Emily richards review states that sureflap won't honor the 3 year warranty if the product is purchased through amazon. is this true?

I have 3 cats and have owned 5 of these feeders. They’re great, however 3 of them have broken almost exactly 3 years after buying them. The company has replaced one for me. At nearly $200 a pop now, they’re getting just too costly for me to replace and I’m going to look into alternative feeders for my current broken one, and hope that my other 2 last awhile.

What is the food volume capacity?

I can fit 2 5.5oz cans of wet food into the bowls.

I have a 24 lb cat and a 6 lb dog. Is anyone using this device for their dogs, and if so, how effective is it? Are they scared by the sensor at all?

I bought it for my 5lb chihuahua. She’s not scared of it but it took a few days in the training mode (explained in directions that come with it) for her to understand it. Her ears touched the rim as she ate and Just seemed a bit big for it. She’s a bold dog so I can see a nervous dog being even more uncomfortable/scared. I wound up using it for my cat because my dog didn’t use it much.

Will it work with rechargeable batteries?

Yes. I use eneloop AA batteries with C size sleeves and it works great.

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Microchip Pet Feeder

Product ID: 105335808

Details

Brand
SureFlap
Material
Plastic
Recommended Uses For Product
Pet Feed Cross
Special Feature
Microchip
Target Species
Cat

🔋6 months battery life on 4 C batteries

🔒Selective access for up to 32 pets

🥫Sealed bowl keeps food fresh & odor-free

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RM4344

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Description

🐾 Feed smart, live stress-free—because your pet deserves VIP dining!

EFFORTLESS SETUP - One-button programming stores up to 32 pet IDs—smart feeding made simple.
CUSTOMIZABLE STYLE - Add colorful plates and mats to match your pet’s personality and your home décor.
LONG LASTING POWER - Battery-operated with up to 6 months life—freedom from constant recharging.
FRESHNESS LOCKED IN - Sealed lid and bowl keep wet & dry food fresher, longer, while blocking flies and odors.
EXCLUSIVE PET ACCESS - Only opens for your pet’s microchip or RFID tag—no more food thieves!

The SureFeed Microchip Pet Feeder is a cutting-edge automatic feeder designed for multi-pet households. It uses microchip and RFID technology to grant exclusive access to authorized pets, preventing food theft and supporting dietary needs. Its sealed bowl preserves food freshness and blocks odors, while simple one-button programming stores up to 32 pet IDs. Battery-powered with up to 6 months life and backed by a 3-year warranty, it combines convenience, hygiene, and customization for the modern pet owner.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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RM4344

Duties & taxes included

In stock

Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Malaysia.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

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TrustScore 4.5 | 7,300+ reviews

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Brand	SureFeed
Colour	white
Material	Plastic Silicone
Recommended Uses For Product	Pet Feed, Cross Prevention, Wet Food, Dry Food
Special Feature	Microchip Sensor
Target Species	Cat

Microchip Pet Feeder

Details

Details

Description

Specifications

Common Questions