to install their app on your phone2.) You need the Sure Petcare Hub manages WIFI between your Sure devices and your network) which must be plugged in by network cable. NOTE: the hub must be connected over a wired Ethernet connection so you need a free network port to make it work on your router or modem.Provided you now have both you can now reach out to Sure’s petcare customer support and activate two custom modes (to address a food bandit)1.) Intruder mode- Scans every 5 seconds for microchip of cat permitted to feed and closes immediately if they are not within range. This mode provides a much faster closure vs. using the app alone because it increases the response time by decreasing the scan interval.2.) Forced Lid Closure – Pushes out an intruder cat. So even if Sultan could somehow make it to the bowl before the lid closes the lid would push his head out of the bowl. Some may be worried about pinch points and injury here but the lid hinge gently pushes Sultan’s head out of Audrey’s bowl so no worries here.These two modes are very effective in dealing with Sultan’s food theft however I’m a little surprised they aren’t the default mode of operation. Also I am a little annoyed that you can’t enable them without customer support intervention and you need the hub to do so. I think most people would have preferred to be able to enable them through the app or better yet have them be activated by button presses on the device itself without requiring the hub or the app. It does work well after you put in a little time, the device is very aesthetic, and works very well for my cat so 4/5. -1 for unnecessary complications, however they can all be addressed with a little additional time, money, and patience & I the end result is absolutely worth it.

With 3 cats that eat different foods this couldn’t be handier…no more monitoring who’s eating whatSuper and fast technical support.

I bought two of these for my cats. One cat has really bad allergies but is also a slow eater, the other two cats are just pigs but have no allergies. Hypo food is also expensive so I was spending a lot on food so I thought I’d try this out. They are sooo cool! I’m an vet tech and I have been recommending these to everyone. I also bought the hub and with having two cats sharing one feeder it’s great! I can see who is eating and how much and when. They all learned how to use it very fast and the two piggies can’t get into the other feeder no matter how hard they try. It’s been sooo great! The dishes are easy to clean and the built in scale makes my life so easy, I just fill till it says to stop. Some people had trouble connecting the hub but I don’t seem to have any problems. It’s in a room adjacent and still connects to both no problem. I also work 12 hour days so it’s great to know if they have eaten or not or who ate. No problems so far!

Pour quelques euros de plus, ce modèle est connecté et dispose de fonctions supplémentaires par rapport à son petit frère non connecté. Il faut être patient pour que votre boule de poils s’accoutume au dispositif.Mais c’est pratique au quotidien. En cas d’absence prolongée cet appareil ne peut pas stocker suffisamment de nourriture. Il faut prendre un autre appareil.

Proprio quello che mi serviva, così che il mio gatto possa mangiare quando vuole senza che i miei cani ripuliscono la ciotola.....

Wir hatten schon Jahrelang einen normalen Surefeed Futterautomat und waren damit auch sehr zufrieden.Jetzt haben wir uns für den surefeed connect entschieden. 2 bestellt, einer lief Problemlos, der zweite verlor in rekordschnelle Batterie.Wir haben den zweiten dann reklamiert, einen neuen bestellt und seither läuft alles super. Die Batterie hält.Seither sind wir sehr zufrieden mit beiden Futterautomaten.Sie funktionieren sogar mit den dafür gefertigten Keramikschalen.Er lässt sich sogar einfacher, als der normale surefeed, reinigen!

Mis gatos están la mar de felices. Se sirven ellos solos como si fueran a la barra del bar a pedir. Es increíble lo rápido que aprenden.En cuanto le pillan el truco están todo el día pin pan y eso luego se refleja en la aplicación del móvil. Dónde se ve las veces que acuden a comer y las cantidades. En hato adulto suelen ir como unas 15 veces al día y unos 40 gr, dependiendo del tamaño, dieta, edad... pero si se cumple la estadística con mis dos gatas.