How do I access the management interface?

Set your network IP to 192.168.10.X (X=2-254, excluding 12) and subnet mask to 255.255.255.0. Enter 192.168.10.12 in your browser. Log in with the default credentials ("admin") to access the management interface.

Why does my configuration reset after each power outage, and how can I prevent this?

To retain your settings after a power outage, go to the Configuration Save in the Maintain section and save your current configuration. Once saved, the settings will be retained even after the device is powered off and on again.

How do I update the firmware to the latest version?

Download the latest firmware for your product model from our official website's Download Center. Upload it via the Maintain section. Ensure the firmware matches your model to avoid any issues.

How can I recover my configuration after a firmware update?

Save your configuration in the Maintain section before updating. You can also back up your settings and restore them by uploading the saved configuration file after the update.

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🚀 Elevate your network game with 16 ports of pure speed and control!

EFFORTLESS MANAGEMENT - Dual WEB & CLI interfaces for real-time monitoring and easy configuration
PLUG PLAY VERSATILITY - Compatible with NAS, servers, smart devices & gaming consoles for any setup
BLAZING MULTI GIG SPEEDS - 12x 2.5G + 2x 10G RJ45 + 2x 10G SFP+ ports for ultimate bandwidth flexibility
BUILT TO LAST BUILT TO PERFORM - Durable metal chassis with intelligent cooling ensures nonstop reliability
ENTERPRISE GRADE NETWORK CONTROL - Supports DHCP, OSPF, BGP, VLAN, ACL & more for seamless traffic management

This 16-port Layer 3 Managed Ethernet Switch delivers multi-gigabit speeds with 12x 2.5G RJ45, 2x 10G RJ45, and 2x 10G SFP+ ports. Designed for SMBs, creative studios, and tech enthusiasts, it offers advanced routing and security protocols like DHCP, OSPF, BGP, VLAN, and ACL. Its rugged metal build and smart fan ensure reliable performance under heavy loads, while dual WEB and CLI management interfaces provide flexible network control. Ideal for high-speed, versatile networking across diverse devices and environments.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.