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| Best Sellers Rank | #14,044 in Books ( See Top 100 in Books ) #3 in Running Meetings & Presentations (Books) #20 in Communication Skills #20 in Sales & Selling (Books) |
| Customer Reviews | 4.6 4.6 out of 5 stars (3,903) |
| Dimensions | 6 x 0.73 x 9 inches |
| Edition | 1st |
| ISBN-10 | 0071752854 |
| ISBN-13 | 978-0071752855 |
| Item Weight | 2.31 pounds |
| Language | English |
| Part of series | BUSINESS SKILLS AND DEVELOPMENT |
| Print length | 240 pages |
| Publication date | January 26, 2011 |
| Publisher | McGraw-Hill |
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