Wood Pellet Stove HP22 2,800 Sq Ft. Pellet Fuel EPA Cert. 55 Pound Hopper

Hot damn n' biscuits n' gravy! I was just walking away from my computer where I was asking the seller (Comfortbilt) via email if they could spot me a couple door magnets broken in shipping - the phone rang. It was Comfortbilt looking to get me new magnets!The stove arrived in perfect shape except the two door magnets on the left side had cracked apart. I saw no other damage opposite the magnets so otherwise it came in perfect shape. Packaging something that size and weight such that nothing breaks is, I'm sure, not trivial. So two magnets cracking is about the smallest problem I've seen in most freight coming from Amazon sellers. My experience with wood stoves is only with an Englander catalyst stove. That stove is well made, >95% efficient when well maintained, but a bit tough to clean. Their customer service has also been quite good for me. I think I might not have used brass/steel combuster fasteners. Could have madethat easier to clean and service without adding too much complexity.This is a _really_ sweet stove. Has been easy to use, easy to keep clean, very quiet and can really deliver heat after a surprisingly rapid warm up starting from cold. If there is anything I could change it might be the foot print shape, but I knew the shape/size when I ordered so wasn't disappointed at all. I believe the stove is "made in china", _however_, and this is very important, it was almost certainly designed in the US. I would prefer to have every last part made in the US, but that is frequently impractical. Our values have changed. I don't see people working for quality, I see people wanting fast cash willing to produce mediocrity. The American consumer wants as much as they can get for the least amount of cost, which is pretty normal human behavior. The bad part of this is that the money isn't all staying local. The good part that we too often take for granted is that Chinese production is only ever as good as the engineering design. The Chinese built a very well-designed stove, because they *can*. That means all of the pollution from producing just about everything on the planet, hangs over the heads of people feeding their families just like we do. Moving so much production to China isn't China's fault, it's been facilitated by our wonderfully brilliant and pure-of-heart Congress. I'd like to say it's our fault for voting them in, but we don't have much of a talent pool to choose from. The system needs a re-design.Ok, enough of that, I really like this stove and I think it will stay with us the rest of our lives.

My husband and I had an old and inefficient wood burning stove we were looking to replace. I had decided I wanted a pellet stove instead of another wood burning stove. After my husband contacted four different stove shops, all who tried to talk him out of a pellet stove. The brands the shop were selling were anywhere from $4000-$6000 and that wasn’t including installation. We started doing research on pellet stoves and almost every single brand I found recommended the Comfortbilt HP22. We finally ordered it through Amazon.I have to say the customer service is top notch. My husband installed the stove himself, which he said was easy. Every time he had a question about anything the company was more than helpful and willing to help in any way. Since we have had the stove I honestly couldn’t be happier with our decision. We have a 2200 square foot house that is mostly tiled. We live in the mountains and our house is always cold. We were running space heaters in addition to the fire and house heater, which is extremely costly to run. This pellet stove heats up the entire house. I have never experienced that in this house. The stove is pretty easy to use. We run it on eco mode so that when it heats the house to the desired temperature it shuts down and restarts if needed. The stove is easy to clean and easy to fill. I am absolutely satisfied with this stove. I recommend looking into the Comfortbilt stoves because they truly are quality. Not one complaint as of yet!

I had a wood stove for 30 years and we switched to this pellet stove. I wish I would have switched 20 years ago. What an amazing stove. The entire 3,200 square foot house is kept warm and I literally fill it once a day. Very quite and on eco it will shut itself off and on when the temp range is attained. Some of the older reviews said the instruction were small and not well written, but apparently they fixed that, because my instructions were well written, easy to follow and had QR codes to videos which made the install a snap. If you are buying this stove, which I highly recommend, don't cheap out and for sure buy the hopper extension. Best $180 you'll ever spend, beside the stove.

There are mostly pros to this stove and the cons are only about delivery.I don’t know a lot about pellet stoves but we needed to replace ours. My husband said this was great. He installed it himself without any issues. He feels it is much better quality than our old one.I was contacted by the freight company to schedule delivery and I asked if they were bringing it into my house. She said no but that they’d get it as close as possible.On the day of delivery the truck driver said he could not get the truck up my driveway nor could the delivery mechanism (I never saw it) make it up my driveway. I have a long, straight driveway with a slight incline. We’ve definitively had other trucks all the way up our driveway. This was a long truck but I also feel they should be better prepared to actually deliver what they are delivering. So they were going to leave it at the bottom of my driveway. Luckily my husband came home so they moved it From the truck onto his pick up truck and he drove it up. It is heavy so he had to have friends come over to get it into the house (which we knew we’d have to do).There was some damage that obviously happened in transit. I contacted Comfort Bilt and they quickly responded and said they’d send me a new door magnet and some paint for the scratches (superficial). I had not at the time noticed the remote was crushed so I just went on their website and ordered a new one. I probably could’ve contacted them again but I figured the oversight was my fault. The magnet and paint arrived quickly so definitely very responsive.Anyway, stove is in and we’ve run it and anticipate it will work great (it’s only September in Massachusetts so not in full use yet). I will update if there’s an issue but I think we’re going to be very happy.