Does the reservoir function to fill the single serve, or do you have to pour water in each time you use it to make a cup? Thank you.

The Cuisinart features two separate reservoirs — one to brew a full pot of coffee & one for a single-serve cup. The two reservoirs mean that when you brew a pot, you aren’t using up all of the water from the single-serve reservoir — which is a plus. However both reservoirs are somewhat difficult to access. To answer your question, you don’t have to pour water in each time for the single-serve function, which is an improvement over some other dual coffee makers (like the Hamilton Flex Brew). The single-serve reservoir holds 40 oz — enough to brew three 10 oz cups or five 6 oz cups before refilling. (It requires a limited amount of water to remain in the reservoir to work properly.) For a larger reservoir, consider the Keurig K-Duo Plus, which features a 60-63 oz single reservoir. Hope that helps:)

Dimensions are 11.8 x 12.9 x 16.6 inches - but is that HxWxD or something else?

These Dimensions are not correct. The Actual setting on the counter size is 10.5" wide x 10.5" deep x 14.5" tall

Which gold filter does ss-15 12-cup coffee maker and single-serve brewer use the flat or the cone shaped filter?

The 12 cup pot uses a #4 cone shaped filter. The single serve side uses k-cups - prefilled coffee pods for 1 time use - one pod nakes 1 cup of coffee. Or, My K-Cup Filter Basket - which is more like a refillable-bullet with a tight fitting lid. It holds just enough coffee for 1 cup. It can be emptied, rinsed out and reused.

Does it use any brand single serve pod

Mine does not have a needle in the bottom to break through a pod. So now whenever I try to make a single cup either from ground coffee in the refillable pod or a K-Cup pd, it makes a terrible noise and the lights for all three sizes of single cups blink and I have to turn it off to clear that. Now the only working part is the full pot. No problem until I inserted a K-cup (Trader Joe's brand) where no puncture was made for the water to flow through the bottom of the pod into a mug. Help please!

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Manufacturer	WAHALAA
Model Number	SS-16BKS
Package Dimensions	43.2 x 34.3 x 33 cm
Color	WA628-17558
Voltage	1.2E+2 Volts (AC)
Package Weight	7.03 Kilograms
Batteries Required	No
Batteries Included	No
Brand Name	Cuisinart

Cuisinart Coffee Maker, 12-Cup Glass Carafe, Automatic Hot & Iced Coffee Maker, Single Server Brewer, Black Stainless Steel, SS-16BKS

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