S8

I bought this machine to replace my Jura C3000 i had for 15 years. Yes - 15 years of service - i did fix it up few times, but the Jura machines are very reliable, and parts and YouTube videos make it easy to fix little things (and some big ones like Service 8 code too). This is the only reason i splurged and spend $4000 for a coffee maker.It does work very well, and I do enjoy the coffee drinks. I like the possibility to set your own "custom" drink. (Mine is a full strength/ flat white with 6 sec of added milk)Coffee tastes great and no issues there. The touch screen is sometimes unresponsive (no... it is not dirty) and icons are small for fat fingers like mine.Cleanup is bit cumbersome. The included container is helping. Water container is OK size and coffee bean hopper is OK (both could be bigger but both OK) the water container and coffee hopper are accessible from the top so I need to pull entire (heavy) machine from under the cabinet to fill them.Filters and chemicals are crazy expensive and you cannot use aftermarket (filter is RFID and machine "knows" the old from new - I was using old filter twice on my old Jura as I only use filtered water to fill the tank anyway) I do use the machine in a home setting and not in commercial setting but need to replace filter every <2 weeks - it is not a huge deal but it adds up - Box of "pearls" to clean the milk system and 4 filters will cost you 100$ ... maybe I am not the target market for this machine and should by MrCoffee instead. and yes... I would recommend this to a friend :)

We are coffeedrinkers in our family, and had the nespresso breville before, but didn't like the waste, and expense of all these cups. We researched a lot, and came to the Jura. We love it. We are a family of 6 and everyone drinks his/her coffee differently, and we all find it very tasty, and excellent. I for example make a machiatto with almond milk. The milk is frothed beautifully, the coffee is exaclty as bold as I want it, and my personal setting is to have it not too hot. And that's exactly how he makes it.It's expensive, but it's an amazing machine and we love it.Cleaning is not that difficult. We do it once a day, fill up the coffee, and the water at the same time, so it's ready for the next morning.

This product might be made in Switzerland but so far I can't say that explains the production design, quality, or software engineering.I receive a brand new machine two days ago. Finally had time to set it up yesterday. Followed all of the instructions for first use and the third step is to insert the included Clearyl water filter. The machine doesn't recognize the filter...the screen is just stuck on "Insert filter." There is no "back" button, there is no "skip" button (very poor interface design). There is no error code. There is just no way to get past that screen. Power cycling does nothing to change the situation.I ordered a replacement filter thinking it might be a defective RFID chip on the supplied filter. That new filter arrive today with one day delivery. Same thing. "Insert filter."I'll give this one more shot by calling Jura customer support tomorrow (they're only open 9-5 M-F EST, which is not great for those of us in other time zones). I'm pretty sure this machine is headed back to Amazon over the next couple of days as I don't have much faith in Jura to solve this over the phone since the setup routing has been designed to REQUIRE that a water filter has been installed otherwise the interface is completely useless. This is true even though the machine can be used without a filter but I guess that's only an option AFTER you've completed setup...which requires you to install a filter!Swiss quality? I don't think so. Should have bought a Miele. Or any of the "metal" machines from Italy. Heck, even Breville build their machines with stainless steel shells and steam wands.

I am not a big coffee drinker. I would buy a white chocolate mocha from Starbucks a few times a year. My wife found this and the fact that it is push button intrigued us. Plus, it could make all of our favorites (including my white chocolate mocha). This machine tells you everything to do (such as when to add beans, when to clean the milk system, etc). It even shows you exactly what to do. The quality of its drinks is superb. You can also adjust the settings to make what you want exactly and then save them. Then you walk up, push a button and boom....you have your drink. I know this is an expensive appliance, but if you don't want to do all of the work, it will be well worth the money spent. I highly recommend. It made a coffee drinker out of a guy who didn't even like coffee.

Highly recommend this coffee maker. Besides regular coffee it makes delicious expresso, cappuccino and latte. Because of the complexity of the machine, it requires reqular cleaning of the frothy milk system. It can be used with a variety of coffee beans. Good product for people who love a variety of fresh coffee.