How to maintain wet dry vacuum to avoid odors？

A.Please always run the self-clean function and empty the dirty water tank after each use, B. ensure the brush and filter are thoroughly clean and dried before start using, and C. replace the filter every 3-6 months for optimal cleaning efficiency.

How to clean the dirty water tank to avoid odors?

After the self-cleaning, please A. remove the dirty water tank, then B. pour out the dirty water and garbage. And C. refill it with clean water and use a cleaning brush to scrub the inner wall, then D. rinse the tank to ensure it is clean.

How to deal with the water streaks?

It is normal for minor water streaks during using and it will usually dry within 3-5 minutes. For best cleaning results, make the final passes by pushing the vacuum forward instead of pulling backward - this ensures the wiper bar functions correctly.

How often should I replace the roller brush？

It is recommended to replace the roller brush every 3-6 months to maintain good cleaning performance. Long use causes the roller brush's diameter to decrease, reducing water absorption.

Can I use other brands of cleaning solution?

To avoid potential damage, please only use Dreame cleaning solution which is specially formulated and tested for your machine, as other brands may contain harmful ingredients that could affect internal components.

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✨ Clean smarter, not harder with Dreame H12S – your floor’s new best friend! 🧼

HOT AIR BRUSH DRYING - 120℉ drying technology restores brush fluffiness in just one hour, ready for your next cleaning session.
TRIPLE CLEANING MODES - Switch seamlessly between Auto, Turbo, and Suction modes for versatile wet and dry mess management.
ADAPTIVE SUCTION POWER - Automatically adjusts suction to tackle dirt from light dust to stubborn stains without extra effort.
EDGE TO EDGE PRECISION - Upgraded brush cleans up to 0.25" deep in corners and along baseboards, leaving no spot behind.
HYGIENIC SELF CLEANING - One-button full self-cleaning scrapes and rinses the brush, saving time and maintaining peak performance.

The Dreame H12S is a cordless, all-in-one wet and dry vacuum mop designed for hard floors. Featuring intelligent dirt sensing that auto-adjusts suction up to 16kPa, it offers three cleaning modes to handle everything from light dust to tough stains and liquid spills. Its upgraded edge-cleaning brush reaches deep corners, while automatic self-cleaning and 120℉ hot air drying keep maintenance effortless. With a 35-minute runtime and 0.9L capacity, it’s engineered for efficient, hygienic, and thorough floor care.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM8386

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Malaysiastore

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TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

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Brand	dreame
Colour	Black
Product Dimensions	31.75 x 29.97 x 113.03 cm; 9.71 kg
Capacity	0.9 litres
Power / Wattage	200 watts
Number of Speeds	3
Noise Level	76 dB
Runtime	35 minutes
Special Features	Automatic self-cleaning, Edge cleaning design, Hot air drying, Intelligent detection; 3 cleaning modes, Strong 16KPa power suction for deep cleaning
Item Weight	9.71 kg

dreameH12S Wet Dry Vacuum, All-in-One Cordless Mop for Hard Floors, Dirt Sensing Edge Cleaning, Hot Air Drying, Smart Floor Cleaner, Ideal

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