ecozy Nugget Ice Maker Countertop, Smart Pebble Ice Machine with APP Control, 44 lbs Per Day Soft Pellet Chewable Ice with Self-Cleaning, Stainless Steel

This review is based on the fact I've used it for a week. the ice basket is small, based on previous ice makers which i replaced BUT its quick to refill. the light makes it easy to see the ice. the size is incredible for what you get, the basket and tank are very easy to clean. the cleaning cycle is done with the press of a few buttons. I do not use the app so I cannot review it but the touch panel gives more than enough options for me and is easy to see and use the functions. the tank to fill is easily filled, either using a pitcher or taking it to the water cooler and filling it outside the machine. I have no cons, at all, at this time. the physical size of the device and tank and bin are what they are and as is, is perfect on this unit. Too small is a personal preference and should never be rated as a CON, you cannot change it, if you want something bigger, buy a bigger ice machine. I like it a lot though a bit pricy, but the functions out strip some of the more basic machines and thus far I do recommend this.

Decent little icemaker. Makes ice quickly and holds a fair amount of ice. The app is kind of pointless since all it does is tell you the water is empty and allows you to start and stop the machine. It does provide a fair amount of information such as water temp, ambient air temp, etc. It also has a clock which updates from the network. I'm always in need of an accurate clock around my house with the constant power outages I get. The one downfall, and it's not a deal breaker for me, is unless you empty the ice bin when it is done, the ice will melt into the bottom of the unit and you have to pull a plug and drain it into a container. I had another unit that recycled the melted ice but this one does not. However, I understand the idea behind this is to empty the ice into a bag (which it comes with 2, I believe) and place them in a freezer and use as needed. Again, just keep this in mind if purchasing this machine. As far as reliability, I haven't had the unit long so time will tell at how it holds up.

Had the ice maker for three months now. No issues and makes ice very fast. The family loves it.

I bought this ice machine in Aug. 2022. I was tired of our freezer ice maker messing up. I am so pleased with this machine. It's easy to use and produces excellent ice. I bought extra bags and made up several at Christmas. I highly recommend this machine.

Its a great Ice maker for nugget ice but I would advise on some kind of insurance plan or something as mine failed only after 3 months of use. I contacted ecozy support and they were very responsive and nice but after advising me on ways to fix/check the machine, to which none worked and they deemed it a malfunction product, they told me that I have to go through amazon to get a resolution on returning or refunding. I get this but I was out of the window for returns due to amazons policy (which is around 1 month I believe). It took a bit of back and fourth but the amazon rep was great and kind enough to seek approval for a return outside of window for me and made it happen. I honestly didn't think I would of had to go through a bit of hoops to seek a repair/replacement resolution after spending over $300 dollars for this product but I'll fault my self for not doing more due diligence. So in closing, great machine when it works but when it fails, be prepare to go back and fourth and hope you have cool enough reps to go the extra mile for you on a return if you are out of window unless you have an insurance plan which I would recommend on this product.