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๐ค Elevate your clean game with the sleek, silent powerhouse that never quits!
The eufy 11S MAX Robot Vacuum Cleaner combines a super-thin 2.85" profile with whisper-quiet 55 dB operation and up to 100 minutes of battery life. Featuring BoostIQ adaptive suction technology, it seamlessly transitions from hard floors to medium-pile carpets. Equipped with anti-scratch tempered glass, infrared obstacle sensors, and self-charging capabilities, it offers a smart, efficient clean controlled via remoteโideal for modern, busy lifestyles.











| ASIN | B07R295MLS |
| Battery Life | 100 minutes |
| Battery Type | Lithium Ion |
| Best Sellers Rank | #2,542 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #2 in Robotic Vacuums |
| Brand | eufy |
| Brand Name | eufy |
| Capacity | 600 ml |
| Cleaning Path Width | 12.8 inches |
| Color | Black |
| Compatible Devices | remote control |
| Control Method | Remote |
| Controller Type | Remote Control |
| Customer Reviews | 4.3 out of 5 stars 59,291 Reviews |
| Filter Type | washable |
| Form Factor | Robotic |
| Global Trade Identification Number | 00848061058475 |
| Included Components | 1 x Robotic vacuum cleaner, 1x Cleaning tool&Side brush, Charging Adapter, Instruction Guide, Remote Control |
| Indoor Outdoor Usage | Indoor |
| Item Dimensions L x W x H | 12.79"L x 12.79"W x 2.85"H |
| Item Type Name | 11S MAX, Robot Vacuum Cleaner, Super Thin |
| Item Weight | 2.88 kg |
| Manufacturer | eufy |
| Manufacturer Part Number | AK-848061058475 |
| Manufacturer Warranty Description | 12 month warranty. |
| Model Name | eufy 11S Max |
| Model Number | T2126114 |
| Noise Level | 55 db |
| Number of Items | 1 |
| Other Special Features of the Product | One Side Brush, Quiet, Self-Charging, Super-Thin |
| Power Source | Battery Powered |
| Product Dimensions | 12.79"L x 12.79"W x 2.85"H |
| Recommended Uses For Product | cleaning hard floors, cleaning medium-pile carpets, general household use |
| Special Feature | One Side Brush, Quiet, Self-Charging, Super-Thin |
| Style Name | 11S Max |
| Surface Recommendation | Hard Floor & Tile & Medium carpet |
| UPC | 848061058475 |
| Unit Count | 1 Count |
| Voltage | 240 volts |
L**A
Pretty Neat-O!!
11S Max Review First and foremost, when you're reading these reviews you will want pay attention to which vacuum they bought so that you know the reviews are about the one you're interested in. There are 3 or 4 different vacuums being reviewed on this same thread. Update 6\6\25: I noticed today why it tells you you should have six feet open space directly in front of the charging port: when the vacuum is returning home, she will go so many feet out away from the port so that she can turn around and line up to get on the charging nodes. In reality, I don't think she needs more than 4 ft... But there may be issues with her being able to turn around if there's anything blocking her. 6 ft is a lot of space, so you might be able to get away with 4 to 5, depending on your setup. Otherwise, you would have to use the remote to manually return her to the station, or pick her up and put her on the charger yourself. Not having the space is not a deal-breaker, it just means you will less of the "auto" features. Today I did let her run until her battery got low and she maneuvered herself back to the charger without any assistance. I also want to say she is doing a pretty job at cleaning. I'm used to having to sweep and then mop the floors... But after letting her run through the whole apartment for 2 days, when I'm up today it was such a nice smooth process. I didn't get a bunch of debris and hair and other things clogged in the mop (which we all know can cause problems like scratching on your floors). This little vacuum is a blessing! If I'm not mistaken I believe her paperwork said that she uses about 40 watts of energy... Like a light bulb... when charging. I would think that that means that her energy usage, while charging, is equivalent to leaving a lamp on. Original Review: I literally just got this vacuum this morning and only did a test run for about 20 minutes. A big reason why I didn't let it go all over the apartment is because I'm still in the process of moving and I have packaging everywhere on the floors, creating too many obstacles. With that being said, so far so good. I just let her run around in "Auto Mode" and she worked great. Yes, my robot vacuum is a "she." I named her Suki, as she "Suki a lot of dirt." Plus Suki is a name for "loved one," and I love her already!! I swore up and down I was never going to be one of those people who have one of these... and here we are. And I probably never would have if I had not stayed with my sister and her husband for several months when I first moved to a new State. They have one and I really noticed how much a difference it makes and keeping up with pet hair and everything else. What seemed like really haphazard navigation ended up being a lot more mapped out than it first appeared. While it look like she was just going in random directions with no uniform, I did start to notice that she was not going over the exact same path upon return. So, somehow, it's working to where I can tell the machine is covering everywhere. It definitely appears to be mapping while it's in use, but I know it does not store mapping. That's a big part of the need for Wi-Fi with other robot vacuums. I did notice that a couple people were complaining in the reviews about her constantly vacuuming just the edges by the wall... This is probably because they didn't realize that she was in that mode. Because you can literally make it so that she focuses only on the borders. There's quite a few nifty features that you can program the vacuum to do... And it even has a scheduling option so that you can schedule the vacuum to go off at whatever time you want (as well as a way to cancel the schedules if things change). Overall, pretty nifty. It does what I need it to do, and that's all that matters to me. I don't need a bunch of fancy features. My apartment is just under 800 square feet; therefore, I don't need it to do special mapping to try to remember where it left off after a charge. It's pretty much going to get the whole place on one charge. One MAJOR reason why I selected this, (outside of the lower cost) is because it does NOT require an app or Wi-Fi connection (in fact you absolutely cannot connect this particular vacuum to an app or Wi-Fi, so if that is what you're looking for this is not the vacuum for you). Sure, with an app you can do things like trigger her to start running before you even get home from work... But, quite honestly, that doesn't even matter to me. Because, if I learned anything from watching my sister and her husband's pricier, self emptying robot vacuum? It's that these things are constantly getting themselves into trouble and you need to be there to rescue them, anyway (which is a total drain on their battery if you aren't there to save them). So, there's no reason why I would need the robot vacuum to run while I'm not home. On a side note... I found it quite hilarious that the instructions say that you should not place her near the stairs or a cliff. And I was scratching my head wondering how many people with fortresses were buying these things. ๐๐๐ And speaking of running... Very quiet. I would have to say that my stand up floor fan is way louder than this thing. The AC unit is louder than this thing. I would assume that some of that has to do with the fact that the suction is not superior in this thing, as it's only at 2000 (really pricey robot vacuums are around 4,000). However, I have laminate floors (fake wood flooring in a linoleum-type flooring) and the throw rug in my living room is one of those very low profile new kind that are washable, which is comparable to a thick blanket. Speaking of the area rug... This thing had no problem going up and over and onto it regardless what angle she approached the rug. Sometimes she came onto the carpet straight on and other times she came up on to the carpet at an angle. And she didn't even blink an eye! As stated before, I only took her for a test run and she picked up so much "tuck" in that short timeframe. I was thrilled that she even got all the little itty bitty popcorn pieces from all the styrofoam my furniture and other items were delivered in. It's like no matter how careful you are taking things out of the boxes those little tiny popcorn pieces get everywhere and they are so impossible to sweep up. Keep in mind I had, just the night before, swept and mopped most of the area that she ran over today in her test run and there was still that much stuff in her canister The canister is very easy to remove. You don't have to flip her upside down or anything. You just push down on the little release button with your thumb and pop it out. That is also where you will find a filter that you can clean out. Read the manual that comes with it throughout. It's very helpful on how to keep her clean or else she won't work properly. I love the remote. She got stuck trying to go over packaging from my couches that was on the floor. When she didn't get the clue that she needed to back up and try something else, I just held down the down button for backwards and she totally backed up like a remote control car. I just pushed the right arrow button and she turned in that direction and I let it go and she took off. That was so awesome! When I felt that I had seen enough I decided to go ahead and use the remote to return her back to her charging station. She immediately responded (didn't seem to want to respond to the remote commands when she was in another room, though). Once you push the button to send her home to charge, she will start moving slower. I think this is just the devices way of being very accurate in homing in on her docking station so that she can properly align for a proper charge. And speaking of our proper charge when I first unpackaged her I had to put her on the charger to charge her fully as it is recommended in the instructions before use. And I noticed at some point the orange light wasn't flashing which is what tells you she's charging. So I just hit the auto button as if I was going to send her out to suck up my dirt... And after she got a couple feet away from the dock I just hit the return button on the remote so that she could get on the dock properly. Work like a charm... didn't have any issues with the charging stopping at that point. So I really can't comment on longevity for the battery or parts. But I will say it would be wise to purchase spare brushes and filters for down the road just so that you have them when you need them. Because these things do wear down with use. The more you use it the quicker it's going to wear down. Just a heads up. But these are not a "one-time purchase and forget about it," just like most bagless vacuums require maintenance and upkeep. There was some damage to the box that it came in.... Not sure if it matters or not. If anything changes I will try to remember to come back and update this review. I did purchase an extra 2-year warranty just to be on the safe side.
Y**Y
Major upgrade in navigation and mopping
I am really liking this vacuum overall! Here is a breakdown of my experience so far: Mopping Performance: The spinning roller mop is a huge improvement over the dual round pads on my previous robot (X10 Pro), which used to leave annoying round streaks. This design cleans much more uniformly, and it seems to use less water while still leaving the floors looking spotless. Navigation & Obstacle Handling: It maneuvers around my bar stools significantly better than my X10 Pro, which constantly used to get stuck in that area. Setup: Setup was really easy right out of the box. Water Tanks: The clean and dirty water tanks are noticeably smaller than the ones on the X10 Pro. I am still undecided on how I feel about this trade-off, though it hasn't been a dealbreaker yet. App Experience: Surprisingly, it required downloading a different app than the one I use for my X10 Pro. That said, it was a relief to find that I was able to connect both of my Eufy robot vacuums successfully to the new app. Accessories: My only real complaint is that it did not come with any extra replacement accessories for future maintenance.
E**R
Strong mopping performance at a competitive price
The eufy C28 is a capable robot vacuum and mop that uses LiDAR for navigation alongside an obstacle avoidance sensor. It reliably detects most objects in its path, though it struggles with USB cables, which can get tangled in the roller brush. With 15,000 Pa of suction, the C28 handles hard floors, low-pile carpets, and rugs well. Its side brushes do a decent job cleaning along baseboards, though their limited reach means debris tucked into corners may get left behind. Mopping is arguably where the C28 excels. A continuously-rinsed roller mop applies fresh water to the floor while channeling dirty water into a dedicated internal tank โ keeping contaminants from spreading across your floors and leaving surfaces noticeably clean. The one caveat is that the roller mop doesn't extend fully to the edge, leaving a roughly one-inch strip along baseboards unmopped. Once a cleaning cycle is complete, the C28 docks automatically to empty the dustbin and dirty water tank, then washes and warm-air dries the roller mop โ a thorough self-maintenance routine that requires minimal user intervention. Overall, the eufy C28 punches above its weight for vacuuming and mopping at its price point.
W**R
Handles dog hair way better than I expected
So far, I really love this vacuum. We have a dog that sheds a lot, and the Eufy C28 has been handling the hair with no problem. It picks up fur well from the floors and does a good job keeping up with the daily mess without me having to constantly vacuum by hand. Setup was easy, the app is straightforward, and the vacuum navigates around the house well. It has been reliable so far and does not seem to get overwhelmed by the amount of dog hair, which was my biggest concern before buying it. I have not owned it long enough to judge long-term durability yet, but based on my experience so far, I am very happy with it. For a home with pets, it has already saved me a lot of time. Covers the whole first floor without any issues. Avoids dog toys so sensor works with no problems with that, also compared to roomba i learned to hate has no noise
J**L
Great vacuum, great price 11s max
I want to start with the things that aren't so great. First, it took over a week to arrive. It being Amazon's choice and coming from amazon not a 3rd party, I didn't think it would take that long. A product that has 40k reviews should be on hand. That's because the reviews are for several different models this review is for the 11s max so make sure the review goes with the machine you are looking at. That being said the video shown shows two rotating brushes on the front. That is obviously a different model because mine arrived with one. My I robot spoke words when it was hung up, check side wheels, charge... ect. This only beeps and has lights you have to interpret via the booklet but it's pretty easy to find out what's wrong with a robot vacuum so no biggie. I didn't want a mop combo because most reviews for those said it's nothing more than a washcloth that drags dirt and they often leak. And I don't want to use an app. I want to put it down and hit the button. This let's you do that but it has a remote too and you can set a timer. It is soooo much quieter than my I robot. I kept checking on it to make sure it was still running the first day because I couldn't hear it. The old vacuum literally woke the kids and they couldn't hear the TV once they were up. This one is lower profile and fits under all my cabinets instead of wedging itself and ruining it's wheel like the I robot did. It doesn't seem to be trapped any longer than the old vacuum under 4 post chairs. It figures it out. I'm not sure if it's mapping. But I will let it run longer because it's so quiet it doesn't bother me. I love the circle spot clean button. I drop it in front of the door for leaves. The bin is the same size as the other. I empty each time so it doesn't bother me. It's picking up well. Overall after waiting so long worried I would get something I hate, I am really happy with this and the price! I hope it lasts as many years as well.
M**.
Updated - I was skeptical
-- Updated Review - October 27, 2021 -- Our poor RoboVac 'Rosie' had a mental breakdown where I ended up contacting Anker Support. 'Rosie' was stopping every few inches, rotating in place, and going another few inches, and kept repeating this pattern until she return to her charger or die in the middle of the floor. There were other issues that appeared but were traced back to this main issue. I was in email contact with Rita with Anker support, she suggested I do some tests. Eventually, it came down to the front of the bumper that was overly scuffed and scratched. She sent me out a new one which fixed the problem. Then another issue arose. An off sound from one of the motors. It had a very faint sound of clicking. After running some tests it was the right brush motor that was the issue. I assume it was a gear tooth in the motor that had broke. Rita sent me a new motor to replace it. I am very satisfied with the customer service I received and the free parts they sent me to fix my 'Rosie.' Rita was very helpful and she gave me instructions on the tests to run and how to replace the parts. She even offered to replace the RobotVac if I wasn't comfortable in switching out the parts. Anker stands by their warranty and will do what it takes to fix your RobotVac or just replace it altogether if it gets too technical. -- Original Review - June 11, 2021 -- Who knew a robot vacuum would clean better than I do?!? I am shocked that she fines as much dirt as she does every day. Of course, with 3 people and a dog who tracks in almost everything from the outdoors, maybe I'm not that shocked. I've had this little robot vac for almost 3 months now. We named her Rosie, from The Jetsons. HAHA. This is actually the second one because the first one had some battery errors that Anker support told me to just return her to amazon since she was only a few days old. Every night at 10:30 PM Rosie goes out in the night and cleans. During the day, I'll set her out to clean the second floor and/or the basement. Sometimes she is cleaning 3 times a day. I worry I might be overusing her and eventually wear out her components faster. I do have a few issues with her though. She requires maintenance every day or every other day: 1) Cleaning the roller brush left end. The reason is that hair gets wound up around the roller brush end axle so tight that it errors out. I've been cleaning the brush almost daily to prevent it from burning out the motor. The last thing I want is a broken robot vac. Worst, having to buy replacement parts! I wish Anker would come up with a way to prevent hair from winding around this area. 2) To extend the life of the side brushes, I've been rotating them and cleaning them. I am not a fan of having to buy replacement items for her. She does come with 2 replacement side brushes, but I have not used them yet. 3) To extend the life of the filter, after every clean cycle she completes, I empty the "dust collector" compartment and tap the filter on the side of the trash can to try to get rid of as much of the dust as possible. I also blow out both the dust compartment and the filter with a compressed air bottle. I saw a question here asking if you can wash out the filter. I might try it when blowing it out no longer works. She does come with an extra air filter, but I have not used it yet. 4) This is not a daily maintenance task, but an issue. The brush guard covering the roller brush has this rubber piece that spans the back of the brush guard that I think helps corral the dust and debris to be sucked up into the dust compartment. Half of it tore. I'm sure it might have gotten caught on something when Rossie went over our floor registers (vent covers) or something else. I'm not thrilled this happened. However, instead of calling Anker support, I decided to use some electoral tape. I had to take it apart to apply the tape that folds over the rubber piece lengthwise. Too early to say if it works. I just did it. 5) She does not do edge cleaning very well. When set to this mode, or even in automatic cleaning mode, she will do the wall edges, but when she is going along the edge, she will come out of the wall a few inches and go back to the wall. Missing whatever dust or debris that might be there. I do not know why, there is nothing in her way, the floor texture is the same as the floor she just went over, and her sensors are clean. Also, she does not do 90-degree inset corners at all! After a few weeks, I notice a lot of debris in the corners. After watching her go along the edges, I see that she 1) does not have long enough side brush to reach the inside corner, and 2) she will sense the inside corner wall too early and turn, missing the corner. She will also sometimes pull around an outset 90-degree corners too much. Therefore, she does not hug the wall very well in general. 6) She tries to climb sloped bases to floor fans or desk legs, etc., eventually getting stuck. I made a 2-inch base for the floor fans, so she won't try to climb them. Although I can't do much for the other sloped surfaces. 7) She will also get stuck under our bathroom freestanding vanity that has an opening under it that also has sloped inward legs that she will get wedged under. Therefore, we just close the door to that bathroom to prevent her from going into it. I might put a piece of wood behind the opening to prevent her from going under it. I know the above grievances sound like major issues, but they are not. I am overall very thrilled to have this little vacuum and think it has been a blessing to have her. We love her, clean her, and enjoy her in our household. I would do anything to make her cleaning job easier. I would recommend this robot vacuum to anyone who is considering getting one. I wish I had one for each floor. But cannot afford to do so even though this is one of the cheapest robot vacuums out there. A funny story involving Rosie. One morning I noticed she did not return to the charging base. I went out looking for her with the remote. I kept pressing the start button on the remote to get her to respond. I kept hearing a faint beeping sound but could not determine where it was coming from. I narrowed it down to the living room sofa, a chair next to the sofa, and a box between the two. I looked under and around the sofa and the chair. I was confused about where she could be. The beeping sounds were muffled, and I thought maybe she somehow wounded up in the basement. Before looking in the basement I decided to move the box out of the way. Lo and behold she was under the box! I didn't place the box there the night before, so I had no idea it was actually a lid to another box. It must have been on its side. When Rosie was cleaning, she ran into the lid, bumping it and therefore making it fall on top of her. Trapping her inside! It was a pretty funny situation. If she could blush or feel anything, I'm sure she would be embarrassed. LOL I hope this was a useful review! Thanks for reading it!
J**E
The Best Cat Toy That Cleans Even Complex Home Layouts
I always thought these robot vacs were kind of a silly gimmick, too expensive for not enough gain. After a couple friends raved about their robovac's, I made excuses like "My home layout is too complex!" and "I'll need three of them to vacuum my home!" But, the robot wars have made them cheaper and better, so I decided to finally give in on a good deal with this new model from a well trusted brand. I wasn't willing to pay for units with home mapping features and no-go zones, but with this unit, I don't feel I even need it. Turns out, I am absolutely thrilled with the performance and price point of these Eufy's. There is little doubt this unit is just slightly smarter than a bag of hammers. Thank goodness I can make it do it's work at 4AM when I don't care how many times it goes over the same spot or misses something that is just "right over there you stupid bleeping robot!" But, day after day, this hunk of electronic sensors strapped to a vacuum comes home with a bin full of stuff. I'm at the point where I don't even know where it gets the stuff and I'm seriously questioning my ability to clean my house. And also somewhat ashamed of the filth that I've lived with and didn't even know about. It goes places it probably shouldn't and if you have any degree of OCD, it will hurt your brain to watch it. It goes under furniture and shelving where it barely manages to escape, plays ping pong with table/chair legs for a bit and it has an inexplicable infatuation with the clear storage totes under my guest bed. It'll really like one area/room for awhile, but then will go elsewhere, only to be back 2 minutes later...and you're like, "Well, that was the *least* efficient way to do that. Whatever, a goldfish is smarter than you." Whenever I'm in the kitchen doing something, it has the whole lower floor it could be cleaning, but it will insist several times on cleaning the spot right under my feet. It loves to chase my cats and in turn, my cats will engage it in a battle of home domination, swatting it and trying to eat the spinny brushes while it charges. One cat will lay on the lower step and lazily swat at it as it goes by. Just when you think there might be the slightest sense of intelligence and you're having this "It's alive!" moment, it reminds you how dumb it is by gently ramming itself into a piece of furniture. I don't know how it does it, but despite looking like it couldn't find it's way out of a paper bag, it somehow manages to find home base for charging most of the time. But, it gets around, even in an ever changing layout. It deals with my wood floors, several area rugs and a section of medium pile carpet without much incident. It hasn't once tried to go over a stair in my home. It gets probably a good 70%+ of a complex, 1,000 square foot U-shaped layout of my main floor, with plenty of furniture making navigation much worse. But, it does that 70%+ every day and I don't even have to think about it. Based on the sheer amount of cat hair and dust this thing picks up daily, I'd say the suction and pickup mechanisms are pretty good. I can't tell you if they're better than older Eufy or other branded units, but the spec's say so. I was worried about how much of my lifestyle I'd have to change to adapt to this thing. Turns out, very little. I can still leave stuff around if I want and it won't try to eat everything in its path. It does occasionally try to commit robot death on various cat toys the kitties leave about, but that's maybe one 1 out of 10 times it needs saving. I have a rug in my kitchen that it loves to push into a pile, but that's only a minor annoyance and doesn't cause it harm. I have to be careful not to leaving charging cords and such about. Once every couple weeks it won't find it's way all the way home, but it's usually pretty darn close to the charging station by the time it dies. I thought it might become inconvenient to "save" the unit from it's self-inflicted stupidity, but the value it provides exceeds the inconvenience. I can see why people like these things. And there's a good chance I may buy the three I need, maybe this one or maybe others. But, for now I'm pretty happy with this one. It's a 5 out of 5 cat toy and a pretty useful home appliance that will save you time and improve your home's upkeep. I'll update this review with any significant changing opinions, but for now this "dumb, smart thing" gets 5 stars. Update: About 4 months after running this thing daily, one of the side brush motors started to malfunction. Normally, a product malfunctioning that soon would irk me to reducing my review stars immediately, but I sucked it up and contacted support. I requested, specifically, to do a self repair of the brush motor right out of the gate. They didn't request for me to send it in for repair, demand an expensive cross shipped replacement or question my self-assessment to repair equipment that I owned. They just told me they have the part in stock, requested I send them a video of the problem, asked for the address and put the brush motor in the mail. They then confirmed that if this didn't make it work right, they would still support me until it did. They worked with me exactly how I wanted them to, stood behind their product 100% and for that, not even a single star will be reduced from my original review. Update 2: I knocked two stars from my review. Not because of the unit, which is still great, but because of the replacement air filters. They are $11 for TWO of them! That's nearly 3 times the price of the previous filters, or about a $65 annual operating cost when changing them out once a month. IMO, that's simply too expensive for a vacuum and even my high end upright isn't nearly that expensive to operate using *HEPA grade* vacuum bags. Not just that, they are incredibly terrible for the environment by requiring you to buy the substantial plastic filter housing every time. Had I known this at the time of my purchase, I would have selected a different unit - probably the initial version of the 11S. Final Update: I've decided to just let this thing die a slow and painful death. Both of my side brush motors went out, as did the one that I replaced. It's still marginally effective without them, but definitely not as good as having them. Eufy's support reached out to me several times, which was great, but I have better things to do than rip this thing apart every few months to fix plastic parts that will fail again in 3 months. I expect more from something I'm paying $200+ for, definitely not three of the same exact failures within a year. Oh, and there's much cheaper 3rd party filters available for this guy now.
E**C
Good, but Could Use Some Engineering Improvements
I have had this unit for over a year now, so this review reflects significant experience. First: I like it. I'd buy it again, though with a constantly changing market, my next one may be different. Second: Why four stars and not five? If I were basing my opinion strictly on value for price, it would be a five. If I were basing my review strictly on first-month performance, it would be a five. But, overall, over the course of a year, it just doesn't quite make a five-star rating. Third: The ONE MAJOR FLAW (could be included under "Why fours stars" above): This unit relies on 3 infrared drop sensors to avoid falling down stairs, or similar mishaps. You can see them when you turn it over. They are just like any other infrared close-proximity sensor in any other device (such as the pellet bin of a pellet stove) โ they can tell whether or not there is SOMETHING, anything, within a certain distance, in this case, roughly the 1/4" between the sensor and the floor. If that distance is too large, then the device can reasonably infer that it is about to roll over a cliff, stop, and back up, which is exactly what it does. The problem comes when the machine has been in use for a while, and becomes covered with a slight layer of fine dust, and then later, when, through normal wear and tear, the red plastic lenses of the sensors develop very very fine scratches. Once either or both of these things happens, the sensors can no longer reliably tell how far away the floor is, and will stop the unit right in the middle of the floor in response to some tiny irregularity, or for no clear reason at all. If they're really getting dirty, the unit will stop, then slowly, cautiously back away, carefully looking in either direction as it backs up, but if they're really dirty, it will sense another drop and stop again, and slowly back itself into a nonexistent corner, which looks like nothing as much as a person hallucinating being attacked by demons and trying to escape. The sensors can be wiped with your finger, or with a sponge or towel, which will work for a while, but after a few months, they will develop fine scratches, and the machine will never perform properly. The solution to this was to use some extremely fine plastic polish to polish each sensor lens, which will ALMOST, but not quite, restore the machine's original function. I have an small hallway with an old wood floor with small gaps between some floorboards, and the machine can no longer operate there for more than a minute without becoming trapped in an imaginary net. If your floors are all very smooth and even, this may never be a problem for you, but if you live in a real house, it will happen sooner or later. The Good: โข It still cleans the floor after more than a year of daily use. โข After a year, the battery is still good. โข It has survived several rounds of knocking a heavy wood cutting board that is propped against a wall on top of itself, with no apparent injury. โข It has no camera, no microphone, and does not connect to my cell phone, WiFi, or the internet. The Bad: โข This is a mindless unit. It does not map, it does not plan, it does not recognize messes or spills โ it takes a completely random walk, invoking various subroutines when certain conditions are encountered, such as "follow the wall," which is also "go around the chair leg," "try persistently to get over the door threshold, and then give up if you can't," and "back away slowly and cautiously from the edge of the abyss," all of which are disturbingly engrossing to watch. โข I wouldn't call it "quiet." It's not noisy, but if I wake up in the middle of the night, I can hear it several rooms away. โข Its distress alert is earsplitting and persistent. It will issue ten loud sets of beeps if (when) it gets in trouble. This is very annoying at night, when you're trying to sleep, but it can be very helpful if you happen to be up when it gets lost somewhere you'd never think to look for it. โข If it gets lost in the middle of the night, there is no way to find it when you come along in the morning. It has no "Find-My" feature. Once it crawled into a reusable supermarket bag under a table and the bag fell closed behind it, and I spent over an hour looking for it. For the most part, though, it tends to get stuck in the same places, so it's not hard to find. โข Its filter is not well sealed against its mounting, so that it will suck some dust past the filter, which, over the course of months, will coat the entire inside and outside of the unit with fine dust, which can be sponged or vacuumed off, but which will immediately return. โข This dust, by getting into everything, will get into the (almost-never-used) on-off switch, causing it to stop turning the unit on. This can be remedied by popping the switch out and spraying it with contact cleaner. โข The dust tray is hinged. The hinges will break off, unless the hinge pins fall out and into the garbage first. There is NO NEED to replace the dust tray when this happens โ it works just fine with the hinges broken and is easier to tap the dirt out of. โข It can be disassembled and repaired, but, because many of the screws tend to strip out the threads of the plastic they're attached to, it can probably only be disassembled once. My experiences with this unit: โข It worked well out of the box. Setup was minimal and simple. Instructions were pointless and confusing. โข Its strategy is that if you randomly roll around a room long enough, you will go over every point on the floor at least once. This strategy works. โข It cannot clean the final ~1" of corners, because it and its spinning corner brush are round. This is generally not a big deal. โข It will clean places you were never able to reach with a normal vacuum โ way under very low furniture, for example. โข Initially, it very seldom got stuck anywhere, but over time, it seems to have become less capable of mounting several fairly high door thresholds, so it bounces along them, and often half-climbs them and gets stuck. โข If the dog pukes and it runs right through it... well... 'nuff said. โข You can frequently vacuum the vacuum with a soft brush attachment, but if you don't its performance seems the same. โข The one mechanical failure I had in a year was the spinner brush motor stripped its gears. It still spun for a while, but made a terrible noise. I bought a replacement motor unit on... Amazon... for about $20 and followed video instructions to replace it. It was a bit involved, but I was able to do it in about an hour, and it's worked fine since then. Good luck!
E**.
La mejor opciรณn en el rango de precio.
Muy buena aspiradora para el precio. Limpia excelente y no hace mucho ruido. Me preocupaba lo del ruido porque tengo mascotas, pero despuรฉs de una semana se acostumbraron y dejaron de tenerle miedo. Recoge muchรญsimo pelo y polvo, asรญ que el piso se ve mรกs limpio que solo barriendo. Pedazos grandes se atoran, asรญ que hay que recogerlos aparte. Tambiรฉn a veces hay que guiarla un poco porque pasa demasiado tiempo en una habitaciรณn y muy poco en otra, pero en general no representa un problema. Con una sola carga limpia todo mi departamento de 3 recamaras y dos baรฑos, asรญ que no me es necesaria la funciรณn de autorecargarse de otras mรกs caras. Le es difรญcil encontrar su base de carga si estรก en otra habitaciรณn, asรญ que hay que llevarla manual o esperar a que regrese a la habitaciรณn principal para mandarla a su base. Me gusta que se mete por donde cabe y busca entre las sillas la manera de entrar abajo del comedor. Sรบper buena inversiรณn y muy recomendada. Comprรฉ una para mรญ y una para mรญ mamรก. Cรณmo referencia, la pague en 5mil durante el buen fin.
C**H
power for suction and mopping efficiency.
Well we originally was told about this device from my sister. We never owned one before but know many people that owned one. This unit does mopping and vacuuming. It worked wonderfully learning with each pass or total cleaning. we could purchase a separate docking station for the downstairs but we ended up purchasing a second. Which all connects to the same account on one phone. The floors look great and we have it programmed to clean twice a week. I have family with young children and pets and they do there's once a day. I highly recommend , simple to use, cleans well with cleaning solution or just water. Reasonable price for what you get. Strongly recommend if your in the market.
S**I
Love my super clean home. Thanks to eufy.
Amazingly clean floor. Maid or any himan cant do such a powerful cleaning. Wish they had mopping function too included in the same. Robo with mopping and brooming both are very costly so i opted for this one. Loved it. No hassel cleaning, juta need to take care of long hairs etc. Ut tangels the brushes. Hppy with extra brush, batter for remote and eztra filters provided by eufy. They are increasing price and usually not available due to covid pandemic. Bought a little early so got it.
R**E
The hardest part is picking a name!
Eufy Life is developing a branding that may one day outshine Anker. I splurged the extra few dollars for the white RoboVac 11s. It's better and I'll tell you why. This thing crawls into some horrible, dark, dusty places, where centipedes go to die...and it comes barreling out like Indiana Jones, tenacious and undaunted. The dust clings to the shiny plastic shell like cobwebs on Indy's fedora--badges of honor from a well-fought victory. After some time, the machine looks filthy. This would be ten times worse on a glossy black machine. I think white was the best colour choice. Take note EUFY: Military urban camo or shades of grey-white tiger stripes would be the best choice for this dust eating beast. (RoboVac Decal sticker kit coming soon!) The black one is shown gobbling up granola in the promo pics, but the white one is also shown with a dustbin full of M&Ms so I wanted the one that could find me candy! Yes, the cleaning pattern isn't super smart but it is smart enough to get the job done. On Auto Clean mode, it does follow edges and navigates around wall edges and legs. It climbs up onto our low-ish pile carpet and even climbs over the folded over corners of our cheap Walmart hallway carpet (after it turned and folded over said carpet). It sometimes puts the carpet back and it sometimes leaves it on a jaunty angle. The standard vacuum fan setting is SUPER quiet (like a microwave hum, like one review said) and does not freak out our sensitive cats. They sit around and watch it gobble up their hair on the floor. The max setting is not much louder but I'm sticking to standard until it gets worked in and the cats are used to it. The loudest part is when it gallops over the 8" ceramic tile floor in the kitchen "clack clack, clack clack" almost like horse hooves on a cobbled street. The big rubber drive-wheels are quiet but the front and back rollers are harder and noisier. Battery: If it's an Anker battery then it's a good one. I've never had it run out of juice. I run it myself after checking for loose cables, spills or cat barf. After what seems an eternity (an hour or more) of cat videos and product reviews on YouTube, the RoboVac is always still running so I send it home. I swear Doc Brown designed it to run on dirt and hair fusion. It manages to find its charging base even though it is tucked under a desk without the full recommended 1 metre clearance on each side. It gets close and then adjusts its heading. One time it missed and it just turned around and tried again and totally nailed it. NEEDS MAINTENANCE! This is not a lazy slob device--time saved vacuuming requires time spent emptying the canister, changing and cleaning brushes, filters, finding and rescuing the robot. The mesh fliter catches most chunks--Install carefully and keep filters clean and your Robot will keep max suction. Get multiple main and side brushes and big packs of filters, swap it all out Congratulations for reading this awesome review so far. Here is your March 2023 update: bought December 2018, before COVID, before kids. 4 years in, Robo is struggling to keep up with the kids--rogue cheerios, flakes of play-doh, crushed goldfish crackers, tracked in dirt... Advice: don't let the kids touch it/ride it, drag it around. Don't shove it out of the way, and don't watch it work. Robovac works best when left alone in a room/home floor that has been cleared of hang-up obstacles (wires and 2.5cm lumps/books/toys). It will bounce around and will clean everything... eventually ( by the end of the cycle or the next time it runs). If it regularly gets stuck somewhere, change that area so it doesn't. Aside from regular cleaning and changing filters, I have had to replace one side brush motor, and one of the drive wheels has a slipping connection to the motor. Both of these are gear issues from rough handling. $20 to $50 DIY fixes using online videos. Battery is original.
T**S
EXTREMELY QUIET
Update, May 15, 2024: Today the new battery lasted 100 minutes. Update, May 8, 2024: I sent an email to the manufacturer explaining the battery situation and they sent me a new battery under warranty. Very poor manual because of very small illustrations which are not the same as on the robot, plus does not explain how to delete a setting. A fairly good robot though, cleans well but tends to remain in larger rooms, it starts in the living room of 1,500 sq.' apartment, manages to find the bedroom, but once it exits the bedroom it does not go back to finish the bedroom and washroom. My fix for this is to put it in the bedroom and close the door and let it run until it finishes the bedroom, then take it to the living room. It does not clean near the charging station. Very quiet, bumps very gently. When it is working beside you, you can still hold a conversation. It is very easy to clean the waste bin, roller, wheels and filter. I clean it and wipe off the machine each time I use it, which is twice a month. I find this vacuum very easy to use and clean. It usually runs for about 1.5 hours, then recharges. For $200.00 Canadian it is an okay value. It does not have the headaches and problems associated with programming using cell phones. I understand why manufacturers went that route, but it isn't good. TIPS: do one room at a time. The reason is that the robot learns the room and wastes less time learning multiple rooms. Give it plenty of time to fully recharge between uses. CLEAN IT, CLEAN IT, CLEAN IT after each use - remember to do the wheels, they pop out so easily.
Trustpilot
5 days ago
2 weeks ago